BDC Representative

Automotive BDC AssociateBMW of South Atlanta is looking for an Service BDC/Receptionist Associate for our busy service department. We treat each customer's needs with concern and have a loyal customer base.BMW of South Atlanta has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.What We OfferEmployee & Family BMW purchase programMedical and Dental Insurance401(k)Paid VacationA fair and safe family-run business environmentResponsibilitiesAnswer customer calls and establish follows-up with sales appointmentsRespond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templatesProvide customers with initial product information & direct them to the appropriate dealership resourcesPresent initial financing options based on customer needsFollow up with leads that are not ready to make an appointment or no-showParticipate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership managementUtilize CRM tracking system dailyQualificationsAt least one previous role based in strong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check & drug screen#SAGCS104