{"schemaVersion":"jobsearcher.job.v1","id":"79a8885b9a89f4d1bfde2c94","url":"https://jobsearcher.com/jobs/79a8885b9a89f4d1bfde2c94","canonicalUrl":"https://jobsearcher.com/jobs/79a8885b9a89f4d1bfde2c94","title":"Program Manager","description":"OverviewAs a Program Manager at Plexus, you will steer the Customer Focus Team to secure and optimize the customer relationship, acting as the voice of Plexus to clients and the voice of the customer within Plexus. You will drive delivery alignment, reviews, and negotiations while advancing service quality and cross-functional collaboration. Your work supports Plexus' values and aims to improve outcomes through data-informed decisions. This role offers impact across programs and opportunities to lead people and process improvements.Compensation / Benefitsmedical, dental, and vision insurancepaid time offretirement savingsprofessional developmentwork-life balance perksResponsibilitiesLead and empower the Customer Focus Team to align on program goals and contract objectivesEngage with customers on delivery commitments, quarterly business reviews, site visits, and PPV/NRE negotiationsDrive systematic improvements in customer service and satisfaction aligned with Plexus 5Es and Core ValuesLeverage operational cost and quality metrics to identify and implement improvements with support functionsUse financial metrics to identify risks and variances and take corrective actionsDevelop and coach direct reports, focusing on potential, succession planning, and development to realize their full potentialEnsure clear communication between customer needs and internal Plexus capabilitiesKey requirementsBachelor's Degree with 6+ years of related experience (or equivalent)Experience leading cross-functional teams and customer-focused programsStrong understanding of delivery commitments, business reviews, and contract negotiationsAbility to analyze operational metrics and financial indicators to mitigate risksCollaborative mindsetProblem-solving orientationStrong communicationOperational metrics analysisFinancial metrics interpretationProject and program management","company":"Plexus","rawCompany":"plexus","city":"Oshkosh","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-10-26T14:38:07.261Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"OverviewAs a Program Manager at Plexus, you will steer the Customer Focus Team to secure and optimize the customer relationship, acting as the voice of Plexus to clients and the voice of the customer within Plexus. You will drive delivery alignment, reviews, and negotiations while advancing service quality and cross-functional collaboration. Your work supports Plexus' values and aims to improve outcomes through data-informed decisions. This role offers impact across programs and opportunities to lead people and process improvements.Compensation / Benefitsmedical, dental, and vision insurancepaid time offretirement savingsprofessional developmentwork-life balance perksResponsibilitiesLead and empower the Customer Focus Team to align on program goals and contract objectivesEngage with customers on delivery commitments, quarterly business reviews, site visits, and PPV/NRE negotiationsDrive systematic improvements in customer service and satisfaction aligned with Plexus 5Es and Core ValuesLeverage operational cost and quality metrics to identify and implement improvements with support functionsUse financial metrics to identify risks and variances and take corrective actionsDevelop and coach direct reports, focusing on potential, succession planning, and development to realize their full potentialEnsure clear communication between customer needs and internal Plexus capabilitiesKey requirementsBachelor's Degree with 6+ years of related experience (or equivalent)Experience leading cross-functional teams and customer-focused programsStrong understanding of delivery commitments, business reviews, and contract negotiationsAbility to analyze operational metrics and financial indicators to mitigate risksCollaborative mindsetProblem-solving orientationStrong communicationOperational metrics analysisFinancial metrics interpretationProject and program management","datePosted":"2026-10-26T14:38:07.261Z","dateModified":"2026-10-26T14:38:07.261Z","hiringOrganization":{"@type":"Organization","name":"Plexus","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oshkosh","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"79a8885b9a89f4d1bfde2c94"},"url":"https://jobsearcher.com/jobs/79a8885b9a89f4d1bfde2c94"}}