Field Service Technician
Field Service TechnicianJob Category: Service TechniciansFull-TimeLocation: Cavco Millersburg 3737 Palm Harbor Dr NE Millersburg, OR 97321, USATravel Required: Yes. Approximately 10 hours per week. Overnight travel up to one week at a time may be required.DescriptionJob Summary:The Service Technician travels to customer homes/sites, to assist with questions and concerns, and resolve warranty issues by identifying and addressing potential defects within Cavco's warranties and commitments. The incumbent may work independently or under direct supervision, executing specific process steps under continuous quality review and coaching as needed.Essential Duties & Responsibilities:Conducts trim-out of homes at customer site, including interior drywall finish and tune-up of ceramic tile, doors and trim, cabinetry, and function testing of the homeRepairs and/or installs plumbing, electrical and flooringConducts final inspection with customer, identifying any additional repairsContributes and promotes an excellent customer experienceSafely and effectively operates a Company fleet van and/or box truck, primarily in the West Coast service areaMaintains truck and tools to insure safe and effective operationMaintains accurate records and logsPerforms all duties in accordance with safety policies/guidelinesEffectively performs duties per work orders and instructionsEffectively communicates with supervisor, colleagues and customersDemonstrates work ethic based on principles of honesty and integrityMaintains a professional appearance at all timesPerforms various other duties as assignedMinimum Qualifications and Requirements:Must be at least 21 years of ageMust hold a valid driver license, and maintain an acceptable driving record (verified via Oregon Department of Transportation)Must successfully pass pre-employment physical, background verification and drug screenAt least one year of construction experience, such as repair and installation of framing, plumbing, electrical, roofing and drywall, is preferredAt least one year of experience operating a van and/or box truck is preferredDemonstrable ability to work effectively in a fast-paced environmentDemonstrable ability to effectively prioritize, plan, organize and manage tasksDemonstrable ability to exhibit patience and empathyDisclaimer: "This job description is intended to provide general information about the position. It is not an employment contract. As with all positions, the responsibilities and duties of this position may change. The company, in its discretion, may alter this job description at any time with or without notice."EEO/AA Statement: Cavco Industries Inc., and all of its Subsidiaries are an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.