{"schemaVersion":"jobsearcher.job.v1","id":"7e319f8de9ee1666fb9ccb42","url":"https://jobsearcher.com/jobs/7e319f8de9ee1666fb9ccb42","canonicalUrl":"https://jobsearcher.com/jobs/7e319f8de9ee1666fb9ccb42","title":"Workforce Program Assistant","description":"The Workforce Program Assistant provides administrative and operational support for Bergen for Business, the College's employer engagement and workforce development division. Bergen for Business serves more than 700 employer partners and 5,000 employees annually through customized corporate training, manufacturing workforce initiatives, free employer workshops, small business consulting, and the Bergen for Business Accelerator. These initiatives support regional economic development by helping employers address workforce needs while creating experiential learning, internship, and career opportunities for Bergen Community College students.\n\nThe Program Assistant provides administrative support by assisting with participant registration, maintaining employer and participant records, preparing reports, supporting marketing activities, coordinating program logistics, and assisting with the day-to-day operations of Bergen for Business.\n\nPOSITION SUMMARY\n\nAssist the Business Development Manager with participant registration and enrollment for customized corporate training, workforce development programs, employer workshops, and related initiatives. Process registrations, maintain participant records, and provide excellent customer service to employers, employees, and participants.\nMaintain employer and participant information within the customer relationship management (CRM) system. Update records, track program participation, and assist with maintaining accurate employer and customer data.\nCollaborate with the preparation and distribution of email campaigns, promotional materials, employer communications, social media content, and outreach materials using platforms such as Constant Contact, Canva, and Adobe Creative Suite.\nEnter, maintain, and verify program data using Excel, CRM systems, registration systems, and reporting tools. Prepare routine reports that support grant reporting, program administration, and departmental operations.\nAssist with compliance documentation and reporting requirements for grant-funded programs.\nAssist in documenting administrative procedures and maintaining standardized processes that support efficient operations, accurate recordkeeping, and consistent program delivery.\nAssist with scheduling training programs, workshops, meetings, and special events.\nCoordinate facilities, materials, instructor communications, and participant notifications to support successful program delivery.\nRespond to routine inquiries from employers, participants, instructors, consultants, and community organizations. Direct complex questions to the appropriate staff member and assist with routine communications related to workforce development\nprograms.\nMaintain accurate information within registration, CRM, workforce development, and reporting systems to support program administration, data accuracy, and reporting requirements.\nProvide general administrative support by preparing correspondence, reports, presentations, contracts, and program materials. Maintain departmental files and assist with the daily operations of Bergen for Business.\n\n.\n\nSPECIAL SKILLS AND QUALIFICATIONS\n\nEducation: Associate’s degree in Business Administration, Marketing, Communications, Office Administration, or a related field required. Bachelor's degree in a related field preferred.\n\nExperience: Two (2) years of administrative, program coordination, customer service, employer relations, or workforce development experience.\n\nOther: An equivalent combination of education and experience may be considered.\n\nKNOWLEDGE, SKILLS AND ABILITIES:\n\n• Excellent organizational skills with the ability to manage multiple assignments, coordinate schedules, meet deadlines, and maintain accurate records while demonstrating strong attention to detail.\n\n• Excellent written and verbal communication skills with the ability to interact professionally with employers, participants, instructors, consultants, community partners, and College personnel while providing outstanding customer service.\n\n• Experience maintaining customer and employer databases, updating records, tracking participation, and supporting reporting activities.\n\n• Working knowledge of Constant Contact, Canva, Adobe Creative Suite, or similar software to assist with email marketing, promotional materials, and digital communications.\n\n• Proficiency in Microsoft Office, Excel, CRM systems, and enterprise software with the ability to maintain data, prepare reports, and support departmental operations.\n\n• Ability to organize files, maintain documentation, prepare correspondence, coordinate meetings, and support multiple projects simultaneously.\n\n• Ability to maintain accurate documentation and support reporting requirements for grant-funded programs while ensuring compliance with applicable policies and procedures.\n\n• Ability to work independently and collaboratively, exercise sound judgment, adapt to changing priorities, manage multiple assignments, and maintain a high level of customer service in a fast-paced environment.\n\nSALARY AND BENEFITS\n\nAnnual Salary is $42,750-$45,500\nNJ Educator's Health Plan with Free Dental and Vision.\nNJ State Pension Plan.\nTuition Reimbursement\n13 vacation days, 15 sick days, 4 personal days, 2 floating holidays, 3 Partial Sick Days, all designated holidays and 5 non-designated holidays a year.