Receptionist

Job Description ***NOTE: US Citizenship and clear criminal background is a must given this will be in a secured government facility working in a Sensitive Compartmented Information Facility (SCIF)***DURATION: ONGOINGSCHEDULE: Monday through Friday between 7:30AM - 6PMLOCATION: Jessup, MDPARKING: FreePAY: $21.59 p/hrJOB DESCRIPTION:Opening and closing support service locations, ensuring the lobby is clean and organizedGreeting all employees and visitors with a friendly, warm, professional and courteous mannerIssuing the appropriate Visitor Badge for on-site visitors, while determining the nature of their visit and notifying the appropriate personOffering services to guests including, but not limited to, stowing luggage and coats, issuing loaner badges and making transportation reservations as requestedAssisting recruiting department by issuing and collecting a Non-Disclosure Agreement (NDA) and verifying the form is signed and datedDirecting new hires and temporary employees to the Security Badge Office to get employee badgingAnswering incoming calls, determining caller's needs, and transferring to the appropriate person or departmentSubscribing to reception email lists and responding to all email in a timely mannerFollowing proper procedures to hang and maintain customer posters in all buildingsManaging distribution of LCD projectors including monitoring all e-mails for LCD projector reservation requests and updating Outlook calendars with the status of reservationDistributing assets for employees and updating the associated logs, including but not limited to, keys, access cards, and parking itemsDistributing paychecks making sure employee's sign the paycheck log and verifying with your signature or initialsMaintaining appropriate levels of reception forms and supplies, including reporting to your supervisor when supplies need to be orderedAssisting employees with catering deliveries including getting a cart for them, or helping to carry items to their meeting locationCreating a remedy ticket for any facility issues brought to your attentionCalling security as needed for assistance and following proper escalation proceduresQUALIFICATIONSOne (1+) years of experience in customer service, call center, or administrative supportExcellent customer service skills and the ability to prioritize tasksStrong communication skills and ability to effectively deescalate situations with dissatisfied customersStrong conflict resolution, critical thinking, and problem-solving skillsAbility to understand, interpret, and follow Company Policies and ProceduresWORKING CONDITIONS AND PHYSICAL DEMADSAbility to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 poundsAbility to move consistently within a 1.5 radius is requiredAbility to work a flexible schedule to meet the needs of the business, including occasionally arriving early, staying late on a moment's notice and occasional evening and weekend shiftsThis is a dog friendly environment with over 1000 dogs. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fitCompany Descriptionhttps://nvtstaffing.com/job_board_public_detail.php?id=40951Company Descriptionhttps://nvtstaffing.com/job_board_public_detail.php?id=40951