Commercial Plumbing Service Manager- Mechanicsville, VA

Commercial Plumbing Service Manager - Richmond, VAJoin a 100% Employee-Owned Company with 80+ Years of SuccessLooking for more than just a job? At Southern Air, Inc., you are more than an employee. You are an owner.For over 80 years, Southern Air has provided high-quality mechanical services across Virginia, West Virginia, and North Carolina. Our continued success is built on strong leadership, exceptional customer service, and a commitment to investing in our employees.We are currently seeking a Commercial Plumbing Service Manager to join our team in Richmond, VA. If you are a skilled leader with strong technical expertise and a passion for developing teams, this is an excellent opportunity to grow your career.About the RoleAs a Commercial Plumbing Service Manager, you will work closely with the Branch Manager to oversee the daily operations of the service team. You will play a key role in managing technicians, supporting customers, and ensuring work is completed safely, efficiently, and to the highest standards.What You'll DoPartner with the Branch Manager to manage day-to-day service operationsEvaluate technician performance and support their developmentParticipate in hiring, training, and performance management, including evaluations and terminationsWork with dispatch and sales teams to maintain consistent workflow and schedulingQuote and sell service projects as neededProvide technical guidance and support to field techniciansConduct monthly safety meetings and reinforce safety standardsReview service tickets daily for accuracy and completenessCoordinate parts and materials received at the branchResolve customer concerns and maintain strong client relationshipsEnsure compliance with all company policies and proceduresSupport additional operational and project needs as requiredWhat We're Looking ForExtensive knowledge of commercial and industrial plumbing systemsJourneyman Plumbing License required, Master License preferredBackflow Certification preferredStrong understanding of plumbing codes and regulationsMinimum of 10 years of service experienceProven leadership and team management experienceStrong communication skills, both verbal and writtenProficiency with Microsoft Office and basic computer systemsAbility to work independently, prioritize tasks, and manage multiple responsibilitiesHigh school diploma or GED requiredAbility to pass pre-employment screening, including drug screen and background checks as requiredWhy Join Southern Air?We offer a comprehensive compensation and benefits package designed to support your success:Employee Ownership through ESOP so you share in company successCompetitive compensation based on experience401(k) with company matchComprehensive health benefits with company HSA contributionsDental and vision coveragePaid time off and holidaysLife insurance, AD&D, and disability coverageEmployee Assistance ProgramCareer growth and advancement opportunitiesSkills That Set You ApartStrong leadership and team development abilitiesEffective problem-solving with a proactive approachCommitment to safety, quality, and customer satisfactionAbility to perform in a fast-paced, service-driven environmentExcellent organizational and communication skillsWork Environment and Physical RequirementsThis role includes both office and field responsibilities and may involve:Occasional site visits in varying weather and environmental conditionsExtended driving between locations when neededPeriodic physical activity such as walking job sites, climbing, or lifting up to 50 poundsReasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.Equal Opportunity EmployerSouthern Air, Inc. is committed to fostering an inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Ready to lead, grow, and make an impact with a company that invests in you?Apply today and become part of a team where your work and your future truly matter.Learn more: www.southern-air.comAccessibility: If you need an accommodation as part of the employment process please contact Recruiting atPhone: (434) 455-1404Email: newhires@southern-air.comEqual Opportunity Employer, including disabled and veterans.If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - ChineseEnglish - Spanish - ChineseIf you want to view the Pay Transparency Policy Statement, please click the link: EnglishView Company InformationTo see other positions, click here.