{"schemaVersion":"jobsearcher.job.v1","id":"7b0ca5c0d3c2f625141017c3","url":"https://jobsearcher.com/jobs/7b0ca5c0d3c2f625141017c3","canonicalUrl":"https://jobsearcher.com/jobs/7b0ca5c0d3c2f625141017c3","title":"IT Systems Analyst - Microsoft 365 & Cloud Technologies","description":"Job Description\n\nIT Systems Analyst - Microsoft 365 & Cloud Technologies\r\nJob Number: 26-01879Use your skills where innovative technology solutions begin. ECLARO is looking for anIT Systems Analyst - Microsoft 365 & Cloud Technologiesfor our client inNorfork, VA.ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!Position Overview:\r\nSkilled and detail-oriented IT Systems Analyst - Microsoft 365 & Cloud Technologies to administer, support, integrate, and continuously improve the organization's Microsoft cloud environment and related enterprise platforms.\r\nThis position serves as a primary technical resource for Microsoft 365, identity and access, endpoint management, collaboration services, messaging, and cloud-based business technologies.\r\nProvide hands-on administration and advanced troubleshooting across Microsoft Entra ID, Microsoft Intune, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Defender, and related services.\r\nThe role works closely with the Information Security Manager to implement approved security requirements, while remaining primarily responsible for platform administration, operational reliability, user lifecycle support, technical documentation, and service improvement.Responsibilities:Administer and support Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Defender, and related cloud services.\r\nManage user and administrator accounts, groups, role assignments, licenses, authentication methods, shared resources, and access throughout the employee lifecycle.\r\nAdminister device enrollment, configuration profiles, compliance policies, application deployment, update policies, and endpoint-management processes through Microsoft Intune.\r\nConfigure and maintain Exchange Online mailboxes, shared mailboxes, distribution groups, mail contacts, transport-related settings, retention configurations, and mail-flow troubleshooting.\r\nSupport identity and access technologies including multifactor authentication, enterprise applications, application registrations, single sign-on, privileged roles, and approved Conditional Access configurations.\r\nMaintain Microsoft Teams and SharePoint Online administrative settings, permissions, external-sharing configurations, lifecycle practices, and service integrations.\r\nAdminister operational components of Microsoft Defender and related security platforms; investigate alerts and coordinate security concerns with the Information Security Manager.\r\nImplement approved security, governance, retention, data-protection, and compliance configurations established by IT leadership and the Information Security Manager.\r\nMonitor service health, platform advisories, administrative alerts, licensing changes, and system capacity; coordinate corrective actions and communicate service impacts.\r\nProvide advanced escalation support for complex issues involving cloud identity, endpoints, messaging, collaboration services, enterprise applications, and Microsoft 365 integrations.\r\nUse PowerShell, Microsoft Graph, APIs, administrative portals, and approved automation methods to perform repeatable administration, reporting, troubleshooting, and bulk changes.\r\nCreate and maintain system documentation, configuration standards, administrative procedures, diagrams, inventories, ownership records, change records, and troubleshooting guides.\r\nManage and support third-party SaaS platforms and integrations assigned to the role, including access, licensing, configuration, vendor coordination, and technical escalation.\r\nParticipate in technology implementations, migrations, tenant changes, software deployments, and integrations; conduct testing and verify compatibility and operational readiness.\r\nCoordinate with the Information Security Manager, infrastructure personnel, support technicians, vendors, and business stakeholders to deliver secure, reliable, and supportable technology services.\r\nMaintain working awareness of Power Platform, Power Automate, and business workflow solutions to support integrations and troubleshooting; dedicated workflow development is not the primary focus of this position.\r\nPrepare system-health reports, project updates, risk summaries, and recommendations for IT leadership.Required Qualifications:Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent education and relevant experience may be considered.\r\nProfessional experience administering Microsoft 365 or comparable enterprise cloud technologies.\r\nHands-on experience with Microsoft Entra ID, Exchange Online, Microsoft Intune, Microsoft Teams, and SharePoint Online administration.\r\nExperience with identity lifecycle administration, role-based access, multifactor authentication, enterprise applications, licensing, groups, and access troubleshooting.