Remote Receptionist & Administrative Coordinator

1. About Our Client: This organization is a commercial litigation and business law firm based in New York City. It serves companies and executives by combining legal strategy with practical business insight to address challenges in commercial litigation, partnership disputes, and corporate matters. Currently experiencing growth, the firm is investing in systems, processes, and team development while fostering a culture of initiative, accountability, and clear communication.2. About the Opportunity: The Remote Receptionist & Administrative Coordinator plays a vital role in managing inbound communication and supporting client coordination in a fully remote capacity during Eastern Time hours. This position significantly influences the experience of prospective and existing clients by ensuring timely, professional handling of all inquiries and maintaining efficient administrative workflows. The role requires ownership, responsiveness, and the ability to manage multiple priorities in a dynamic professional-services environment, contributing to the firm's operational excellence and client satisfaction.3. Responsibilities:Manage all inbound communication, ensuring prompt, professional handling and effective routingCapture and direct prospective client information to appropriate next steps without delayMaintain accurate, real-time records of interactions for team visibility and follow-throughCoordinate scheduling for consultations and internal meetingsHandle voicemails, missed calls, and follow-ups with a same-day response standardSupport administrative workflows including data entry, document handling, and internal coordinationMonitor communications for urgency and escalate time-sensitive matters appropriatelyIdentify inefficiencies and contribute to process improvements over time4. Requirements:Minimum 3 years of experience in receptionist, administrative, or client-facing support roles within professional services; legal industry experience is a plusHighly organized with strong attention to detailStrong verbal and written communication skills with a polished, professional toneAbility to manage multiple priorities and remain calm under pressureProficient with CRM platforms, phone systems, and scheduling toolsReliable, responsive, and self-directed in a remote work environmentAdaptable and able to manage change effectivelyAvailability to work standard Eastern Time business hours5. Pay Range and Compensation Package:Base salary: $40,000 - $55,000 annually6. Benefits & Perks:Health insurance with up to 100% employer contributionDental, vision, disability, and life insurance401(k) with employer contributionPaid time off including vacation, holidays, and personal daysFully remote work environment7. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.