{"schemaVersion":"jobsearcher.job.v1","id":"7e29afa7d889e873370133a2","url":"https://jobsearcher.com/jobs/7e29afa7d889e873370133a2","canonicalUrl":"https://jobsearcher.com/jobs/7e29afa7d889e873370133a2","title":"End User Support Tech","description":"Cognizant is seeking an End User Computing Tech for a full-time opportunity in San Francisco, CA\r\nThe salary range for this role is between $62,000 to $81,000 depending on experience and qualifications of the candidate.\r\nApplications will be accepted until 8/8/2024.\r\nBenefits\r\nMedical/Dental/Vision/Life Insurance\r\nPaid holidays plus Paid Time Off\r\n401(k) plan and contributions\r\nLong-term/Short-term Disability\r\nPaid Parental Leave\r\nEmployee Stock Purchase Plan\r\nDisclaimer: The compensation and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.\r\nResponsibilities\r\nGeneral IT service and user support: Provide support at all levels, both face-to-face and through various communication channels.\r\nLogging support requests and incidents: Document and track reported issues.\r\nMonitoring and completion of issues and requests.\r\nOversee the resolution of problems received by the IT Service Desk, escalating when necessary.\r\nTroubleshoot problems: Use diagnostic tools and escalating issues as needed.\r\nLiaise with regional offices and third-party suppliers.\r\nCollaborate to resolve user support issues.\r\nQualifications\r\n10 years of experience with IT troubleshooting and support in a corporate computing environment.\r\nInvestigation and diagnostic skills.\r\nExperience with Microsoft Windows 10.\r\nProficiency in the Microsoft Office 365 suite of applications and Teams.\r\nFamiliarity with iPhone/iPad technology and mobile apps.\r\nGeneral user administration tasks.\r\nData/voice cabling and patching skills.\r\nExperience with Intune, Autopilot and MS Teams.\r\nAbility to manage expectations with stakeholders.\r\nJ-18808-Ljbffr","company":"Cognizant Technologies","rawCompany":"cognizant technologies","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T00:51:47.771Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"End User Support Tech","description":"Cognizant is seeking an End User Computing Tech for a full-time opportunity in San Francisco, CA\r\nThe salary range for this role is between $62,000 to $81,000 depending on experience and qualifications of the candidate.\r\nApplications will be accepted until 8/8/2024.\r\nBenefits\r\nMedical/Dental/Vision/Life Insurance\r\nPaid holidays plus Paid Time Off\r\n401(k) plan and contributions\r\nLong-term/Short-term Disability\r\nPaid Parental Leave\r\nEmployee Stock Purchase Plan\r\nDisclaimer: The compensation and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.\r\nResponsibilities\r\nGeneral IT service and user support: Provide support at all levels, both face-to-face and through various communication channels.\r\nLogging support requests and incidents: Document and track reported issues.\r\nMonitoring and completion of issues and requests.\r\nOversee the resolution of problems received by the IT Service Desk, escalating when necessary.\r\nTroubleshoot problems: Use diagnostic tools and escalating issues as needed.\r\nLiaise with regional offices and third-party suppliers.\r\nCollaborate to resolve user support issues.\r\nQualifications\r\n10 years of experience with IT troubleshooting and support in a corporate computing environment.\r\nInvestigation and diagnostic skills.\r\nExperience with Microsoft Windows 10.\r\nProficiency in the Microsoft Office 365 suite of applications and Teams.\r\nFamiliarity with iPhone/iPad technology and mobile apps.\r\nGeneral user administration tasks.\r\nData/voice cabling and patching skills.\r\nExperience with Intune, Autopilot and MS Teams.\r\nAbility to manage expectations with stakeholders.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T00:51:47.771Z","dateModified":"2026-08-08T00:51:47.771Z","hiringOrganization":{"@type":"Organization","name":"Cognizant Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7e29afa7d889e873370133a2"},"url":"https://jobsearcher.com/jobs/7e29afa7d889e873370133a2"}}