Accounts Receivable Manager

DescriptionAccounts Receivable ManagerAbout Optimas:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support.To learn more about our company, please visit our website http://www.optimas.com/Position overview:The Accounts Receivable Manager is responsible for leading the end-to-end order-to-cash process, including invoice generation, cash application, credit management, and customer onboarding. This role plays a critical part in optimizing cash flow performance and minimizing risk from outstanding receivables.The position will be instrumental in transitioning shared services responsibilities from the UK to the U.S., requiring strong process leadership, change management, and cross-functional partnership. The Accounts Receivable Manager works closely with the Controller, Accounting, Treasury, Sales, and Customer Service teams to ensure efficient financial operations while delivering a high level of internal and external customer service.Main responsibilities:The role will be responsible for the following:Oversee and continuously improve the end-to-end accounts receivable lifecycle, including billing, cash application, collections, and dispute managementEstablish and maintain credit limits, oversee customer onboarding, manage dispute resolution processes, and ensure accuracy of customer master recordsMonitor and report key metrics such as DSO, aging buckets, and bad-debt ratios to drive data-informed decisionsOwn the bad-debt reserve process, including analysis and alignment with accounting policiesLead AR NetSuite module functional usage, reporting, and end-user training; serve as the subject-matter expert for day-to-day system operations and troubleshooting across all AR activitiesBuild and lead a high-performing Accounts Receivable and Credit team across on-site and remote work environmentsEstablish clear roles, performance expectations and development plans to support team growth and engagementFoster a culture of accountability, continuous improvement and customer service excellencePartner closely with Sales, Customer Service, Operations, and Finance to align on customer accounts, resolve issues, and improve end-to-end processesOwn all AR related audit requests for the interim and annual audit, ensuring that all requests are provided to auditors in a timely mannerMaintain and strengthen internal controls across AR and credit processes to ensure compliance with company policies and regulatory requirementsKey Competencies:The ideal candidate should have the following competencies:Ability to manage multiple different workstreams with a willingness to roll up their sleevesExcellent analytical, problem-solving, and communication skills.Proactive, hands-on, and solutions-orientedStrong internal control mindset and risk awarenessAbility to manage multiple priorities and workstreams while maintaining attention to detailSkills and Qualifications:Bachelor’s degree in Accounting, Finance or related field requiredCPA or equivalent professional certification preferredMinimum of 6 + years of progressive experience in accounts receivable, credit management, or order-to-cash experienceProficiency in NetSuite and/or Epicor ERP systems, including hands-on experience with configuration and reporting capabilities preferredDeep knowledge of credit risk assessment, collections strategies, aging analysis, and dispute resolutionStrong knowledge of order-to-cash workflows, cash application, and customer onboarding best practicesDemonstrated leadership experience managing teams and driving performance in a cross-functional environmentExperience in industrial manufacturing, distribution or related environment strongly preferredStrong analytical, problem-solving, and communication skillsProven ability to manage competing priorities and meet deadlines in a dynamic, fast-paced settingExcellent written and verbal communication skillsTo Staffing and Recruiting Agencies: Optimas does not accept unsolicited CVs or applications from agencies. Optimas is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.