{"schemaVersion":"jobsearcher.job.v1","id":"78fef357bbb77880b4fc56fe","url":"https://jobsearcher.com/jobs/78fef357bbb77880b4fc56fe","canonicalUrl":"https://jobsearcher.com/jobs/78fef357bbb77880b4fc56fe","title":"QA & Support Engineer","description":"QA & Support Engineer\nFull Time, Remote (East Coast)\nPrepMD is the premier cardiac healthcare solutions company, providing training, staffing, remote servicing, and software solutions to device clinics across the United States. Our OMNI software suite is at the forefront of cardiac clinic management, and we are seeking a QA & Support Engineer to support the delivery and availability of excellent software.\nAs a contributor to PrepMD's OMNI software team, you will be responsible for collaborating with engineering, clinical, and management stakeholders to identify, investigate, and address software-related issues.\nResponsibilities\nPromote quality within PrepMD's technology solutions.\nServe as the first point of contact for technical issues, investigating and troubleshootingproblems, and escalating complex issues to the engineering team when necessary.\nProactively monitor application performance, logs, and metrics to identify issues before they affect users.\nExperience in replicating and investigating software issues to identify root causes.\nBasic troubleshooting of cloud infrastructure issues (e.g., investigating cloud services ormonitoring resource utilization).\nMaintain and expand automated end-to-end tests\nManage, classify, and respond to technical support tickets.\nPrepare and present quarterly assessment reports to PrepMD's technical leadership.\nQualifications\nUniversity degree relating to computer science or information technology\n2+ years of experience in QA and support\nExceptional attention to detail\nKnowledge of agile testing methodologies and techniques\nStrong understanding of relational database concepts\nExperience using SQL to query data\nExcellent written and verbal communication skills\nPassion for quality, performance, and reliability\nExperience working in regulated healthcare environments, with a strong understanding of data security and compliance requirements (e.g., HIPAA, SOC 2)\nAdditional Skills\nExperience with Microsoft SQL Server\nExperience with DataDog\nExperience developing end-to-end tests using Cypress\nExperience working with HL7 files\nExperience with Java, Python, or Ruby\nJob Type: Full-time\nPay: $50,000.00 - $60,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nHealth savings account\nPaid time off\nVision insurance\nCompensation Package:\nBonus opportunities\nYearly pay\nSchedule:\nMonday to Friday\nEducation:\nBachelor's (Required)\nExperience:\nTechnology: 2 years (Required)\nLanguage:\nEnglish (Required)\nWork Location: Remote","company":"Prepmd","rawCompany":"prepmd","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:16:24.020Z","occupations":[{"code":"15-1253.00","title":"Software Quality Assurance Analysts and Testers","slug":"software-quality-assurance-analysts-and-testers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"17-2112.02","title":"Validation Engineers","slug":"validation-engineers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"QA & Support Engineer","description":"QA & Support Engineer\nFull Time, Remote (East Coast)\nPrepMD is the premier cardiac healthcare solutions company, providing training, staffing, remote servicing, and software solutions to device clinics across the United States. Our OMNI software suite is at the forefront of cardiac clinic management, and we are seeking a QA & Support Engineer to support the delivery and availability of excellent software.\nAs a contributor to PrepMD's OMNI software team, you will be responsible for collaborating with engineering, clinical, and management stakeholders to identify, investigate, and address software-related issues.\nResponsibilities\nPromote quality within PrepMD's technology solutions.\nServe as the first point of contact for technical issues, investigating and troubleshootingproblems, and escalating complex issues to the engineering team when necessary.\nProactively monitor application performance, logs, and metrics to identify issues before they affect users.\nExperience in replicating and investigating software issues to identify root causes.\nBasic troubleshooting of cloud infrastructure issues (e.g., investigating cloud services ormonitoring resource utilization).\nMaintain and expand automated end-to-end tests\nManage, classify, and respond to technical support tickets.\nPrepare and present quarterly assessment reports to PrepMD's technical leadership.\nQualifications\nUniversity degree relating to computer science or information technology\n2+ years of experience in QA and support\nExceptional attention to detail\nKnowledge of agile testing methodologies and techniques\nStrong understanding of relational database concepts\nExperience using SQL to query data\nExcellent written and verbal communication skills\nPassion for quality, performance, and reliability\nExperience working in regulated healthcare environments, with a strong understanding of data security and compliance requirements (e.g., HIPAA, SOC 2)\nAdditional Skills\nExperience with Microsoft SQL Server\nExperience with DataDog\nExperience developing end-to-end tests using Cypress\nExperience working with HL7 files\nExperience with Java, Python, or Ruby\nJob Type: Full-time\nPay: $50,000.00 - $60,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nHealth savings account\nPaid time off\nVision insurance\nCompensation Package:\nBonus opportunities\nYearly pay\nSchedule:\nMonday to Friday\nEducation:\nBachelor's (Required)\nExperience:\nTechnology: 2 years (Required)\nLanguage:\nEnglish (Required)\nWork Location: Remote","datePosted":"2026-04-12T21:16:24.020Z","dateModified":"2026-04-12T21:16:24.020Z","hiringOrganization":{"@type":"Organization","name":"Prepmd","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"78fef357bbb77880b4fc56fe"},"url":"https://jobsearcher.com/jobs/78fef357bbb77880b4fc56fe"}}