{"schemaVersion":"jobsearcher.job.v1","id":"78efb70be93da9fbbd08acaf","url":"https://jobsearcher.com/jobs/78efb70be93da9fbbd08acaf","canonicalUrl":"https://jobsearcher.com/jobs/78efb70be93da9fbbd08acaf","title":"Engineering Manager, Platform Services","description":"We are entering a new era powered by generative and agentic AI systems, and we're seeking an Engineering Manager, Platform Services to lead that transformation. This role owns the engineering team responsible for our marketing intelligence platform and activation services, the connective tissue that powers the way brands plan, execute, and measure campaigns across the digital ecosystem.You'll lead a team of software engineers building the platform that connects our AI-powered consumer intelligence to the broader martech/adtech ecosystem. This isn't about maintaining the status quo, but rather transforming our SaaS platform into an AI-native environment where agentic systems become core to how marketers work. You'll assess our current stack, form strong technical opinions, and drive bold moves to modernize architecture while delivering measurable business value.Key ResponsibilitiesTechnical Leadership (40%)Lead the transformation of our platform into an AI-native environment with agentic systems (AI that plans and executes multi-step marketing workflows)Assess current architecture, identify technical debt, and drive modernization with measurable outcomes (target: 30%+ improvement in platform performance or cost efficiency)Own platform reliability, scalability, and integrations across the martech/adtech ecosystem (DSPs, CDPs, etc.)Maintain hands-on involvement in critical architecture decisions; able to provide technical direction when leads are unavailableSet engineering standards that balance quality with velocity—clean code, smart automation, lightweight processChampion AI tooling (GitHub Copilot, Claude, agent frameworks) throughout the development lifecyclePeople Leadership (40%)Lead, mentor, and retain a high-performing team of software engineers across platform and integration servicesConduct regular 1:1s, career planning, and performance reviews with clear, constructive feedbackCreate growth paths and development opportunities; track record of promoting engineers and maintaining low attritionFoster a culture of ownership, collaboration, and technical excellenceManage hiring, onboarding, and team composition to build the capabilities we needRemove roadblocks and protect the team from unnecessary distractionsDrive adoption of modern practices and AI tooling—address skepticism with empathy and evidenceDelivery & Strategy (20%)Partner with Product to shape roadmap, estimate accurately, and deliver with predictabilityLead incident response from detection to resolution, including communications and blameless post-mortemsAlign engineering strategy with business goals and product prioritiesMonitor team health, velocity, and delivery risks—address proactivelyQualifications & Experience RequirementsTechnical Experience7+ years building production software with hands-on experience as a senior engineer before moving to management5+ years leading engineering teams of 10+ people with proven track record of developing talentDeep experience building or scaling multi-tenant SaaS platforms in AWSStrong backend expertise (Java/Spring Boot, or similar modern frameworks) with production experience at scale (millions of daily transactions, sub-second latency requirements)Experience with modern frontend technologies and API designTrack record of measurable platform improvements (e.g., \"reduced infrastructure costs by 40%,\" \"improved response times by 75%,\" \"achieved 99.99% uptime\")Familiarity with observability, monitoring, and incident management at scaleLeadership & MindsetGenuinely excited about AI/ML capabilities—LLMs, RAG systems, agent frameworks (LangChain or similar)—eager to separate real value from hypeStrong architectural opinions, but not dogmatic—you adapt based on context and dataClear communicator who translates between technical complexity and business valueComfortable with ambiguity; confident making decisions and iterating quicklyProcess-minded but anti-bureaucracy—you create clarity without creating frictionLow-ego leader who combines strategic thinking with hands-on leadership and a bias toward actionProven ability to give direct, constructive feedback that helps engineers growPreferred QualificationsExperience in adtech, martech, or data-intensive B2B SaaS environmentsBackground integrating with DSPs, CDPs, or similar marketing ecosystem platformsExperience with Java/Spring, LLM agent frameworks, React, and real-time streaming architecturesTrack record building and growing high performing software engineering teamsHistory of driving adoption of AI tooling and modern development practicesExperience in fast-paced, resource-constrained environments where initiative is