\n\nBergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.","company":"Bergen Comm College","rawCompany":"bergen comm college","city":"Paramus","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-09-04T11:45:59.727Z","occupations":[{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"43-6011.00","title":"Executive Secretaries and Executive Administrative Assistants","slug":"executive-secretaries-and-executive-administrative-assistants"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"611310","title":"Colleges, Universities, and Professional Schools","slug":"colleges-universities-and-professional-schools"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Workforce Program Assistant","description":"The Workforce Program Assistant provides administrative and operational support for Bergen for Business, the College's employer engagement and workforce development division. Bergen for Business serves more than 700 employer partners and 5,000 employees annually through customized corporate training, manufacturing workforce initiatives, free employer workshops, small business consulting, and the Bergen for Business Accelerator. These initiatives support regional economic development by helping employers address workforce needs while creating experiential learning, internship, and career opportunities for Bergen Community College students.\n\nThe Program Assistant provides administrative support by assisting with participant registration, maintaining employer and participant records, preparing reports, supporting marketing activities, coordinating program logistics, and assisting with the day-to-day operations of Bergen for Business.\n\nPOSITION SUMMARY\n\nAssist the Business Development Manager with participant registration and enrollment for customized corporate training, workforce development programs, employer workshops, and related initiatives. Process registrations, maintain participant records, and provide excellent customer service to employers, employees, and participants.\nMaintain employer and participant information within the customer relationship management (CRM) system. Update records, track program participation, and assist with maintaining accurate employer and customer data.\nCollaborate with the preparation and distribution of email campaigns, promotional materials, employer communications, social media content, and outreach materials using platforms such as Constant Contact, Canva, and Adobe Creative Suite.\nEnter, maintain, and verify program data using Excel, CRM systems, registration systems, and reporting tools. Prepare routine reports that support grant reporting, program administration, and departmental operations.\nAssist with compliance documentation and reporting requirements for grant-funded programs.\nAssist in documenting administrative procedures and maintaining standardized processes that support efficient operations, accurate recordkeeping, and consistent program delivery.\nAssist with scheduling training programs, workshops, meetings, and special events.\nCoordinate facilities, materials, instructor communications, and participant notifications to support successful program delivery.\nRespond to routine inquiries from employers, participants, instructors, consultants, and community organizations. Direct complex questions to the appropriate staff member and assist with routine communications related to workforce development\nprograms.\nMaintain accurate information within registration, CRM, workforce development, and reporting systems to support program administration, data accuracy, and reporting requirements.\nProvide general administrative support by preparing correspondence, reports, presentations, contracts, and program materials. Maintain departmental files and assist with the daily operations of Bergen for Business.\n\n.\n\nSPECIAL SKILLS AND QUALIFICATIONS\n\nEducation: Associate’s degree in Business Administration, Marketing, Communications, Office Administration, or a related field required. Bachelor's degree in a related field preferred.\n\nExperience: Two (2) years of administrative, program coordination, customer service, employer relations, or workforce development experience.\n\nOther: An equivalent combination of education and experience may be considered.\n\nKNOWLEDGE, SKILLS AND ABILITIES:\n\n• Excellent organizational skills with the ability to manage multiple assignments, coordinate schedules, meet deadlines, and maintain accurate records while demonstrating strong attention to detail.\n\n• Excellent written and verbal communication skills with the ability to interact professionally with employers, participants, instructors, consultants, community partners, and College personnel while providing outstanding customer service.\n\n• Experience maintaining customer and employer databases, updating records, tracking participation, and supporting reporting activities.\n\n• Working knowledge of Constant Contact, Canva, Adobe Creative Suite, or similar software to assist with email marketing, promotional materials, and digital communications.\n\n• Proficiency in Microsoft Office, Excel, CRM systems, and enterprise software with the ability to maintain data, prepare reports, and support departmental operations.\n\n• Ability to organize files, maintain documentation, prepare correspondence, coordinate meetings, and support multiple projects simultaneously.\n\n• Ability to maintain accurate documentation and support reporting requirements for grant-funded programs while ensuring compliance with applicable policies and procedures.\n\n• Ability to work independently and collaboratively, exercise sound judgment, adapt to changing priorities, manage multiple assignments, and maintain a high level of customer service in a fast-paced environment.\n\nSALARY AND BENEFITS\n\nAnnual Salary is $42,750-$45,500\nNJ Educator's Health Plan with Free Dental and Vision.\nNJ State Pension Plan.\nTuition Reimbursement\n13 vacation days, 15 sick days, 4 personal days, 2 floating holidays, 3 Partial Sick Days, all designated holidays and 5 non-designated holidays a year.\n\nBergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.","datePosted":"2026-09-04T11:45:59.727Z","dateModified":"2026-09-04T11:45:59.727Z","hiringOrganization":{"@type":"Organization","name":"Bergen Comm College","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Paramus","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7e319f8de9ee1666fb9ccb42"},"url":"https://jobsearcher.com/jobs/7e319f8de9ee1666fb9ccb42"}}