{"schemaVersion":"jobsearcher.job.v1","id":"7a4f8d080e2f75b74da2b40e","url":"https://jobsearcher.com/jobs/7a4f8d080e2f75b74da2b40e","canonicalUrl":"https://jobsearcher.com/jobs/7a4f8d080e2f75b74da2b40e","title":"Technical Solutions Engineer","description":"Please be advised: Visio Lending does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, a recruiter or agency submits a resume or candidate without an agreement Visio Lending shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to Visio Lending employees, shall be deemed the property of Visio Lending. About Visio LendingVisio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium- sized investors to grow their rental home and vacation rental portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital onboard, a proven record of investment grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success.Why We Love Working At VisioWe at Visio are passionate about working together towards our goals to continually push this company forward. We innovate, collaborate, celebrate team successes, and recognize individual accomplishments. At Visio Lending, you’ll work on meaningful initiatives that directly support real estate investors nationwide. We offer a collaborative culture, growth opportunities, and flexibility with remote work options.How to Apply?To be considered for employment, please submit your application online. While we appreciate all the interest we receive, only candidates selected for phone screening, or an interview will be contacted directly. You will receive application status alerts via email so make sure your email address is accurate.Note: Incomplete applications will not be considered. Unanswered application questions or responses indicating “see resume” will be considered incomplete and you will be removed from consideration.Visio Financial Services, Inc. is an Equal Opportunity EmployerThe OpportunityAs a Technical Solutions Engineer at Visio Lending, you'll play a key role in supporting and enhancing the technology that powers our business. You'll troubleshoot complex technical issues, maintain and improve engineering systems, and work across software applications, data platforms, reporting, integrations, and internal tools to deliver reliable, scalable solutions.This role is ideal for a technically curious problem solver who enjoys working across a variety of systems, quickly learning new technologies, and leveraging AI-powered tools to improve efficiency. You'll combine sound engineering judgment with emerging technologies to troubleshoot issues, automate repetitive tasks, improve documentation, support testing efforts, and accelerate solution delivery.While this position is not responsible for defining Visio's AI strategy, you'll apply approved AI tools within established security and governance standards to enhance productivity and technical outcomes. A significant portion of the role will focus on supporting and improving our data warehouse, analytics, and reporting environments.What You'll DoTroubleshoot production and development issues across software applications, data systems, reporting platforms, integrations, internal tools, and related engineering workflowsMaintain and troubleshoot data warehousing, analytics, reporting, and business intelligence systems, including SQL-based data analysis, ETL/ELT pipeline troubleshooting, and Power BI report/dashboard supportUse AI-enabled tools to assist with code analysis, debugging, SQL/query writing, test generation, documentation, requirements analysis, system design, data analysis, and technical triage, while validating AI-generated output before useRead, understand, modify, and write code as needed in support of assigned engineering tasks, primarily using technologies such as Python, C#, SQL, and PowerShellAssist with engineering projects across software, data engineering, reporting, Salesforce, Azure, APIs/integrations, DevOps/pipelines, and internal business systemsWork tickets from a helpdesk/ticketing system, including acknowledgement, triage, troubleshooting, resolution where possible, documentation of actions taken, and escalation when appropriateDiagnose technical issues by reviewing logs, system behavior, API responses, data flows, configuration, permissions, user-reported symptoms, and related system evidenceParticipate in deployments, releases, production changes, and validation activities following established approval, change management, and project proceduresSupport monitoring, logs, alerts, and incident triage as part of the broader engineering team effortCreate and maintain technical documentation, support notes, troubleshooting guides, knowledge articles, runbooks, and system/process documentationCollaborate with senior engineers, data engineers, analysts, software developers, and business stakeholders to clarify requirements, identify root causes, and implement practical solutionsHelp reduce the operational burden on senior engineers by independently handling appropriately scoped troubleshooting, maintenance, documentation, support, and enhancement workIdentify recurring issues and recommend improvements to systems, documentation, processes, automation, reporting, security posture, or technical support workflowsSupport responsible and secure AI usage at the direction of the organization's AI leadership or designated AI managerOther responsibilities and duties as assigned based on business needsAuthorized Remote Locations: AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, MI, NC, SC, TX, UTSalary Range: $111,000 - $130,000 (Exempt level position)What We Are Looking ForBachelor's degree in computer science, information systems, engineering, data analytics, or a related field preferred, or equivalent demonstrable experience5+ years of professional experience in software engineering, data engineering, systems analysis, technical operations, DevOps/support engineering, or a closely related technical roleDemonstrated technical background with the ability to understand software, data, application, integration, and