General Intern

Job TypeInternshipDescriptionABOUT CHETOLA RESORTFor over 180 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.THE ROLEChetola Resort is seeking enthusiastic and service-oriented interns to join our team across multiple departments. As a General Intern, you will support day-to-day resort operations while rotating through various departments such as Food & Beverage, Events, Human Resources, Accounting, Front Desk, Spa, Sales & Marketing, and more. You will gain hands-on exposure to hospitality management, guest services, and back-of-house operations in a luxury resort environment.WHAT YOU'LL DOOperations & SupportAssist departmental teams with daily tasks, guest requests, and administrative supportShadow managers and staff to understand workflows, systems, and standardsHelp with event setup, break-down, and coordination when assignedEngage with guests, providing courteous and helpful serviceLearn and work with resort systems (PMS, POS, reservation tools, scheduling)Participate in staff meetings, trainings, and cross-department collaborationProject & Learning ContributionsContribute to special projects or process improvements (e.g. marketing campaigns, guest surveys, event enhancements)Present observations or ideas during internship debriefs or team meetingsMaintain professionalism and uphold resort standards in all assignmentsRequirementsABOUT YOUAre curious, motivated, and passionate about hospitality and guest experienceEnjoy working in a fast-paced, dynamic environment and can adapt to different tasksHave good communication skills and can interact professionally with guests and staffProactive learner who seeks mentorship and feedbackBring a positive attitude, reliability, and dedication to qualityREQUIREMENTSCurrent student or recent graduateAbility to work flexible hours (including weekends, evenings, and holidays)Comfortable standing, walking, and performing light physical tasks (lifting up to ~25-35 lbs when needed)Must maintain a professional appearance and demeanorMust comply with resort policies, confidentiality, and guest privacy standardsWHY CHETOLAHigh-quality, hands-on experience in a full-service luxury resortMentorship and exposure across multiple hospitality departmentsNetworking opportunities and career growth potentialOn-property perks such as staff meals, discounts at resort outlets, and recreation accessSupportive team culture rooted in connection, elegance, and authenticity Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.