{"schemaVersion":"jobsearcher.job.v1","id":"794caedbf1c85c09d58ebcab","url":"https://jobsearcher.com/jobs/794caedbf1c85c09d58ebcab","canonicalUrl":"https://jobsearcher.com/jobs/794caedbf1c85c09d58ebcab","title":"Manager, Technical Implementation","description":"The Manager of Technical Implementation oversees a software engineering team providing leadership to technical design and delivery for cloud-based software applications and building flexible services-based architecture. This position will be responsible for successfully leading end-to-end technical implementation for new clients, overseeing onboarding, system configuration, and delivery of custom enhancements to meet business and operational requirements. The Manager of Technical Implementation will lead a team in providing administration, application development, application support, and technical support by using best practice programming techniques to configure robust solutions for NorthWinds customers utilizing one, several or many tools and product platforms. In general, technical leaders at NorthWinds must build strong teams and strong team members through coaching and building skills, knowledge, and best practices. Managers are expected to build a positive, collaborative environment in their teams, across teams at NorthWinds, and with diverse client teams.\nIn this role, you would:\nLead as primary bridge between clients, business stockholders, and engineering teams to ensure successful, on-time implementation.\nLead technical discussions with business and technical decision makers, including assisting and reviewing detailed technical specifications, implementation roadmaps, deployment, and third-party integrations.\nLead out with estimations, resource allocation, and mentoring.\nEvaluate, manage, and update team procedures and standards.\nEnsure that solutions can be supported by tier 1 and tier 2 teams via documentation, runbooks, logging, monitoring, and tooling.\nCreate and maintain a culture and practice of fast, frequent feedback from stakeholders to ensure product fit\nCreate and maintain a culture and practice quality and testing at all levels, with a focus on automation, defect prevention, and long-term stability.\nPartner with product engineering and system reliability teams to define product stability and roadmap.\nDevelop and maintain implementation documentation, runbooks, and client-facing technical artifacts.\nUse AI tools to enhance existing process, documentation and support culture of AI tool adoption.\nAccountable for people management across this team (career conversations, performance management, compensation management, roles & responsibilities, staffing levels, talent development/training, succession planning).\nChampioning a culture of automation, observability, resilience, and continuous improvement.\nLead by developing team goals and objectives in support of NorthWinds Technology Solutions’ mission.\nRecommends department budget, analyses and contributes to successful results.\nEnsure that systems are designed and built with appropriate levels of protection for business continuity, security, and data privacy\nProvide regular status updates to internal leadership and external stakeholders, ensuring transparency and accountability\nAccountable for people management (recruiting, coaching & professional development, performance management, compensation management, roles & responsibilities, staffing levels, and knowledge transfer & sharing)\nSet and adjust department, goals and objectives in support of NorthWinds Technology Solutions’ mission and vision\nAccountable for cooperative & efficient work between groups in alignment with NorthWinds Technology Solutions values\nWhy NorthWinds\nWe’re not just building software — we’re building a place where employees can learn, grow, and make a meaningful impact.\nWhat we offer:\nFull-time remote work with flexibility and trust\nCompetitive base salary and annual bonus program\nGenerous PTO, floating holidays, and volunteer time off\n401(k) with 100% employer match for the first 6% (pre-tax or Roth)\nComprehensive health benefits and disability coverage\nProfit sharing with discretionary contributions\nHSA, FSA, and dependent care accounts\nA culture built on collaboration, learning, and balance\nIf you’re a technically grounded leader who thrives on building high-performing teams and delivering meaningful solutions, we invite you to join us at NorthWinds Technology. This is more than an implementation role—it’s an opportunity to shape how we deliver value to our clients while cultivating a culture of accountability, innovation, and continuous improvement. Bring your passion for engineering excellence and people leadership, and help us build what’s next.\n\nExperience\nRequired\n5 year(s): Experience in one or more object-oriented language like Java or .Net building SOAP or REST-based services\nPreferred\n3 year(s): Experience working with integrated 3rd party solutions and building software running on cloud services like AWS or Azure\n3 year(s): Experience managing an engineering team or acting as a highly influence technical lead preferred\n3 year(s): Experience in one or more database technologies like SQL Server, MySQL, DB2, Oracle and understanding of business intelligence, data modeling, data warehousing and design, and related data needs\nEducation\nPreferred\nAssociates or better in Computer Science or related field\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","company":"Northwinds Technology Solutions","rawCompany":"northwinds technology solutions","city":"Roanoke","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T17:32:38.844Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager, Technical