{"schemaVersion":"jobsearcher.job.v1","id":"797e87b2de2e23edfc5fa9ae","url":"https://jobsearcher.com/jobs/797e87b2de2e23edfc5fa9ae","canonicalUrl":"https://jobsearcher.com/jobs/797e87b2de2e23edfc5fa9ae","title":"MedTech Technical Support Representative","description":"Responsibilities\r\nInstall software patch remotely and verify proper functionality post upgrade.\r\nRespond to, evaluate and prioritize assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies.\r\nProvide quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner.\r\nEffectively document all steps taken to service the request in the appropriate tracking system.\r\nHandle problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues with advanced team members or department management.\r\nObtain and maintain proper vendor credentialing to service all customers in their respective coverage area as needed.\r\nSet scheduled availability within systems so that notification of new work can be received.\r\nRequirements\r\nAssociate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred.\r\nHigh school diploma and 1 year of related experience required.\r\nMust have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems.\r\nMust possess a valid driver's license and reliable method of personal transportation to assigned sites.\r\nAbility to clear hospital vendor credentialing requirements, including proof of vaccination status, required.\r\nStrong communication skills and ability to provide exceptional customer support required.\r\nThis position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs.\r\nJ-18808-Ljbffr","company":"Jobtailor","rawCompany":"jobtailor","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-07T00:51:11.940Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"49-9062.00","title":"Medical Equipment Repairers","slug":"medical-equipment-repairers"}],"industries":[{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"MedTech Technical Support Representative","description":"Responsibilities\r\nInstall software patch remotely and verify proper functionality post upgrade.\r\nRespond to, evaluate and prioritize assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies.\r\nProvide quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner.\r\nEffectively document all steps taken to service the request in the appropriate tracking system.\r\nHandle problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues with advanced team members or department management.\r\nObtain and maintain proper vendor credentialing to service all customers in their respective coverage area as needed.\r\nSet scheduled availability within systems so that notification of new work can be received.\r\nRequirements\r\nAssociate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred.\r\nHigh school diploma and 1 year of related experience required.\r\nMust have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems.\r\nMust possess a valid driver's license and reliable method of personal transportation to assigned sites.\r\nAbility to clear hospital vendor credentialing requirements, including proof of vaccination status, required.\r\nStrong communication skills and ability to provide exceptional customer support required.\r\nThis position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs.\r\nJ-18808-Ljbffr","datePosted":"2026-08-07T00:51:11.940Z","dateModified":"2026-08-07T00:51:11.940Z","hiringOrganization":{"@type":"Organization","name":"Jobtailor","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"797e87b2de2e23edfc5fa9ae"},"url":"https://jobsearcher.com/jobs/797e87b2de2e23edfc5fa9ae"}}