{"schemaVersion":"jobsearcher.job.v1","id":"7c8beb4d5bcb2c32d97ef72c","url":"https://jobsearcher.com/jobs/7c8beb4d5bcb2c32d97ef72c","canonicalUrl":"https://jobsearcher.com/jobs/7c8beb4d5bcb2c32d97ef72c","title":"Call Center Agent","description":"About Us\n\nMoodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.\n\nJob Summary\n\nWe are seeking a motivated Call Center Agent to communicate with prospective and existing customers, understand their needs, and promote relevant products and services. This role is ideal for individuals who enjoy phone-based communication, building relationships, and working toward measurable customer service and sales goals.\n\nResponsibilities\nContact prospective and existing customers by phone.\nIdentify customer needs and recommend appropriate solutions.\nGenerate and qualify leads through customer conversations.\nFollow up with prospective customers to develop sales opportunities.\nAnswer customer questions and provide accurate product information.\nMaintain accurate records of calls, customer interactions, and leads.\nSupport customer acquisition and promotional initiatives.\nWork toward individual and team performance goals.\nCollaborate with team members to improve customer engagement.\nParticipate in ongoing sales training and professional development.\nQualifications\nHigh school diploma or equivalent required.\nStrong verbal communication and active listening skills.\nConfident and comfortable speaking with customers by phone.\nGoal-oriented and motivated by performance.\nStrong persuasion and relationship-building abilities.\nExcellent organizational and multitasking skills.\nReliable, adaptable, and self-motivated.\nPrevious experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.","company":"Moodreact","rawCompany":"moodreact","city":"Charlotte","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-09-04T09:59:18.346Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Call Center Agent","description":"About Us\n\nMoodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.\n\nJob Summary\n\nWe are seeking a motivated Call Center Agent to communicate with prospective and existing customers, understand their needs, and promote relevant products and services. This role is ideal for individuals who enjoy phone-based communication, building relationships, and working toward measurable customer service and sales goals.\n\nResponsibilities\nContact prospective and existing customers by phone.\nIdentify customer needs and recommend appropriate solutions.\nGenerate and qualify leads through customer conversations.\nFollow up with prospective customers to develop sales opportunities.\nAnswer customer questions and provide accurate product information.\nMaintain accurate records of calls, customer interactions, and leads.\nSupport customer acquisition and promotional initiatives.\nWork toward individual and team performance goals.\nCollaborate with team members to improve customer engagement.\nParticipate in ongoing sales training and professional development.\nQualifications\nHigh school diploma or equivalent required.\nStrong verbal communication and active listening skills.\nConfident and comfortable speaking with customers by phone.\nGoal-oriented and motivated by performance.\nStrong persuasion and relationship-building abilities.\nExcellent organizational and multitasking skills.\nReliable, adaptable, and self-motivated.\nPrevious experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.","datePosted":"2026-09-04T09:59:18.346Z","dateModified":"2026-09-04T09:59:18.346Z","hiringOrganization":{"@type":"Organization","name":"Moodreact","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Charlotte","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7c8beb4d5bcb2c32d97ef72c"},"url":"https://jobsearcher.com/jobs/7c8beb4d5bcb2c32d97ef72c"}}