Implementation","description":"The Manager of Technical Implementation oversees a software engineering team providing leadership to technical design and delivery for cloud-based software applications and building flexible services-based architecture. This position will be responsible for successfully leading end-to-end technical implementation for new clients, overseeing onboarding, system configuration, and delivery of custom enhancements to meet business and operational requirements. The Manager of Technical Implementation will lead a team in providing administration, application development, application support, and technical support by using best practice programming techniques to configure robust solutions for NorthWinds customers utilizing one, several or many tools and product platforms. In general, technical leaders at NorthWinds must build strong teams and strong team members through coaching and building skills, knowledge, and best practices. Managers are expected to build a positive, collaborative environment in their teams, across teams at NorthWinds, and with diverse client teams.\nIn this role, you would:\nLead as primary bridge between clients, business stockholders, and engineering teams to ensure successful, on-time implementation.\nLead technical discussions with business and technical decision makers, including assisting and reviewing detailed technical specifications, implementation roadmaps, deployment, and third-party integrations.\nLead out with estimations, resource allocation, and mentoring.\nEvaluate, manage, and update team procedures and standards.\nEnsure that solutions can be supported by tier 1 and tier 2 teams via documentation, runbooks, logging, monitoring, and tooling.\nCreate and maintain a culture and practice of fast, frequent feedback from stakeholders to ensure product fit\nCreate and maintain a culture and practice quality and testing at all levels, with a focus on automation, defect prevention, and long-term stability.\nPartner with product engineering and system reliability teams to define product stability and roadmap.\nDevelop and maintain implementation documentation, runbooks, and client-facing technical artifacts.\nUse AI tools to enhance existing process, documentation and support culture of AI tool adoption.\nAccountable for people management across this team (career conversations, performance management, compensation management, roles & responsibilities, staffing levels, talent development/training, succession planning).\nChampioning a culture of automation, observability, resilience, and continuous improvement.\nLead by developing team goals and objectives in support of NorthWinds Technology Solutions’ mission.\nRecommends department budget, analyses and contributes to successful results.\nEnsure that systems are designed and built with appropriate levels of protection for business continuity, security, and data privacy\nProvide regular status updates to internal leadership and external stakeholders, ensuring transparency and accountability\nAccountable for people management (recruiting, coaching & professional development, performance management, compensation management, roles & responsibilities, staffing levels, and knowledge transfer & sharing)\nSet and adjust department, goals and objectives in support of NorthWinds Technology Solutions’ mission and vision\nAccountable for cooperative & efficient work between groups in alignment with NorthWinds Technology Solutions values\nWhy NorthWinds\nWe’re not just building software — we’re building a place where employees can learn, grow, and make a meaningful impact.\nWhat we offer:\nFull-time remote work with flexibility and trust\nCompetitive base salary and annual bonus program\nGenerous PTO, floating holidays, and volunteer time off\n401(k) with 100% employer match for the first 6% (pre-tax or Roth)\nComprehensive health benefits and disability coverage\nProfit sharing with discretionary contributions\nHSA, FSA, and dependent care accounts\nA culture built on collaboration, learning, and balance\nIf you’re a technically grounded leader who thrives on building high-performing teams and delivering meaningful solutions, we invite you to join us at NorthWinds Technology. This is more than an implementation role—it’s an opportunity to shape how we deliver value to our clients while cultivating a culture of accountability, innovation, and continuous improvement. Bring your passion for engineering excellence and people leadership, and help us build what’s next.\n\nExperience\nRequired\n5 year(s): Experience in one or more object-oriented language like Java or .Net building SOAP or REST-based services\nPreferred\n3 year(s): Experience working with integrated 3rd party solutions and building software running on cloud services like AWS or Azure\n3 year(s): Experience managing an engineering team or acting as a highly influence technical lead preferred\n3 year(s): Experience in one or more database technologies like SQL Server, MySQL, DB2, Oracle and understanding of business intelligence, data modeling, data warehousing and design, and related data needs\nEducation\nPreferred\nAssociates or better in Computer Science or related field\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","datePosted":"2026-08-04T17:32:38.844Z","dateModified":"2026-08-04T17:32:38.844Z","hiringOrganization":{"@type":"Organization","name":"Northwinds Technology Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Roanoke","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"794caedbf1c85c09d58ebcab"},"url":"https://jobsearcher.com/jobs/794caedbf1c85c09d58ebcab"}}