Office Assistant 2 - NY HELPS

Information Services Center Cover Position This position will independently cover the Information Services Center (ISC) for the majority of the time. Duties include answering phone and greeting visitors. Candidate must be prompt, courteous and helpful. Handle incoming mail and outgoing UPS and FedEx mailings. Troubleshoot for any issues with these that may arise. Coordinate arrangements for meetings, exams and other events and ensure adequate space, equipment, and furniture is available. Develop a procedures manual for covering the ISC for when other staff are covering. Maintain and update reference materials for fielding public inquiries. The ideal candidate for this position will have substantial knowledge in the agency's rules and regulations to answer public inquiries regarding hiking, hunting, fishing and environmental quality. Provide administrative support to the Division of Communication, Education, and Engagement. Assist the Division of Operations with data entry, scanning and other projects as assigned. Assist Recreation program with seasonal hiring paperwork and orientation appointments. Review employment applications Part 1 & Part 2, employee forms (retirement, health insurance, financial etc.) for completeness and accuracy. Serve as the point of contact for mobile field tablets for Regional staff. Maintain a sign-out sheet and ensure tablets receive software updates and are in good working order. Keep an accurate up to date manual and stay updated on ITS developments with the tablets to train staff on changes. Update written procedures pertaining to these devices as needed. Perform miscellaneous duties as assigned. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. To be eligible for appointment under NY HELPS, candidates must meet the minimum qualifications below: One year of clerical experience. Additional ways to qualify: Reassignment - Currently in the title and an employee of DEC or Reinstatement Eligible - Previously held the title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis. Transfer Eligible - One year of permanent competitive service at Salary Grade 7 or higher and: Eligible for transfer under Section 70.1: Permanent competitive service as an Office Assistant 2, Office Assistant 2 (Calculations), Office Assistant 2 (Keyboarding), Office Assistant 2 (Stores/Mail), Secretary 1. Additional titles which qualify can be found on the Department of Civil Service website, search "GOT-IT". Additional Comments We offer a work-life balance and a generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off Public Service Loan Forgiveness (PSLF) Pension from New York State Employees' Retirement System Shift & Geographic pay differentials Affordable Health Care options Family dental and vision benefits at no additional cost NYS Deferred Compensation plan Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds And many more... For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The Department of Environmental Conservation (DEC) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. DEC is committed to developing a workforce which represents the diverse population of New York State. DEC embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. Please be advised, the New York State Department of Environmental Conservation does not use E-Verify, and we are unable to provide sponsorship for employment visa statuses (i.e. H-1B, Self-Sponsorship, STEM OPT).