\r\nExperience with endpoint enrollment, compliance, configuration profiles, application deployment, and device-management troubleshooting.\r\nWorking knowledge of Microsoft Defender, Conditional Access, retention, information protection, and cloud security administration.\r\nExperience using PowerShell for Microsoft 365 administration, reporting, troubleshooting, or bulk operations.\r\nStrong understanding of cloud services, identity, endpoints, messaging, collaboration platforms, networks, and enterprise applications.\r\nDemonstrated ability to troubleshoot complex technical issues, perform root cause analysis, and document corrective and preventive actions.\r\nStrong written and verbal communication skills, attention to detail, and ability to manage multiple operational and project priorities.\r\nAbility to explain technical issues and recommendations clearly to technical staff, business stakeholders, and leadership.Preferred Qualifications:Experience administering Microsoft 365 in a government, GCC High, Department of Defense contractor, or other regulated environment.\r\nExperience with Microsoft Graph, REST APIs, JSON, application registrations, certificates, secrets, and service principals.\r\nExperience with Microsoft Defender for Endpoint, Defender for Office 365, Defender for Identity, Microsoft Sentinel, and Microsoft Purview.\r\nExperience supporting Apple Business Manager, mobile device management, third-party MFA, SaaS platforms, or Microsoft 365 backup solutions.\r\nWorking awareness of Power Automate, Power Apps, Power BI, Microsoft Forms, and SharePoint-based business solutions.\r\nMicrosoft certifications such as Microsoft 365 Administrator, Endpoint Administrator, Identity and Access Administrator, Messaging Administrator, or related credentials.\r\nKnowledge of cybersecurity and compliance practices applicable to CMMC, NIST SP 800-171, or similar regulated environments.If hired, you will enjoy the following ECLARO Benefits:401k Retirement Savings Plan administered by Merrill Lynch\r\nCommuter Check Pretax Commuter Benefits\r\nEligibility to purchase Medical, Dental & Vision Insurance through ECLAROIf interested, you may contact:\r\nLea Enriquez6466952941\r\nLea Enriquez | LinkedInEqual Opportunity Employer:ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.","company":"Eclaro","rawCompany":"eclaro","city":"Norfolk","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-11-03T01:56:02.817Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Systems Analyst - Microsoft 365 & Cloud Technologies","description":"Job Description\n\nIT Systems Analyst - Microsoft 365 & Cloud Technologies\r\nJob Number: 26-01879Use your skills where innovative technology solutions begin. ECLARO is looking for anIT Systems Analyst - Microsoft 365 & Cloud Technologiesfor our client inNorfork, VA.ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!Position Overview:\r\nSkilled and detail-oriented IT Systems Analyst - Microsoft 365 & Cloud Technologies to administer, support, integrate, and continuously improve the organization's Microsoft cloud environment and related enterprise platforms.\r\nThis position serves as a primary technical resource for Microsoft 365, identity and access, endpoint management, collaboration services, messaging, and cloud-based business technologies.\r\nProvide hands-on administration and advanced troubleshooting across Microsoft Entra ID, Microsoft Intune, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Defender, and related services.\r\nThe role works closely with the Information Security Manager to implement approved security requirements, while remaining primarily responsible for platform administration, operational reliability, user lifecycle support, technical documentation, and service improvement.Responsibilities:Administer and support Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Defender, and related cloud services.\r\nManage user and administrator accounts, groups, role assignments, licenses, authentication methods, shared resources, and access throughout the employee lifecycle.\r\nAdminister device enrollment, configuration profiles, compliance policies, application deployment, update policies, and endpoint-management processes through Microsoft Intune.\r\nConfigure and maintain Exchange Online mailboxes, shared mailboxes, distribution groups, mail contacts, transport-related settings, retention configurations, and mail-flow troubleshooting.\r\nSupport identity and access technologies including multifactor authentication, enterprise applications, application registrations, single sign-on, privileged roles, and approved Conditional Access configurations.\r\nMaintain Microsoft Teams and SharePoint Online administrative settings, permissions, external-sharing configurations, lifecycle practices, and service integrations.\r\nAdminister operational components of Microsoft Defender and related security platforms; investigate alerts and coordinate security concerns with the Information Security Manager.