{"schemaVersion":"jobsearcher.job.v1","id":"7e37fb175d1c4b372a2d2ae0","url":"https://jobsearcher.com/jobs/7e37fb175d1c4b372a2d2ae0","canonicalUrl":"https://jobsearcher.com/jobs/7e37fb175d1c4b372a2d2ae0","title":"Client Success Representative","description":"Client Success RepresentativeDemandFactor is a customer-centric organization that is revolutionizing the B2B tech industry by aligning our success to the success of our clients and sharing in the upfront risk of the demand-gen buying process. What sets us apart is the fact that we deliver all our business in-house. With a 99% accuracy and a 100% guarantee, our triple verified, first-party proprietary data, is uniquely positioned to help businesses achieve success through our full-funnel, flexible, and scalable solutions.\r\nWe cover the entire spectrum of the sales funnel, capturing all the stages of a buyer's journey through our services such as Content Creation, Programmatic Ads, Marketing Qualified Leads (MQL), Content Syndication (CS) leads, Intent-layered CS leads, Account-Based Marketing (ABM) campaigns, Lead Nurturing, Two-touch CS campaigns, BANT leads, and High-Quality Leads (HQL).\r\nIn the ever-changing B2B landscape, we bring to the table years of experience and deep expertise in supporting leading B2B organizations in the most challenging markets. Our clients rely on us to increase their brand awareness, accelerate engagement, and generate leads so they can meet their goals.\r\nJob DescriptionCustomer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.\r\nResponsibilities and Duties\r\nDevelop and nurture relationships with selected accounts for successful campaigns.\r\nBe a trusted advisor and expert in our DemandFactor offerings.\r\nWork with internal experts to deliver excellent campaign leads and ensure clients are happy.\r\nCollaborate with the Sales team from proposal to delivery, addressing options and integrations.\r\nManage account documentation, including reports and recommendations.\r\nHandle post-sale account management, fostering growth through great customer service.\r\nQualificationsExcellent written and verbal communication skills with a strong connection to customer success.\r\nMinimum two years of account management or customer service experience preferred.\r\nHighly organized and detail-oriented, able to handle over 30 clients effectively.\r\nAbility to thrive collaboratively in a team and independently with minimal supervision.\r\nStrong problem-solving skills, with the ability to engage and interact with internal teams.\r\nLogical thinking to diagnose and resolve issues, recognizing when escalation is needed.\r\nComfortable learning various software, from MS Office (Excel) to CRM systems.\r\nTime Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment\r\nAdditional InformationBenefits:\r\n401(k)\r\nHealth / Dental / Vision Insurance\r\nPaid time off\r\nParental leave\r\nRemote work note:Where applicable, remote work must be conducted from your home office located in a jurisdiction in which DemandFactor has the legal right to operate.\r\nOur Commitment to EEO and Diversity, Equity, and Inclusion (DEI):DemandFactor is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws including laws providing equal employment opportunities, and all other employment laws and regulations.","company":"DemandCom","rawCompany":"demandcom","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-09T07:57:47.267Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Success Representative","description":"Client Success RepresentativeDemandFactor is a customer-centric organization that is revolutionizing the B2B tech industry by aligning our success to the success of our clients and sharing in the upfront risk of the demand-gen buying process. What sets us apart is the fact that we deliver all our business in-house. With a 99% accuracy and a 100% guarantee, our triple verified, first-party proprietary data, is uniquely positioned to help businesses achieve success through our full-funnel, flexible, and scalable solutions.\r\nWe cover the entire spectrum of the sales funnel, capturing all the stages of a buyer's journey through our services such as Content Creation, Programmatic Ads, Marketing Qualified Leads (MQL), Content Syndication (CS) leads, Intent-layered CS leads, Account-Based Marketing (ABM) campaigns, Lead Nurturing, Two-touch CS campaigns, BANT leads, and High-Quality Leads (HQL).\r\nIn the ever-changing B2B landscape, we bring to the table years of experience and deep expertise in supporting leading B2B organizations in the most challenging markets. Our clients rely on us to increase their brand awareness, accelerate engagement, and generate leads so they can meet their goals.\r\nJob DescriptionCustomer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.\r\nResponsibilities and Duties\r\nDevelop and nurture relationships with selected accounts for successful campaigns.\r\nBe a trusted advisor and expert in our DemandFactor offerings.\r\nWork with internal experts to deliver excellent campaign leads and ensure clients are happy.\r\nCollaborate with the Sales team from proposal to delivery, addressing options and integrations.\r\nManage account documentation, including reports and recommendations.\r\nHandle post-sale account management, fostering growth through great customer service.\r\nQualificationsExcellent written and verbal communication skills with a strong connection to customer success.\r\nMinimum two years of account management or customer service experience preferred.\r\nHighly organized and detail-oriented, able to handle over 30 clients effectively.\r\nAbility to thrive collaboratively in a team and independently with minimal supervision.\r\nStrong problem-solving skills, with the ability to engage and interact with internal teams.\r\nLogical thinking to diagnose and resolve issues, recognizing when escalation is needed.\r\nComfortable learning various software, from MS Office (Excel) to CRM systems.\r\nTime Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment\r\nAdditional InformationBenefits:\r\n401(k)\r\nHealth / Dental / Vision Insurance\r\nPaid time off\r\nParental leave\r\nRemote work note:Where applicable, remote work must be conducted from your home office located in a jurisdiction in which DemandFactor has the legal right to operate.\r\nOur Commitment to EEO and Diversity, Equity, and Inclusion (DEI):DemandFactor is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws including laws providing equal employment opportunities, and all other employment laws and regulations.","datePosted":"2026-04-09T07:57:47.267Z","dateModified":"2026-04-09T07:57:47.267Z","hiringOrganization":{"@type":"Organization","name":"DemandCom","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7e37fb175d1c4b372a2d2ae0"},"url":"https://jobsearcher.com/jobs/7e37fb175d1c4b372a2d2ae0"}}