{"schemaVersion":"jobsearcher.job.v1","id":"7bda6dc8e687c3b9f80f7468","url":"https://jobsearcher.com/jobs/7bda6dc8e687c3b9f80f7468","canonicalUrl":"https://jobsearcher.com/jobs/7bda6dc8e687c3b9f80f7468","title":"PC Refresh Tech/Systems Engineer","description":"Dice is the leading career destination for tech experts at every stage of their careers. Our client, Nasscomm, Inc., is seeking the following. Apply via Dice today!Scope of Work: Provide onsite field technicians to support an enterprise PC refresh initiative across three primary operating company locations: Amarillo, TX; Denver, CO; and Minneapolis, MN.Resources will work under client direction, leveraging existing PC deployment standards, tools, and procedures.Primary ResponsibilitiesExecute day to day PC refresh activities (device preparation, deployment, and transition from legacy endpoints)Follow established procedures for imaging, configuration, asset tracking, and documentationEngage directly with end users for device handoff, basic troubleshooting, and immediate post cutover supportCoordinate with local leads on schedule, priorities, and site specific logisticsIn Scope ActivitiesPC Refresh ExecutionReceive, stage, and prepare new PCs/laptops according to standardsApply approved images, configurations, and policies using approved tools and build processesPerform required pre deployment checks (connectivity, login validation, basic app access per checklist)Coordinate pickup/installation windows with end users or local site contactsEnd User Handoff and Floor SupportSchedule and execute device handoffs with end users (desk side or designated pickup locations)Assist users with first login and basic orientation to the refreshed deviceProvide initial troubleshooting related to device setup (peripherals, docking, network/Wi Fi connectivity, profile issues)Capture and route issues outside the refresh scope into the IT support/ticketing process per directionLegacy Device TransitionCollect legacy endpoints according to decommissioning proceduresApply required steps for data validation/backup (where directed and enabled by approved tools/processes)Label, package, and stage decommissioned devices for disposal, return, or reuse per policyCoordination, Documentation, and ReportingUpdate provided tracking systems (CMDB/asset databases, spreadsheets, ticketing systems)Record device status, user acceptance, and any open issues per provided templates and cadenceParticipate in regular coordination or stand up meetings to review progress and prioritiesAll work will be executed using existing tools, processes, and approvals. Technicians will not independently introduce new procedures, tools, or standards without explicit direction.Skills - Must HavePC Tech, experience with PC refresh and troubleshooting, experience with customer service, end user supportSkills - Nice To HaveAbility to suggest process improvements","company":"Via Dice","rawCompany":"via dice","city":"Amarillo","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-30T11:23:16.680Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"PC Refresh Tech/Systems Engineer","description":"Dice is the leading career destination for tech experts at every stage of their careers. Our client, Nasscomm, Inc., is seeking the following. Apply via Dice today!Scope of Work: Provide onsite field technicians to support an enterprise PC refresh initiative across three primary operating company locations: Amarillo, TX; Denver, CO; and Minneapolis, MN.Resources will work under client direction, leveraging existing PC deployment standards, tools, and procedures.Primary ResponsibilitiesExecute day to day PC refresh activities (device preparation, deployment, and transition from legacy endpoints)Follow established procedures for imaging, configuration, asset tracking, and documentationEngage directly with end users for device handoff, basic troubleshooting, and immediate post cutover supportCoordinate with local leads on schedule, priorities, and site specific logisticsIn Scope ActivitiesPC Refresh ExecutionReceive, stage, and prepare new PCs/laptops according to standardsApply approved images, configurations, and policies using approved tools and build processesPerform required pre deployment checks (connectivity, login validation, basic app access per checklist)Coordinate pickup/installation windows with end users or local site contactsEnd User Handoff and Floor SupportSchedule and execute device handoffs with end users (desk side or designated pickup locations)Assist users with first login and basic orientation to the refreshed deviceProvide initial troubleshooting related to device setup (peripherals, docking, network/Wi Fi connectivity, profile issues)Capture and route issues outside the refresh scope into the IT support/ticketing process per directionLegacy Device TransitionCollect legacy endpoints according to decommissioning proceduresApply required steps for data validation/backup (where directed and enabled by approved tools/processes)Label, package, and stage decommissioned devices for disposal, return, or reuse per policyCoordination, Documentation, and ReportingUpdate provided tracking systems (CMDB/asset databases, spreadsheets, ticketing systems)Record device status, user acceptance, and any open issues per provided templates and cadenceParticipate in regular coordination or stand up meetings to review progress and prioritiesAll work will be executed using existing tools, processes, and approvals. Technicians will not independently introduce new procedures, tools, or standards without explicit direction.Skills - Must HavePC Tech, experience with PC refresh and troubleshooting, experience with customer service, end user supportSkills - Nice To HaveAbility to suggest process improvements","datePosted":"2026-04-30T11:23:16.680Z","dateModified":"2026-04-30T11:23:16.680Z","hiringOrganization":{"@type":"Organization","name":"Via Dice","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Amarillo","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7bda6dc8e687c3b9f80f7468"},"url":"https://jobsearcher.com/jobs/7bda6dc8e687c3b9f80f7468"}}