{"schemaVersion":"jobsearcher.job.v1","id":"7ab7b5dbdb76d0224e5ed6dd","url":"https://jobsearcher.com/jobs/7ab7b5dbdb76d0224e5ed6dd","canonicalUrl":"https://jobsearcher.com/jobs/7ab7b5dbdb76d0224e5ed6dd","title":"Technical Support Engineer","description":"Description:\nJob Summary\nTo provide exceptional technical support to customers in the APAC region, ensuring high customer satisfaction and successful carrier certification in Korea. Additionally, to verify new features based on customer requests and manage CR and BUG trackers effectively to meet customer requirements and improve product quality.\nObjectives & Responsibilities\nReviewing and enhancing technical documents to ensure clarity and accuracy.\nSupporting carrier certification processes in Korea to meet industry standards.\nVerifying and implementing new features based on customer requests.\nManaging CR Tracker to align with customer requirements.\nManaging BUGs Tracker to ensure timely resolution of issues.\nDiagnosing and resolving software issues in various customer devices.\nInitiating and managing new software feature CRs based on customer requirements.\nUtilizing extensive software development experience to support and enhance customer devices.\nAnalyzing Qualcomm QXDM logs to diagnose and resolve issues.\nRequirements:\nAbout 5-8 years' experience as a development engineer(SW) in the wireless telecoms industry (especially in Cellular, GNSS)\nFluency in spoken English to effectively communicate with international customers.\nProven experience in software programming within Linux systems.\nIn-depth knowledge of GSM technology and wireless networks.\nExpertise in RTOS, Embedded Linux, Yocto Linux, and OpenWRT.\nBachelor's degree in Computer Science or Electronics Engineering.\nExtensive experience in software development, particularly in diagnosing and resolving software issues in various customer devices.\nAbility to initiate and manage new software feature CRs based on customer requirements.\nExperience in analyzing Qualcomm QXDM logs.\nNo restriction on overseas travel\nPreferred Qualifications\nStrong problem-solving skills and the ability to think critically.\nExcellent communication and interpersonal skills to work effectively with customers and team members.\nProactive and self-motivated with a strong sense of responsibility.\nAbility to work under pressure and manage multiple tasks simultaneously.","company":"Telit Cinterion","rawCompany":"telit cinterion","city":"Durham","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-07-18T17:07:43.480Z","occupations":[{"code":"15-1253.00","title":"Software Quality Assurance Analysts and Testers","slug":"software-quality-assurance-analysts-and-testers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"517112","title":"Wireless Telecommunications Carriers (except Satellite)","slug":"wireless-telecommunications-carriers-except-satellite"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"Description:\nJob Summary\nTo provide exceptional technical support to customers in the APAC region, ensuring high customer satisfaction and successful carrier certification in Korea. Additionally, to verify new features based on customer requests and manage CR and BUG trackers effectively to meet customer requirements and improve product quality.\nObjectives & Responsibilities\nReviewing and enhancing technical documents to ensure clarity and accuracy.\nSupporting carrier certification processes in Korea to meet industry standards.\nVerifying and implementing new features based on customer requests.\nManaging CR Tracker to align with customer requirements.\nManaging BUGs Tracker to ensure timely resolution of issues.\nDiagnosing and resolving software issues in various customer devices.\nInitiating and managing new software feature CRs based on customer requirements.\nUtilizing extensive software development experience to support and enhance customer devices.\nAnalyzing Qualcomm QXDM logs to diagnose and resolve issues.\nRequirements:\nAbout 5-8 years' experience as a development engineer(SW) in the wireless telecoms industry (especially in Cellular, GNSS)\nFluency in spoken English to effectively communicate with international customers.\nProven experience in software programming within Linux systems.\nIn-depth knowledge of GSM technology and wireless networks.\nExpertise in RTOS, Embedded Linux, Yocto Linux, and OpenWRT.\nBachelor's degree in Computer Science or Electronics Engineering.\nExtensive experience in software development, particularly in diagnosing and resolving software issues in various customer devices.\nAbility to initiate and manage new software feature CRs based on customer requirements.\nExperience in analyzing Qualcomm QXDM logs.\nNo restriction on overseas travel\nPreferred Qualifications\nStrong problem-solving skills and the ability to think critically.\nExcellent communication and interpersonal skills to work effectively with customers and team members.\nProactive and self-motivated with a strong sense of responsibility.\nAbility to work under pressure and manage multiple tasks simultaneously.","datePosted":"2026-07-18T17:07:43.480Z","dateModified":"2026-07-18T17:07:43.480Z","hiringOrganization":{"@type":"Organization","name":"Telit Cinterion","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7ab7b5dbdb76d0224e5ed6dd"},"url":"https://jobsearcher.com/jobs/7ab7b5dbdb76d0224e5ed6dd"}}