Field Network Installation Technician

Field Network Installation EngineerThe ideal candidate will perform technical work with the delivery, installation, setup, and testing of hardware and software. Overnight air travel is required.Required / Desired Skills:· Installation of Wireless Access Point and Network Data Racks. · Network design and management.· IP Subnetting IPv4 / IPv6· VLAN Configuration· Network Cabling Experience· Copper· Fiber· Considerable Electronics installation knowledge/experience.· Cable management abilities.· Able to successfully operate in a construction or office environment.· Troubleshooting for connectivity & network problems· Previous experience with Mikrotik and Ubiquiti hardware is strongly preferred.· Must be able to lift 75lbs· Must be able to climb 12ft ladder.Duties and Responsibilities:· Responsible for traveling to remote sites· Install new equipment and resolve any network connectivity issues· Configure, test, and update equipment· Troubleshoot and perform repairs if needed to newly installed hardware and software, using the appropriate troubleshooting procedures· Carefully analyze problems/issues, if any, securing a successful resolution on a first visit· Walk customers through the installation· Train customers on basic functionalities· Ensure that the highest quality of service is provided to ensure superior customer satisfaction· Serve as advanced remote telephone support for clients and end-usersExperience: At least TWO years of experience in technical support and installation of network gear is required.Required education:· High school or equivalentRequired experience:· Hardware Installation, technical support, and cabling: 2 yearsRequired license or certification:· Driver's License· You will need a credit card for travel expenses, which will be reimbursed 100% by the company.Job Type: Full-timeBenefits:401(k)401(k) matchingHealth insurancePaid time offRetirement planTuition reimbursementWork Location: In person