{"schemaVersion":"jobsearcher.job.v1","id":"7cd56abbf3a5d7a24f46e62d","url":"https://jobsearcher.com/jobs/7cd56abbf3a5d7a24f46e62d","canonicalUrl":"https://jobsearcher.com/jobs/7cd56abbf3a5d7a24f46e62d","title":"Program Supervisor","description":"SUMMARY:\nSince its founding as a teen drop-in center in 1972, Community Solutions (CS) has grown in both depth and breadth of services in response to the growing and changing needs in the community. As one of the most comprehensive nonprofit human services agencies in Santa Clara County and the surrounding areas, CS provides prevention, intervention, treatment, and residential services to more than 6,400 clients annually, helping them overcome the challenges posed by mental health issues, substance abuse, trauma, severe family dysfunction, sexual and domestic violence, and human trafficking.Under the direction of the Program Manager, the Program Supervisor is responsible in collaboration with the manager for oversight of the day-to-day operation of assigned program and direct supervision of assigned staff. The Program Supervisor ensures the delivery of high-quality services consistent with Agency and Program goals, established practices, contract requirements, County & State regulations and Agency policy and procedures. Services are provided in Gilroy, Morgan Hill and San Jose or other locations as required by contracts.\nThe Ideal Candidate Will Possess the Following Qualifications and Knowledge:Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please understand that no one ever meets 100% of the capabilities. If much of this describes you, we encourage you to apply. This might be the right next role for you if you have:Required:\nBachelor’s degree or equivalent of 4 years of work experience in related field.\nMust demonstrate some strong leadership and management experience.\nDemonstrated ability to work effectively in a team-oriented work environment.\nEmpowerment, advocacy and support techniques for victims/survivors of violence, people with mental illness and/or substance abuse issues.\nFor IPA/SA team, must possess solid understanding of issues of violence against women, dynamics of intimate partner abuse and sexual assault.\nPreferred:\nMaster’s degree.\nMental Health Rehabilitation Specialist (MHRS) certification.\n1-year management experience in a related field.\nDemonstrated ability to supervise direct support line staff.\nThe individual will preferably be bilingual and bicultural.\nFor Courts and Community Referred Services (CCRS) Division, CAADC certification and 4 years of work experience in a related field.\nFor Solutions to Violence Division, must have 65 hours Intimate Partner Abuse/Sexual Assault (IPA/SA) training completed\nWorking knowledge of wellness and recovery concepts, Medi-Cal regulations and program documentation strongly preferred.\nWorking knowledge of Santa Clara County and surrounding areas community resources.\nKnowledge of case management, group and individual counseling, and linkage-referral.\nExperience managing productivity.\nWhat You'll Be Doing in the role of Program Supervisor:\nOversight of day to day operations of the program in collaboration with the Program Manager. Provides direct supervision of staff, as assigned. Assists with hiring, performance evaluation and progressive disciplinary actions. Participates in the supervision and evaluation of service delivery quality and content.\nIn collaboration with the Program Manager, monitors the program effectiveness.\nIdentify and coordinates quality improvement activities (year-round auditing) including review of outcomes.\nEnsures crisis line protocols/procedures are followed\nCoordinates and ensures staff and the program’s daily activities are completed efficiently.\nReviews documentation of direct reports’ charts to ensure audit ready charts.\nProvides direct services, as needed. Provides back-up coverage for crisis response for evening and after hours.\nProvides professional development mentoring for staff, as well as, new employee orientation training, when required.\nParticipates in internal and external meetings (County, community, and agency and team meetings), as requested.\nFacilitate team meetings in a strength-based manner – building trust and addressing concerns in a strength-based manner.\nProvides back-up coverage for Program Manager.\nEnsure productivity targets are met and if needed effective improvement plans are developed.\nEnsure that tracking tools are kept up and maintained.\nEnsure program capacity and outreach efforts are being maintained.\nEnsure adherence to contracts deliverables and outcomes.\nWork collaboratively with other Agency divisions.\nPromotes cultural awareness and competence.\nDevelops and maintains collaborative relationships with appropriate community organizations and system providers.\nDemonstrates an understanding of HIPPA, confidentiality laws and policies, and assures the highest degree of confidentiality in the implementation of all responsibilities and duties.