{"schemaVersion":"jobsearcher.job.v1","id":"7a4c7fc29e72f8bef8ac7a6b","url":"https://jobsearcher.com/jobs/7a4c7fc29e72f8bef8ac7a6b","canonicalUrl":"https://jobsearcher.com/jobs/7a4c7fc29e72f8bef8ac7a6b","title":"Production Support Systems Engineer","description":"Job Description\n\nProduction Support Systems Engineer\nRemote\nPay : $105,000/yr\n\nMUST:\nEligible for Public Trust\n8 years of experience supporting production environments is a systems engineering/administration capacity\nHeavy experience with S3, Step Functions, Batch Jobs, CloudWatch in an AWS or Azure Cloud environment\n3 years SQL query and monitoring experience\nProven track record of managing and maintaining large-scale production systems\nProficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management\nExperience with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch\nKnowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such CloudFormation\nExperience with automation tools like Ansible, Puppet, Chef, or SaltStack\nSolid engineering experience in a Windows and/or Linux OS\nExperience with system administration tasks including user management, permissions, and system monitoring\nExperience with network monitoring and diagnostic tools\nExperience with security best practices for production systems\nExperience implementing security measures, conducting audits, and ensuring compliance with industry standards\nWorking knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS\nKnowledge of database performance tuning and backup/recovery processes\nKnowledge of continuous integration/continuous deployment (CI/CD) pipelines\nExcellent communication skills both written and verbal\nAbility to work well with team members from the development and operation side\nHighly organized and ability to prioritize tasks\nVery analytical with strong attention to detail and good problem solving skills\nSystems Certifications are strong preferred (MCSE MCSA, RHCE etc)\nCloud certification are a plus\nBachelor s Degree in IT or related fields\n\nDUTIES :\nThe ideal candidate will work in a production environment to ensure\nHelp to Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system\nAccurately document problems in logging and discrepancy reporting tools\nWork directly with the customer in most aspects of the day-to-day activities\nRespond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required\nCommunicate with users and senior management the status of key problem statuses\nPerform maintenance/installation of computing infrastructure\nImplement continuous improvement methodology through the use of IT systems or procedure\nMaintain inventory of system assets\nEnsure compliance with Federal standards and security policies.\nProvide documentation, training, and additional duties as they are assigned\nQuadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .","company":"Quadrant","rawCompany":"quadrant","city":"Springfield","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-11-04T04:55:42.493Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Production Support Systems Engineer","description":"Job Description\n\nProduction Support Systems Engineer\nRemote\nPay : $105,000/yr\n\nMUST:\nEligible for Public Trust\n8 years of experience supporting production environments is a systems engineering/administration capacity\nHeavy experience with S3, Step Functions, Batch Jobs, CloudWatch in an AWS or Azure Cloud environment\n3 years SQL query and monitoring experience\nProven track record of managing and maintaining large-scale production systems\nProficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management\nExperience with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch\nKnowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such CloudFormation\nExperience with automation tools like Ansible, Puppet, Chef, or SaltStack\nSolid engineering experience in a Windows and/or Linux OS\nExperience with system administration tasks including user management, permissions, and system monitoring\nExperience with network monitoring and diagnostic tools\nExperience with security best practices for production systems\nExperience implementing security measures, conducting audits, and ensuring compliance with industry standards\nWorking knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS\nKnowledge of database performance tuning and backup/recovery processes\nKnowledge of continuous integration/continuous deployment (CI/CD) pipelines\nExcellent communication skills both written and verbal\nAbility to work well with team members from the development and operation side\nHighly organized and ability to prioritize tasks\nVery analytical with strong attention to detail and good problem solving skills\nSystems Certifications are strong preferred (MCSE MCSA, RHCE etc)\nCloud certification are a plus\nBachelor s Degree in IT or related fields\n\nDUTIES :\nThe ideal candidate will work in a production environment to ensure\nHelp to Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system\nAccurately document problems in logging and discrepancy reporting tools\nWork directly with the customer in most aspects of the day-to-day activities\nRespond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required\nCommunicate with users and senior management the status of key problem statuses\nPerform maintenance/installation of computing infrastructure\nImplement continuous improvement methodology through the use of IT systems or procedure\nMaintain inventory of system assets\nEnsure compliance with Federal standards and security policies.\nProvide documentation, training, and additional duties as they are assigned\nQuadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .","datePosted":"2026-11-04T04:55:42.493Z","dateModified":"2026-11-04T04:55:42.493Z","hiringOrganization":{"@type":"Organization","name":"Quadrant","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7a4c7fc29e72f8bef8ac7a6b"},"url":"https://jobsearcher.com/jobs/7a4c7fc29e72f8bef8ac7a6b"}}