Advisor Support Professional

A company is looking for an Advisor Support Professional to provide quality service to field partners and clients in a call center environment. Key Responsibilities Act as an advocate for VFA Broker Dealer by assisting with complex issues regarding account statuses, balances, account transfers, and general inquiries Provide professional, accurate, and prompt service to field partners and clients with a sense of urgency Utilize research and analytical skills to resolve client issues effectively Required Qualifications 1+ years of previous inbound call center experience Financial services industry experience is preferred Able to work in a fast-paced, metric-driven environment Proficient in multitasking and navigating multiple systems simultaneously Availability to work any shift within operational hours (8am-5pm CST)