{"schemaVersion":"jobsearcher.job.v1","id":"7bf72070aa83c6e5eec49ea8","url":"https://jobsearcher.com/jobs/7bf72070aa83c6e5eec49ea8","canonicalUrl":"https://jobsearcher.com/jobs/7bf72070aa83c6e5eec49ea8","title":"Senior System Engineer","description":"Location: Irving TX only (Only locals)\n\nWorking Model: Hybrid- Tuesday, Wed and Thursday (weekly) in office\n\nRole Overview\n\nPosition is within the Customer Experience (CXP) domain.\n\nFocus on proactive monitoring of order workflows across digital, assisted, and B2B channels.\n\nEnsure seamless order journey from submission to activation without failures.\n\nCandidate will act as an SME for CXP order management processes .\n\nKey Responsibilities\n\nMonitor end-to-end order lifecycle (submission → activation) across multiple systems.\n\nIdentify and resolve order flow issues proactively before customer impact.\n\nBuild, maintain, and enhance automated monitoring reports and dashboards .\n\nPerform issue triaging and collaborate with platform & development teams.\n\nDrive automation of alerts and reporting to minimize manual intervention.\n\nTechnical Requirements\n\nStrong experience in:\n\nData Analysis & Analytical Thinking\n\nFamiliarity with multiple CXP systems (order flow across platforms).\n\n#J-18808-Ljbffr","company":"Techgene","rawCompany":"techgene","city":"Irving","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-14T03:13:37.377Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"43-4151.00","title":"Order Clerks","slug":"order-clerks"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior System Engineer","description":"Location: Irving TX only (Only locals)\n\nWorking Model: Hybrid- Tuesday, Wed and Thursday (weekly) in office\n\nRole Overview\n\nPosition is within the Customer Experience (CXP) domain.\n\nFocus on proactive monitoring of order workflows across digital, assisted, and B2B channels.\n\nEnsure seamless order journey from submission to activation without failures.\n\nCandidate will act as an SME for CXP order management processes .\n\nKey Responsibilities\n\nMonitor end-to-end order lifecycle (submission → activation) across multiple systems.\n\nIdentify and resolve order flow issues proactively before customer impact.\n\nBuild, maintain, and enhance automated monitoring reports and dashboards .\n\nPerform issue triaging and collaborate with platform & development teams.\n\nDrive automation of alerts and reporting to minimize manual intervention.\n\nTechnical Requirements\n\nStrong experience in:\n\nData Analysis & Analytical Thinking\n\nFamiliarity with multiple CXP systems (order flow across platforms).\n\n#J-18808-Ljbffr","datePosted":"2026-04-14T03:13:37.377Z","dateModified":"2026-04-14T03:13:37.377Z","hiringOrganization":{"@type":"Organization","name":"Techgene","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Irving","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7bf72070aa83c6e5eec49ea8"},"url":"https://jobsearcher.com/jobs/7bf72070aa83c6e5eec49ea8"}}