infrastructure issues across multiple systemsStrong systems analysis skills, including the ability to investigate ambiguous technical problems, isolate likely causes, and communicate findings clearlyAbility to read and write code, with practical experience in one or more relevant languages such as Python, C#, SQL, or PowerShellStrong SQL skills, including the ability to query, validate, troubleshoot, and interpret structured dataWorking knowledge of ETL/ELT concepts and the ability to troubleshoot data pipeline failures, data quality issues, and data movement problemsExperience maintaining and troubleshooting Power BI reports, dashboards, datasets, or comparable business intelligence/reporting assetsExperience debugging APIs, integrations, logs, application errors, and data flow issuesExperience using Git, GitHub, Azure DevOps, or comparable source control and work management toolsAbility to participate in testing, deployment, release validation, and change management activitiesPractical experience using AI tools in technical work, including code review, debugging, documentation, SQL/query support, analysis, and problem-solvingAbility to evaluate AI-generated output critically and validate results before implementation or recommendationAbility to work tickets in a helpdesk/ticketing system, document work performed, and escalate with clear reproduction steps, evidence, and contextStrong written and verbal communication skills, including the ability to explain technical issues to both technical and non-technical audiencesWhat We Prefer To FindStrong technical curiosity and ability to learn unfamiliar systems quicklyExperience with Azure-based systems, data platforms, automation, or cloud infrastructureExperience with data warehousing, analytics engineering, semantic models, reporting pipelines, or enterprise BI systemsExperience with Power BI report development, dashboard maintenance, dataset troubleshooting, or data model supportExperience with Salesforce administration, Salesforce development, Salesforce reporting, or Salesforce-related support workflowsExperience supporting production systems, including incident triage, root cause analysis, monitoring, logging, and post-incident documentationExperience with CI/CD pipelines, deployment automation, Azure DevOps, GitHub Actions, or comparable release toolingFamiliarity with AI tools such as ChatGPT, Claude, GitHub Copilot, Azure AI Foundry, Cursor, Replit, or prompt engineering frameworksCollaborative mindset with the ability to support engineers, analysts, business users, and technical leadershipExperience in financial services, lending, or regulated industries","company":"Visio Lending","rawCompany":"visio lending","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-09-22T07:32:07.800Z","occupations":[{"code":"13-2072.00","title":"Loan Officers","slug":"loan-officers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"522299","title":"International, Secondary Market, and All Other Nondepository Credit Intermediation","slug":"international-secondary-market-and-all-other-nondepository-credit-intermediation"},{"code":"522291","title":"Consumer Lending","slug":"consumer-lending"},{"code":"522292","title":"Real Estate Credit","slug":"real-estate-credit"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Solutions Engineer","description":"Please be advised: Visio Lending does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, a recruiter or agency submits a resume or candidate without an agreement Visio Lending shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to Visio Lending employees, shall be deemed the property of Visio Lending. About Visio LendingVisio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium- sized investors to grow their rental home and vacation rental portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital onboard, a proven record of investment grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success.Why We Love Working At VisioWe at Visio are passionate about working together towards our goals to continually push this company forward. We innovate, collaborate, celebrate team successes, and recognize individual accomplishments. At Visio Lending, you’ll work on meaningful initiatives that directly support real estate investors nationwide. We offer a collaborative culture, growth opportunities, and flexibility with remote work options.How to Apply?To be considered for employment, please submit your application online. While we appreciate all the interest we receive, only candidates selected for phone screening, or an interview will be contacted directly. You will receive application status alerts via email so make sure your email address is accurate.Note: Incomplete applications will not be considered. Unanswered application questions or responses indicating “see resume” will be considered incomplete and you will be removed from consideration.Visio Financial Services, Inc. is an Equal Opportunity EmployerThe OpportunityAs a Technical Solutions Engineer at Visio Lending, you'll play a key role in supporting and enhancing the technology that powers our business. You'll troubleshoot complex technical issues, maintain and improve engineering systems, and work across software applications, data platforms, reporting, integrations, and internal tools to deliver reliable, scalable solutions.This role is ideal for a technically curious problem solver who enjoys working across a variety of systems, quickly learning new technologies, and leveraging AI-powered tools to improve efficiency. You'll combine sound engineering judgment with emerging technologies to troubleshoot issues, automate repetitive tasks, improve documentation, support testing efforts, and accelerate solution delivery.While this position is not responsible for defining Visio's AI strategy, you'll apply approved AI tools within established security and governance standards to enhance productivity and technical outcomes. A significant portion of the role will focus on supporting and improving our