Parts Counter Associate / Warranty Claims Administrator [Full Time - Hybrid]
Parts Counter Associate / Warranty Claims AdministratorSeeking a detail-oriented, process-driven individual to join our team in a unique full-time role supporting two critical areas of our dealership operations. As a Parts Counter Associate / Warranty Claims Administrator, you will split your time between assisting customers and technicians at the parts counter and managing the accurate submission and collection of warranty claims. This is a great opportunity for someone who thrives on variety, enjoys both hands-on and administrative work, and wants to grow within the automotive industry.Parts Counter Responsibilities:Assist walk-in and phone customers with parts orders and inquiriesLook up and identify parts using electronic catalogs and DMS systemsSupport service technicians with timely and accurate parts pullsFill in for full-time parts counter representatives as neededHelp maintain an organized and well-stocked parts departmentWarranty Claims Administrator Responsibilities:Submit manufacturer and aftermarket warranty claims promptly and accuratelyVerify warranty coverage and claim eligibility for repairsTrack and collect all warranty claim revenueMaintain organized records and documentation for claims processingCoordinate with the service department to ensure proper claim supportQualifications:No experience required - we will train the right personAutomotive or dealership experience is a plus and will be recognizedStrong attention to detail and organizational skillsGood communication skills and a customer-first attitudeBasic computer proficiencyAbility to multitask and adapt between different responsibilitiesA willingness to learn and grow within the roleCompensation & Benefits:Competitive pay, dependent on experienceMedical and dental coverage401(k) with employer matchLucrative employee vehicle buying and trade-in programAccrued paid time offAnd moreIf you're looking for a full-time opportunity with variety, growth potential, and a supportive team environment, we'd love to hear from you.