{"schemaVersion":"jobsearcher.job.v1","id":"791e9e4f1bdb1cabd7106fbc","url":"https://jobsearcher.com/jobs/791e9e4f1bdb1cabd7106fbc","canonicalUrl":"https://jobsearcher.com/jobs/791e9e4f1bdb1cabd7106fbc","title":"Program Director","description":"JOB SUMMARY\nThe Program Director is responsible for the management of services and leadership for a specific program using Optimae LifeServices’ mission and core values as a guide, in compliance with applicable laws and regulations. The Program Director fosters teamwork by encouraging cohesion, joint efforts and interdependence. The Program Director provides leadership to staff they supervise who provide services to people as they move to achieve personal goals of their own choice. The position supports individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, learning, working, and social environments.\nDUTIES AND RESPONSIBILITIES\nMANAGEMENT & SUPERVISION\nFollow a budget, meet determined financial goals by prudent fiscal management of expenses and revenues, and monitor billing practices.\nComply with an established system to ensure that services are meeting customer needs and desires in accordance with Optimae LifeServices’ mission and core values.\nFacilitate the process for the timely admission or discharge of customers including the removal of internal barriers to the process.\nImplement personnel policies and procedures in a manner consistent with Optimae LifeServices’ manuals and handbooks.\nEnsure services meet and exceed all regulatory credentialing and accrediting standards.\nSolicit and review quality assurance feedback from customers, staff, and funders including data about customer outcomes.\nMeasure and evaluate staff and program improvements needed and recognize accomplishments.\nCoordinate staff to establish a system and process that creates a valued and motivated workforce that recognizes and utilizes team building principles.\nEstablish and assure a system for training, evaluating, and developing staff.\nCoach and train staff to provide and document individualized, ethical, and appropriate services.\nMonitor management information systems: identify indicators of program quality, fiscal goals, and take appropriate action to correct identified needs.\nDevelop and implement a marketing plan including new referrals for all services.\nImplement a plan for successful community and funder relations.\nEnsure that Optimae LifeServices’ property and equipment are managed in a cost-effective method.\nProvide on-call support by carrying a cell phone or pager when service needs dictate.\nUnderstand and maintain privacy, demonstrate respect, and advocate for rights of our customers.\nAddress emergencies as they arise and use resources for crisis intervention as needed.\nTEAM & INDIVIDUAL SKILLS\nAptitude and willingness to work with mentally ill and developmentally or intellectually disabled individuals.\nShow tolerance for individual differences.\nUse active listening skills.\nGive and receive positive feedback to self and others.\nDemonstrate good role modeling for staff and customers.\nUse proactive communication and ask questions if you don’t understand.\nBe non-authoritarian when providing services and working with peers and collaterals.\nBe active in individual and team problem solving.\nPro-actively use supervisor and other staff as a support and as a resource for information.\nAct in a professional manner (respectful, tactful, and objective) without personal attacks on others.\nTIME MANAGEMENT\nMeet multiple demands simultaneously and efficiently with little to moderate supervision.\nConsistently finish assigned tasks within designated time frames.\nFollow a work schedule that meets customer wants and needs and meets team billable requirements.\nComplete and turn in biweekly time sheets on time.\nAttend mandatory meetings.\nComplete and turn in Expense Forms on time.\nComplete reports and all required paperwork within designated times.\nORIENTATION, TRAINING, AND STAFF DEVELOPMENT\nAttend coaching sessions to develop skills.\nParticipate in annual evaluations and staff development planning.\nComplete orientation and training as required, in a timely manner, based on accredited regulation and/or Iowa Statute.\nEDUCATION & WORK EXPERIENCE\nMust be at least 18 years of age.\nA high school degree or equivalent experience is required.\nA minimum of four years’ experience in the field of human services is required.