Field Service Associate II-III (Semiconductor) (31921)

POSITION SUMMARYUnder direct supervision, perform client-site service, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networkingESSENTIAL FUNCTIONSService equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. (Essential)Ability to interpret operation manuals to determine the root cause of tool failures. (Essential)Provide documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using customers' systems. (Essential)Perform preventive maintenance with little supervision. (Essential)Order, expedite, and notify customers or management when replacement of the product is necessary. (Essential)Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols. (Essential)Comply with Finesse training for proper maintenance of parts usage and transactions. (Essential)Comply with EBARA's safety policies, including participation in and completion of all required safety training. (Essential)Maintain a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)