{"schemaVersion":"jobsearcher.job.v1","id":"79cc55a261d0a7545eb3ca8d","url":"https://jobsearcher.com/jobs/79cc55a261d0a7545eb3ca8d","canonicalUrl":"https://jobsearcher.com/jobs/79cc55a261d0a7545eb3ca8d","title":"IT Support (MSP)","description":"Position: IT Support Specialist\nJob Overview:\nWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Atticus Advisory Solutions Inc. The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT issues, and managing client relationships.\nKey Responsibilities:\nProvide technical support to clients via phone, email, and remote access tools\nTroubleshoot and resolve hardware and software issues for clients\nEnsure timely and effective resolution of client IT issues\nManage and maintain client relationships, ensuring high levels of customer satisfaction\nMonitor and maintain client IT systems and networks\nPerform routine maintenance and updates on client systems\nCreate and maintain documentation of client systems and configurations\nCollaborate with team members to identify and implement process improvements\nStay up-to-date with the latest IT trends and technologies to continuously improve our services\nRequirements:\nBachelor's degree in Computer Science, Information Technology or related field\nMinimum of 2 years of experience in IT support, in a managed service provider (MSP) environment\nStrong knowledge of Windows and Mac operating systems\nExperience with Active Directory, Microsoft Office Suite, and other common business applications\nExcellent troubleshooting and problem-solving skills\nStrong customer service and communication skills\nAbility to work independently and in a team environment\nWillingness to learn and adapt to new technologies and processes\nIndustry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus\nWorking Conditions:\nThis is a full-time position, with standard working hours from 9 am to 5 pm, Monday to Friday. However, occasional after-hours work may be required for network maintenance and support. The position is based in our office in Denver, We offer a work-from-home setup.\nBenefits:\nWe offer a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional development and training to help you stay updated with the latest technologies and trends in the industry.","company":"Atticus Solutions","rawCompany":"atticus solutions","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:39:52.158Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support (MSP)","description":"Position: IT Support Specialist\nJob Overview:\nWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Atticus Advisory Solutions Inc. The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT issues, and managing client relationships.\nKey Responsibilities:\nProvide technical support to clients via phone, email, and remote access tools\nTroubleshoot and resolve hardware and software issues for clients\nEnsure timely and effective resolution of client IT issues\nManage and maintain client relationships, ensuring high levels of customer satisfaction\nMonitor and maintain client IT systems and networks\nPerform routine maintenance and updates on client systems\nCreate and maintain documentation of client systems and configurations\nCollaborate with team members to identify and implement process improvements\nStay up-to-date with the latest IT trends and technologies to continuously improve our services\nRequirements:\nBachelor's degree in Computer Science, Information Technology or related field\nMinimum of 2 years of experience in IT support, in a managed service provider (MSP) environment\nStrong knowledge of Windows and Mac operating systems\nExperience with Active Directory, Microsoft Office Suite, and other common business applications\nExcellent troubleshooting and problem-solving skills\nStrong customer service and communication skills\nAbility to work independently and in a team environment\nWillingness to learn and adapt to new technologies and processes\nIndustry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus\nWorking Conditions:\nThis is a full-time position, with standard working hours from 9 am to 5 pm, Monday to Friday. However, occasional after-hours work may be required for network maintenance and support. The position is based in our office in Denver, We offer a work-from-home setup.\nBenefits:\nWe offer a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional development and training to help you stay updated with the latest technologies and trends in the industry.","datePosted":"2026-04-12T20:39:52.158Z","dateModified":"2026-04-12T20:39:52.158Z","hiringOrganization":{"@type":"Organization","name":"Atticus Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"79cc55a261d0a7545eb3ca8d"},"url":"https://jobsearcher.com/jobs/79cc55a261d0a7545eb3ca8d"}}