{"schemaVersion":"jobsearcher.job.v1","id":"7e06b88ca74c30a88b9e0e39","url":"https://jobsearcher.com/jobs/7e06b88ca74c30a88b9e0e39","canonicalUrl":"https://jobsearcher.com/jobs/7e06b88ca74c30a88b9e0e39","title":"Implementation Manager","description":"TrashLab is the AI-native operating system for waste and recycling haulers across the US and Canada. We replace legacy point solutions with modern technology and AI agents that do real work in the truck, at the scale house, and on the phones. Our platform runs the full operational stack: CRM, billing, dispatch, routing, scale and recycling workflows, driver app and customer portal. Haulers use TrashLab to grow revenue and better serve their customers.Since launching in 2023, TrashLab has scaled rapidly: live in 40+ states across hundreds of haulers and revolutionizing a $100B+ category with cutting edge technology. And our ambition goes beyond software - over time, we aim to become the financial and operational network that powers the industry. We recently completed our Series A from top-tier investors, and we're hiring a smart, ambitious team that will define what modern hauler technology will look like for the next decade. We move fast and care deeply about the operators we serve. Learn more at trashlab.com.About the roleWe're hiring an Implementation Manager to take freshly-signed haulers from contract to confidently using TrashLab in production - travel light, ship fast, and leave every customer happier than you found them.You willRun new-customer onboarding end-to-end: project plan, data migration, configuration, integration setup (accounting, payments, routing data), training, go-live, and first-30-day check-ins.Travel to customer sites for kickoffs, go-lives, and high-leverage in-person training - onboardings are a mix of remote implementation and onsite work.Sit with a hauler's CSR team, dispatcher, or scale-house operator, say \"let me show you how this works\" - and have them comfortable in an hour.Build and refine onboarding playbooks per customer segment (residential, commercial, roll-off, scale houses) using AI-generated checklists, automated configuration scripts, and in-app guides - what good looks like:","company":"Trashlab","rawCompany":"trashlab","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-10-15T12:49:59.822Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"562111","title":"Solid Waste Collection","slug":"solid-waste-collection"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"TrashLab is the AI-native operating system for waste and recycling haulers across the US and Canada. We replace legacy point solutions with modern technology and AI agents that do real work in the truck, at the scale house, and on the phones. Our platform runs the full operational stack: CRM, billing, dispatch, routing, scale and recycling workflows, driver app and customer portal. Haulers use TrashLab to grow revenue and better serve their customers.Since launching in 2023, TrashLab has scaled rapidly: live in 40+ states across hundreds of haulers and revolutionizing a $100B+ category with cutting edge technology. And our ambition goes beyond software - over time, we aim to become the financial and operational network that powers the industry. We recently completed our Series A from top-tier investors, and we're hiring a smart, ambitious team that will define what modern hauler technology will look like for the next decade. We move fast and care deeply about the operators we serve. Learn more at trashlab.com.About the roleWe're hiring an Implementation Manager to take freshly-signed haulers from contract to confidently using TrashLab in production - travel light, ship fast, and leave every customer happier than you found them.You willRun new-customer onboarding end-to-end: project plan, data migration, configuration, integration setup (accounting, payments, routing data), training, go-live, and first-30-day check-ins.Travel to customer sites for kickoffs, go-lives, and high-leverage in-person training - onboardings are a mix of remote implementation and onsite work.Sit with a hauler's CSR team, dispatcher, or scale-house operator, say \"let me show you how this works\" - and have them comfortable in an hour.Build and refine onboarding playbooks per customer segment (residential, commercial, roll-off, scale houses) using AI-generated checklists, automated configuration scripts, and in-app guides - what good looks like:","datePosted":"2026-10-15T12:49:59.822Z","dateModified":"2026-10-15T12:49:59.822Z","hiringOrganization":{"@type":"Organization","name":"Trashlab","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7e06b88ca74c30a88b9e0e39"},"url":"https://jobsearcher.com/jobs/7e06b88ca74c30a88b9e0e39"}}