\r\nImplement approved security, governance, retention, data-protection, and compliance configurations established by IT leadership and the Information Security Manager.\r\nMonitor service health, platform advisories, administrative alerts, licensing changes, and system capacity; coordinate corrective actions and communicate service impacts.\r\nProvide advanced escalation support for complex issues involving cloud identity, endpoints, messaging, collaboration services, enterprise applications, and Microsoft 365 integrations.\r\nUse PowerShell, Microsoft Graph, APIs, administrative portals, and approved automation methods to perform repeatable administration, reporting, troubleshooting, and bulk changes.\r\nCreate and maintain system documentation, configuration standards, administrative procedures, diagrams, inventories, ownership records, change records, and troubleshooting guides.\r\nManage and support third-party SaaS platforms and integrations assigned to the role, including access, licensing, configuration, vendor coordination, and technical escalation.\r\nParticipate in technology implementations, migrations, tenant changes, software deployments, and integrations; conduct testing and verify compatibility and operational readiness.\r\nCoordinate with the Information Security Manager, infrastructure personnel, support technicians, vendors, and business stakeholders to deliver secure, reliable, and supportable technology services.\r\nMaintain working awareness of Power Platform, Power Automate, and business workflow solutions to support integrations and troubleshooting; dedicated workflow development is not the primary focus of this position.\r\nPrepare system-health reports, project updates, risk summaries, and recommendations for IT leadership.Required Qualifications:Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent education and relevant experience may be considered.\r\nProfessional experience administering Microsoft 365 or comparable enterprise cloud technologies.\r\nHands-on experience with Microsoft Entra ID, Exchange Online, Microsoft Intune, Microsoft Teams, and SharePoint Online administration.\r\nExperience with identity lifecycle administration, role-based access, multifactor authentication, enterprise applications, licensing, groups, and access troubleshooting.\r\nExperience with endpoint enrollment, compliance, configuration profiles, application deployment, and device-management troubleshooting.\r\nWorking knowledge of Microsoft Defender, Conditional Access, retention, information protection, and cloud security administration.\r\nExperience using PowerShell for Microsoft 365 administration, reporting, troubleshooting, or bulk operations.\r\nStrong understanding of cloud services, identity, endpoints, messaging, collaboration platforms, networks, and enterprise applications.\r\nDemonstrated ability to troubleshoot complex technical issues, perform root cause analysis, and document corrective and preventive actions.\r\nStrong written and verbal communication skills, attention to detail, and ability to manage multiple operational and project priorities.\r\nAbility to explain technical issues and recommendations clearly to technical staff, business stakeholders, and leadership.Preferred Qualifications:Experience administering Microsoft 365 in a government, GCC High, Department of Defense contractor, or other regulated environment.\r\nExperience with Microsoft Graph, REST APIs, JSON, application registrations, certificates, secrets, and service principals.\r\nExperience with Microsoft Defender for Endpoint, Defender for Office 365, Defender for Identity, Microsoft Sentinel, and Microsoft Purview.\r\nExperience supporting Apple Business Manager, mobile device management, third-party MFA, SaaS platforms, or Microsoft 365 backup solutions.\r\nWorking awareness of Power Automate, Power Apps, Power BI, Microsoft Forms, and SharePoint-based business solutions.\r\nMicrosoft certifications such as Microsoft 365 Administrator, Endpoint Administrator, Identity and Access Administrator, Messaging Administrator, or related credentials.\r\nKnowledge of cybersecurity and compliance practices applicable to CMMC, NIST SP 800-171, or similar regulated environments.If hired, you will enjoy the following ECLARO Benefits:401k Retirement Savings Plan administered by Merrill Lynch\r\nCommuter Check Pretax Commuter Benefits\r\nEligibility to purchase Medical, Dental & Vision Insurance through ECLAROIf interested, you may contact:\r\nLea Enriquez6466952941\r\nLea Enriquez | LinkedInEqual Opportunity Employer:ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.","datePosted":"2026-11-03T01:56:02.817Z","dateModified":"2026-11-03T01:56:02.817Z","hiringOrganization":{"@type":"Organization","name":"Eclaro","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Norfolk","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7b0ca5c0d3c2f625141017c3"},"url":"https://jobsearcher.com/jobs/7b0ca5c0d3c2f625141017c3"}}