\nFor IPA/SA team, advocates on behalf of the intimate partner abuse survivors with systems, institutions, agencies and at community meetings.\nFrequent travel is required to participate in Agency team meetings.\nSuccessfully completes all training requirements for this position to ensure agency and contract compliance.\nProvides transportation in personal or agency vehicles, including but not limited to the transportation of clients and/or another assigned Agency business.\nPerforms first aid as needed based on training and certification.\nDiversity, Equity, and Inclusion:Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.\nWorking at Community Solutions: Community Solutions offers a competitive and comprehensive salary of $70,300 per year, a generous employee benefits package, and encourages a strong work-life balance. We believe in supporting the whole person by providing:\n100% of premiums paid by employer for full-time employees and eligible dependent children\n403(b) Retirement Plan with 5% employer match\n3-weeks paid vacation to start\n13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)\nLongevity bonuses\nGenerous family medical leave for eligible employees\nStudent Loan Forgiveness Program\nStaff learning and development and robust in-house training opportunities\nEmployee-led Diversity, Equity, and Inclusion Resource Group\nPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to both sit and stand for extended periods, talk and hear, and use office equipment; occasional need to lift and move objects up to 25lbs.\nWork Environment and Location: This position is located within the Santa Clara County and will require travel between sites throughout San Jose and Mountain View.\nSpecial Requirements:\nMust be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.\nLicense: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.\nRequires an automobile to perform routine job duties.\nCOVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.\nJob Type: Full-time\nPay: $70,300.00 per year\nBenefits:\n401(k)\n403(b)\n403(b) matching\nDental insurance\nEmployee assistance program\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nWork Location: In person","company":"Communitysolutions4","rawCompany":"communitysolutions4","city":"San Jose","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-15T15:43:13.649Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1023.00","title":"Mental Health and Substance Abuse Social Workers","slug":"mental-health-and-substance-abuse-social-workers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"624110","title":"Child and Youth Services","slug":"child-and-youth-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Supervisor","description":"SUMMARY:\nSince its founding as a teen drop-in center in 1972, Community Solutions (CS) has grown in both depth and breadth of services in response to the growing and changing needs in the community. As one of the most comprehensive nonprofit human services agencies in Santa Clara County and the surrounding areas, CS provides prevention, intervention, treatment, and residential services to more than 6,400 clients annually, helping them overcome the challenges posed by mental health issues, substance abuse, trauma, severe family dysfunction, sexual and domestic violence, and human trafficking.Under the direction of the Program Manager, the Program Supervisor is responsible in collaboration with the manager for oversight of the day-to-day operation of assigned program and direct supervision of assigned staff. The Program Supervisor ensures the delivery of high-quality services consistent with Agency and Program goals, established practices, contract requirements, County & State regulations and Agency policy and procedures. Services are provided in Gilroy, Morgan Hill and San Jose or other locations as required by contracts.\nThe Ideal Candidate Will Possess the Following Qualifications and Knowledge:Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please understand that no one ever meets 100% of the capabilities. If much of this describes you, we encourage you to apply. This might be the right next role for you if you have:Required:\nBachelor’s degree or equivalent of 4 years of work experience in related field.\nMust demonstrate some strong leadership and management experience.\nDemonstrated ability to work effectively in a team-oriented work environment.\nEmpowerment, advocacy and support techniques for victims/survivors of violence, people with mental illness and/or substance abuse issues.\nFor IPA/SA team, must possess solid understanding of issues of violence against women, dynamics of intimate partner abuse and sexual assault.\nPreferred:\nMaster’s degree.\nMental Health Rehabilitation Specialist (MHRS) certification.\n1-year management experience in a related field.\nDemonstrated ability to supervise direct support line staff.\nThe individual will preferably be bilingual and bicultural.\nFor Courts and Community Referred Services (CCRS) Division, CAADC certification and 4 years of work experience in a related field.