{"schemaVersion":"jobsearcher.job.v1","id":"7bf0ba91c11590a33ea3f6a0","url":"https://jobsearcher.com/jobs/7bf0ba91c11590a33ea3f6a0","canonicalUrl":"https://jobsearcher.com/jobs/7bf0ba91c11590a33ea3f6a0","title":"Customer Program Manager","description":"Job Summary\nWe are seeking a detail-oriented and customer-focused Customer Program Manager to lead key customer programs from quoting and estimating through execution and delivery. This role is responsible for managing customer relationships, coordinating cross-functional teams, and supporting accurate cost estimating to ensure successful project outcomes.\nThe ideal candidate has strong communication skills, experience in program/project management, and a solid understanding of estimating, manufacturing, or industrial operations.\nKey ResponsibilitiesCustomer & Program Management\nServe as the primary point of contact for assigned customer accounts\nManage customer programs from initial request through completion\nCoordinate internal teams across engineering, purchasing, production, and logistics\nEnsure schedules, deliverables, and customer expectations are met\nProvide regular status updates and resolve issues proactively\nEstimating & Quoting Support\nDevelop and manage project estimates, including labor, materials, and outside services\nSupport quoting activities and ensure accuracy in pricing and scope\nWork closely with engineering and operations to validate cost assumptions\nTrack changes in scope and update estimates as needed\nExecution & Continuous Improvement\nMonitor program performance, costs, and timelines\nIdentify risks and implement corrective actions\nSupport process improvements to enhance customer satisfaction and efficiency\nQualifications\n3+ years of experience in program management, customer account management, or project management\nExperience with estimating, quoting, or cost analysis in a manufacturing/industrial environment\nStrong organizational and communication skills\nProficiency in Excel and ERP/MRP systems (SAP, Oracle, Epicor, etc. a plus)\nAbility to manage multiple projects in a fast-paced environment\nPreferred Skills\nBackground in industrial manufacturing, structural steel, fabrication, or construction-related estimating\nStrong analytical and problem-solving ability\nExperience working directly with customers and internal production teams\nJob Type: Full-time\nPay: $80,000.00 - $115,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nWork Location: In person","company":"Industrial Structures","rawCompany":"industrial structures","city":"Tulsa","state":"OK","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:03:57.708Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"}],"industries":[{"code":"332710","title":"Machine Shops","slug":"machine-shops"},{"code":"332312","title":"Fabricated Structural Metal Manufacturing","slug":"fabricated-structural-metal-manufacturing"},{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Program Manager","description":"Job Summary\nWe are seeking a detail-oriented and customer-focused Customer Program Manager to lead key customer programs from quoting and estimating through execution and delivery. This role is responsible for managing customer relationships, coordinating cross-functional teams, and supporting accurate cost estimating to ensure successful project outcomes.\nThe ideal candidate has strong communication skills, experience in program/project management, and a solid understanding of estimating, manufacturing, or industrial operations.\nKey ResponsibilitiesCustomer & Program Management\nServe as the primary point of contact for assigned customer accounts\nManage customer programs from initial request through completion\nCoordinate internal teams across engineering, purchasing, production, and logistics\nEnsure schedules, deliverables, and customer expectations are met\nProvide regular status updates and resolve issues proactively\nEstimating & Quoting Support\nDevelop and manage project estimates, including labor, materials, and outside services\nSupport quoting activities and ensure accuracy in pricing and scope\nWork closely with engineering and operations to validate cost assumptions\nTrack changes in scope and update estimates as needed\nExecution & Continuous Improvement\nMonitor program performance, costs, and timelines\nIdentify risks and implement corrective actions\nSupport process improvements to enhance customer satisfaction and efficiency\nQualifications\n3+ years of experience in program management, customer account management, or project management\nExperience with estimating, quoting, or cost analysis in a manufacturing/industrial environment\nStrong organizational and communication skills\nProficiency in Excel and ERP/MRP systems (SAP, Oracle, Epicor, etc. a plus)\nAbility to manage multiple projects in a fast-paced environment\nPreferred Skills\nBackground in industrial manufacturing, structural steel, fabrication, or construction-related estimating\nStrong analytical and problem-solving ability\nExperience working directly with customers and internal production teams\nJob Type: Full-time\nPay: $80,000.00 - $115,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nWork Location: In person","datePosted":"2026-04-14T11:03:57.708Z","dateModified":"2026-04-14T11:03:57.708Z","hiringOrganization":{"@type":"Organization","name":"Industrial Structures","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tulsa","addressRegion":"OK","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7bf0ba91c11590a33ea3f6a0"},"url":"https://jobsearcher.com/jobs/7bf0ba91c11590a33ea3f6a0"}}