{"schemaVersion":"jobsearcher.job.v1","id":"7c37bca36511ad89d2911e68","url":"https://jobsearcher.com/jobs/7c37bca36511ad89d2911e68","canonicalUrl":"https://jobsearcher.com/jobs/7c37bca36511ad89d2911e68","title":"Computer Support/Tech support/Desktop support - 2nd shift","description":"Description:\nComputer Support AssociateProvides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment. Support activities require some technical background while being strongly administrative in nature. Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.\nTYPICAL EXAMPLES:\nManagement of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams. Proves support for conference rooms, asset lifecycle management, and computer deployments for unit customers.Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.\nSpecific Position Requirements\nProvide onsite deskside support to the client location through performing the following duties\nJob Duties:\nPerforms/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.\nTYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.\nDocuments recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.\nResponsible for effective e-mail communications and ability to create and maintain basic\ndocuments/records:\nTYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests\nResponsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.\nMaintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.\nApplies some technical knowledge in the support of processes or operations\nTYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.\nJob Requirements:\nKnowledge of computing and networking concepts and fundamentals\nAbility to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.\nKnowledge of computer security policies and a general overall knowledge of computer security concepts.\n1 year or more IT experience preferred, but recent college graduates will be considered\nEducation Requirements:\nDegree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent\nNotes:\nThis is for one, 2nd shift position (2:30 pm to 11 pm) - will work ONSITE\nThere is a weekend On-Call rotation that these positions will be a part of OT is possible\nMetatarsals are required on the first day\nSome travel between client area locations using personal vehicle is possible\nJob Type: Contract\nPay: $25.10 - $26.27 per hour\nExpected hours: 40 per week\nSchedule:\nMonday to Friday\nExperience:\nHelp desk: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","company":"Corelleaf Design Studio","rawCompany":"corelleaf design studio","city":"Waterloo","state":"IA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:14:06.512Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer Support/Tech support/Desktop support - 2nd shift","description":"Description:\nComputer Support AssociateProvides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment. Support activities require some technical background while being strongly administrative in nature. Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.\nTYPICAL EXAMPLES:\nManagement of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams. Proves support for conference rooms, asset lifecycle management, and computer deployments for unit customers.Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.\nSpecific Position Requirements\nProvide onsite deskside support to the client location through performing the following duties\nJob Duties:\nPerforms/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.\nTYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.\nDocuments recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.\nResponsible for effective e-mail communications and ability to create and maintain basic\ndocuments/records:\nTYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests\nResponsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.\nMaintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.\nApplies some technical knowledge in the support of processes or operations\nTYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.\nJob Requirements:\nKnowledge of computing and networking concepts and fundamentals\nAbility to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.\nKnowledge of computer security policies and a general overall knowledge of computer security concepts.\n1 year or more IT experience preferred, but recent college graduates will be considered\nEducation Requirements:\nDegree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent\nNotes:\nThis is for one, 2nd shift position (2:30 pm to 11 pm) - will work ONSITE\nThere is a weekend On-Call rotation that these positions will be a part of OT is possible\nMetatarsals are required on the first day\nSome travel between client area locations using personal vehicle is possible\nJob Type: Contract\nPay: $25.10 - $26.27 per hour\nExpected hours: 40 per week\nSchedule:\nMonday to Friday\nExperience:\nHelp desk: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-04-12T21:14:06.512Z","dateModified":"2026-04-12T21:14:06.512Z","hiringOrganization":{"@type":"Organization","name":"Corelleaf Design Studio","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Waterloo","addressRegion":"IA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7c37bca36511ad89d2911e68"},"url":"https://jobsearcher.com/jobs/7c37bca36511ad89d2911e68"}}