data warehouse, analytics, and reporting environments.What You'll DoTroubleshoot production and development issues across software applications, data systems, reporting platforms, integrations, internal tools, and related engineering workflowsMaintain and troubleshoot data warehousing, analytics, reporting, and business intelligence systems, including SQL-based data analysis, ETL/ELT pipeline troubleshooting, and Power BI report/dashboard supportUse AI-enabled tools to assist with code analysis, debugging, SQL/query writing, test generation, documentation, requirements analysis, system design, data analysis, and technical triage, while validating AI-generated output before useRead, understand, modify, and write code as needed in support of assigned engineering tasks, primarily using technologies such as Python, C#, SQL, and PowerShellAssist with engineering projects across software, data engineering, reporting, Salesforce, Azure, APIs/integrations, DevOps/pipelines, and internal business systemsWork tickets from a helpdesk/ticketing system, including acknowledgement, triage, troubleshooting, resolution where possible, documentation of actions taken, and escalation when appropriateDiagnose technical issues by reviewing logs, system behavior, API responses, data flows, configuration, permissions, user-reported symptoms, and related system evidenceParticipate in deployments, releases, production changes, and validation activities following established approval, change management, and project proceduresSupport monitoring, logs, alerts, and incident triage as part of the broader engineering team effortCreate and maintain technical documentation, support notes, troubleshooting guides, knowledge articles, runbooks, and system/process documentationCollaborate with senior engineers, data engineers, analysts, software developers, and business stakeholders to clarify requirements, identify root causes, and implement practical solutionsHelp reduce the operational burden on senior engineers by independently handling appropriately scoped troubleshooting, maintenance, documentation, support, and enhancement workIdentify recurring issues and recommend improvements to systems, documentation, processes, automation, reporting, security posture, or technical support workflowsSupport responsible and secure AI usage at the direction of the organization's AI leadership or designated AI managerOther responsibilities and duties as assigned based on business needsAuthorized Remote Locations: AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, MI, NC, SC, TX, UTSalary Range: $111,000 - $130,000 (Exempt level position)What We Are Looking ForBachelor's degree in computer science, information systems, engineering, data analytics, or a related field preferred, or equivalent demonstrable experience5+ years of professional experience in software engineering, data engineering, systems analysis, technical operations, DevOps/support engineering, or a closely related technical roleDemonstrated technical background with the ability to understand software, data, application, integration, and infrastructure issues across multiple systemsStrong systems analysis skills, including the ability to investigate ambiguous technical problems, isolate likely causes, and communicate findings clearlyAbility to read and write code, with practical experience in one or more relevant languages such as Python, C#, SQL, or PowerShellStrong SQL skills, including the ability to query, validate, troubleshoot, and interpret structured dataWorking knowledge of ETL/ELT concepts and the ability to troubleshoot data pipeline failures, data quality issues, and data movement problemsExperience maintaining and troubleshooting Power BI reports, dashboards, datasets, or comparable business intelligence/reporting assetsExperience debugging APIs, integrations, logs, application errors, and data flow issuesExperience using Git, GitHub, Azure DevOps, or comparable source control and work management toolsAbility to participate in testing, deployment, release validation, and change management activitiesPractical experience using AI tools in technical work, including code review, debugging, documentation, SQL/query support, analysis, and problem-solvingAbility to evaluate AI-generated output critically and validate results before implementation or recommendationAbility to work tickets in a helpdesk/ticketing system, document work performed, and escalate with clear reproduction steps, evidence, and contextStrong written and verbal communication skills, including the ability to explain technical issues to both technical and non-technical audiencesWhat We Prefer To FindStrong technical curiosity and ability to learn unfamiliar systems quicklyExperience with Azure-based systems, data platforms, automation, or cloud infrastructureExperience with data warehousing, analytics engineering, semantic models, reporting pipelines, or enterprise BI systemsExperience with Power BI report development, dashboard maintenance, dataset troubleshooting, or data model supportExperience with Salesforce administration, Salesforce development, Salesforce reporting, or Salesforce-related support workflowsExperience supporting production systems, including incident triage, root cause analysis, monitoring, logging, and post-incident documentationExperience with CI/CD pipelines, deployment automation, Azure DevOps, GitHub Actions, or comparable release toolingFamiliarity with AI tools such as ChatGPT, Claude, GitHub Copilot, Azure AI Foundry, Cursor, Replit, or prompt engineering frameworksCollaborative mindset with the ability to support engineers, analysts, business users, and technical leadershipExperience in financial services, lending, or regulated industries","datePosted":"2026-09-22T07:32:07.800Z","dateModified":"2026-09-22T07:32:07.800Z","hiringOrganization":{"@type":"Organization","name":"Visio Lending","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7a4f8d080e2f75b74da2b40e"},"url":"https://jobsearcher.com/jobs/7a4f8d080e2f75b74da2b40e"}}