\nFor Solutions to Violence Division, must have 65 hours Intimate Partner Abuse/Sexual Assault (IPA/SA) training completed\nWorking knowledge of wellness and recovery concepts, Medi-Cal regulations and program documentation strongly preferred.\nWorking knowledge of Santa Clara County and surrounding areas community resources.\nKnowledge of case management, group and individual counseling, and linkage-referral.\nExperience managing productivity.\nWhat You'll Be Doing in the role of Program Supervisor:\nOversight of day to day operations of the program in collaboration with the Program Manager. Provides direct supervision of staff, as assigned. Assists with hiring, performance evaluation and progressive disciplinary actions. Participates in the supervision and evaluation of service delivery quality and content.\nIn collaboration with the Program Manager, monitors the program effectiveness.\nIdentify and coordinates quality improvement activities (year-round auditing) including review of outcomes.\nEnsures crisis line protocols/procedures are followed\nCoordinates and ensures staff and the program’s daily activities are completed efficiently.\nReviews documentation of direct reports’ charts to ensure audit ready charts.\nProvides direct services, as needed. Provides back-up coverage for crisis response for evening and after hours.\nProvides professional development mentoring for staff, as well as, new employee orientation training, when required.\nParticipates in internal and external meetings (County, community, and agency and team meetings), as requested.\nFacilitate team meetings in a strength-based manner – building trust and addressing concerns in a strength-based manner.\nProvides back-up coverage for Program Manager.\nEnsure productivity targets are met and if needed effective improvement plans are developed.\nEnsure that tracking tools are kept up and maintained.\nEnsure program capacity and outreach efforts are being maintained.\nEnsure adherence to contracts deliverables and outcomes.\nWork collaboratively with other Agency divisions.\nPromotes cultural awareness and competence.\nDevelops and maintains collaborative relationships with appropriate community organizations and system providers.\nDemonstrates an understanding of HIPPA, confidentiality laws and policies, and assures the highest degree of confidentiality in the implementation of all responsibilities and duties.\nFor IPA/SA team, advocates on behalf of the intimate partner abuse survivors with systems, institutions, agencies and at community meetings.\nFrequent travel is required to participate in Agency team meetings.\nSuccessfully completes all training requirements for this position to ensure agency and contract compliance.\nProvides transportation in personal or agency vehicles, including but not limited to the transportation of clients and/or another assigned Agency business.\nPerforms first aid as needed based on training and certification.\nDiversity, Equity, and Inclusion:Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.\nWorking at Community Solutions: Community Solutions offers a competitive and comprehensive salary of $70,300 per year, a generous employee benefits package, and encourages a strong work-life balance. We believe in supporting the whole person by providing:\n100% of premiums paid by employer for full-time employees and eligible dependent children\n403(b) Retirement Plan with 5% employer match\n3-weeks paid vacation to start\n13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)\nLongevity bonuses\nGenerous family medical leave for eligible employees\nStudent Loan Forgiveness Program\nStaff learning and development and robust in-house training opportunities\nEmployee-led Diversity, Equity, and Inclusion Resource Group\nPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to both sit and stand for extended periods, talk and hear, and use office equipment; occasional need to lift and move objects up to 25lbs.\nWork Environment and Location: This position is located within the Santa Clara County and will require travel between sites throughout San Jose and Mountain View.\nSpecial Requirements:\nMust be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.\nLicense: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.\nRequires an automobile to perform routine job duties.\nCOVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.\nJob Type: Full-time\nPay: $70,300.00 per year\nBenefits:\n401(k)\n403(b)\n403(b) matching\nDental insurance\nEmployee assistance program\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nWork Location: In person","datePosted":"2026-07-15T15:43:13.649Z","dateModified":"2026-07-15T15:43:13.649Z","hiringOrganization":{"@type":"Organization","name":"Communitysolutions4","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Jose","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7cd56abbf3a5d7a24f46e62d"},"url":"https://jobsearcher.com/jobs/7cd56abbf3a5d7a24f46e62d"}}