\nJob Type: Full-time\nBenefits:\nDental insurance\nHealth insurance\nVision insurance\nWork Location: In person","company":"Optimae Lifeservices","rawCompany":"optimae lifeservices","city":"Eldora","state":"IA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:58:58.128Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director","description":"JOB SUMMARY\nThe Program Director is responsible for the management of services and leadership for a specific program using Optimae LifeServices’ mission and core values as a guide, in compliance with applicable laws and regulations. The Program Director fosters teamwork by encouraging cohesion, joint efforts and interdependence. The Program Director provides leadership to staff they supervise who provide services to people as they move to achieve personal goals of their own choice. The position supports individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, learning, working, and social environments.\nDUTIES AND RESPONSIBILITIES\nMANAGEMENT & SUPERVISION\nFollow a budget, meet determined financial goals by prudent fiscal management of expenses and revenues, and monitor billing practices.\nComply with an established system to ensure that services are meeting customer needs and desires in accordance with Optimae LifeServices’ mission and core values.\nFacilitate the process for the timely admission or discharge of customers including the removal of internal barriers to the process.\nImplement personnel policies and procedures in a manner consistent with Optimae LifeServices’ manuals and handbooks.\nEnsure services meet and exceed all regulatory credentialing and accrediting standards.\nSolicit and review quality assurance feedback from customers, staff, and funders including data about customer outcomes.\nMeasure and evaluate staff and program improvements needed and recognize accomplishments.\nCoordinate staff to establish a system and process that creates a valued and motivated workforce that recognizes and utilizes team building principles.\nEstablish and assure a system for training, evaluating, and developing staff.\nCoach and train staff to provide and document individualized, ethical, and appropriate services.\nMonitor management information systems: identify indicators of program quality, fiscal goals, and take appropriate action to correct identified needs.\nDevelop and implement a marketing plan including new referrals for all services.\nImplement a plan for successful community and funder relations.\nEnsure that Optimae LifeServices’ property and equipment are managed in a cost-effective method.\nProvide on-call support by carrying a cell phone or pager when service needs dictate.\nUnderstand and maintain privacy, demonstrate respect, and advocate for rights of our customers.\nAddress emergencies as they arise and use resources for crisis intervention as needed.\nTEAM & INDIVIDUAL SKILLS\nAptitude and willingness to work with mentally ill and developmentally or intellectually disabled individuals.\nShow tolerance for individual differences.\nUse active listening skills.\nGive and receive positive feedback to self and others.\nDemonstrate good role modeling for staff and customers.\nUse proactive communication and ask questions if you don’t understand.\nBe non-authoritarian when providing services and working with peers and collaterals.\nBe active in individual and team problem solving.\nPro-actively use supervisor and other staff as a support and as a resource for information.\nAct in a professional manner (respectful, tactful, and objective) without personal attacks on others.\nTIME MANAGEMENT\nMeet multiple demands simultaneously and efficiently with little to moderate supervision.\nConsistently finish assigned tasks within designated time frames.\nFollow a work schedule that meets customer wants and needs and meets team billable requirements.\nComplete and turn in biweekly time sheets on time.\nAttend mandatory meetings.\nComplete and turn in Expense Forms on time.\nComplete reports and all required paperwork within designated times.\nORIENTATION, TRAINING, AND STAFF DEVELOPMENT\nAttend coaching sessions to develop skills.\nParticipate in annual evaluations and staff development planning.\nComplete orientation and training as required, in a timely manner, based on accredited regulation and/or Iowa Statute.\nEDUCATION & WORK EXPERIENCE\nMust be at least 18 years of age.\nA high school degree or equivalent experience is required.\nA minimum of four years’ experience in the field of human services is required.\nJob Type: Full-time\nBenefits:\nDental insurance\nHealth insurance\nVision insurance\nWork Location: In person","datePosted":"2026-04-14T10:58:58.128Z","dateModified":"2026-04-14T10:58:58.128Z","hiringOrganization":{"@type":"Organization","name":"Optimae Lifeservices","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eldora","addressRegion":"IA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"791e9e4f1bdb1cabd7106fbc"},"url":"https://jobsearcher.com/jobs/791e9e4f1bdb1cabd7106fbc"}}