TEAM ASSISTANT - Discharge Services

Position SummaryTo support the Department of Discharge Services serving as care coordination resource staff by performing defined tasks that assist in the safe transition of patients to the next level of care.QualificationsHigh school or GED equivalentPost-secondary course work preferredKnowledge of medical terminology and managed care concepts preferredRefined written and verbal communication skillsProficient in computer skills and knowledge of Microsoft Office Suite programs Excellent organizational skills and attention to detailAbility to provide the highest level of customer serviceAbility to multi-task and prioritizeHigh level of maturity to manage confidential informationDress in professional manner in accordance with hospital policySkillsDetail oriented Communicate effectivelyAdaptability to changing work environment or needsResponsibilities & ExpectationsEnsure morning forms and reports are collected and distributedConveys Discharge information to those providing next level care such as primary care physicians, home care agencies and other post-acute care providersOrders supplies and maintains acceptable inventorySecures Post discharge PCP appointmentsSchedules post dc RN visitsAccurately records information and interventions in MIDAS and Cerner system to facilitate communication Secures, reviews and tracks patient specific data as defined by department and hospital initiatives such as readmissions, dual eligible, and PTHP volumesClarifies services and level of care with post-acute providers on hospital admissionAssists case management team with initial referrals, preparation of paperwork and transportation arrangements for next care provider along with calling, faxing, and copyingDocuments activities and actions in computerCommunicates concerns to other areas within the Hospital as appropriateFunctions as team member, working closely with staff to promote positive patient outcomesIdentifies opportunities for inter and intradepartmental operational improvementsProvides coverage for team membersParticipates in regular meeting forumsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.Working Conditions6:30am – 5:00pm covered hours, M-F or hours as required by the job. Occasional weekends and off -shifts Subject to frequent interruptions and changes in priority of duties throughout the day. Sitting/standing/moving about during working hours Hazardous Exposure Category: Select Category I, II or III and delete the other categories.Category III- Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.Physical AddendumPHYSICAL DEMANDS NeverOccasional10-33%Frequent34-65%Continuous66% of the dayRemarksLifting 0-10 lbsX Lifting 10-20 lbsX Lifting 20-35 lbsX Lifting 35-50 lbs XLifting 50-75 lbs XLifting 75-100 lbs XLifting over 100 lbs XForwardReachingX OverheadReachingX StandingX WalkingX SittingX Climbing XStairs/LadderX BendingStoopingPushingPulling 0-10 lbsX PushingPulling 10-20 lbsX PushingPulling 20-35 lbsX PushingPulling 35-50 lbs XPushingPulling 50-100 lbs XPushingPulling over 100 lbs XGrasping/repetitivesustainedX Fine motorcoordinationX Vision: Near/FarX Hearing: ordinaryconversation/otherX