rewarded","company":"Resonate","rawCompany":"resonate","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-04-22T18:50:31.274Z","occupations":[{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Engineering Manager, Platform Services","description":"We are entering a new era powered by generative and agentic AI systems, and we're seeking an Engineering Manager, Platform Services to lead that transformation. This role owns the engineering team responsible for our marketing intelligence platform and activation services, the connective tissue that powers the way brands plan, execute, and measure campaigns across the digital ecosystem.You'll lead a team of software engineers building the platform that connects our AI-powered consumer intelligence to the broader martech/adtech ecosystem. This isn't about maintaining the status quo, but rather transforming our SaaS platform into an AI-native environment where agentic systems become core to how marketers work. You'll assess our current stack, form strong technical opinions, and drive bold moves to modernize architecture while delivering measurable business value.Key ResponsibilitiesTechnical Leadership (40%)Lead the transformation of our platform into an AI-native environment with agentic systems (AI that plans and executes multi-step marketing workflows)Assess current architecture, identify technical debt, and drive modernization with measurable outcomes (target: 30%+ improvement in platform performance or cost efficiency)Own platform reliability, scalability, and integrations across the martech/adtech ecosystem (DSPs, CDPs, etc.)Maintain hands-on involvement in critical architecture decisions; able to provide technical direction when leads are unavailableSet engineering standards that balance quality with velocity—clean code, smart automation, lightweight processChampion AI tooling (GitHub Copilot, Claude, agent frameworks) throughout the development lifecyclePeople Leadership (40%)Lead, mentor, and retain a high-performing team of software engineers across platform and integration servicesConduct regular 1:1s, career planning, and performance reviews with clear, constructive feedbackCreate growth paths and development opportunities; track record of promoting engineers and maintaining low attritionFoster a culture of ownership, collaboration, and technical excellenceManage hiring, onboarding, and team composition to build the capabilities we needRemove roadblocks and protect the team from unnecessary distractionsDrive adoption of modern practices and AI tooling—address skepticism with empathy and evidenceDelivery & Strategy (20%)Partner with Product to shape roadmap, estimate accurately, and deliver with predictabilityLead incident response from detection to resolution, including communications and blameless post-mortemsAlign engineering strategy with business goals and product prioritiesMonitor team health, velocity, and delivery risks—address proactivelyQualifications & Experience RequirementsTechnical Experience7+ years building production software with hands-on experience as a senior engineer before moving to management5+ years leading engineering teams of 10+ people with proven track record of developing talentDeep experience building or scaling multi-tenant SaaS platforms in AWSStrong backend expertise (Java/Spring Boot, or similar modern frameworks) with production experience at scale (millions of daily transactions, sub-second latency requirements)Experience with modern frontend technologies and API designTrack record of measurable platform improvements (e.g., \"reduced infrastructure costs by 40%,\" \"improved response times by 75%,\" \"achieved 99.99% uptime\")Familiarity with observability, monitoring, and incident management at scaleLeadership & MindsetGenuinely excited about AI/ML capabilities—LLMs, RAG systems, agent frameworks (LangChain or similar)—eager to separate real value from hypeStrong architectural opinions, but not dogmatic—you adapt based on context and dataClear communicator who translates between technical complexity and business valueComfortable with ambiguity; confident making decisions and iterating quicklyProcess-minded but anti-bureaucracy—you create clarity without creating frictionLow-ego leader who combines strategic thinking with hands-on leadership and a bias toward actionProven ability to give direct, constructive feedback that helps engineers growPreferred QualificationsExperience in adtech, martech, or data-intensive B2B SaaS environmentsBackground integrating with DSPs, CDPs, or similar marketing ecosystem platformsExperience with Java/Spring, LLM agent frameworks, React, and real-time streaming architecturesTrack record building and growing high performing software engineering teamsHistory of driving adoption of AI tooling and modern development practicesExperience in fast-paced, resource-constrained environments where initiative is rewarded","datePosted":"2026-04-22T18:50:31.274Z","dateModified":"2026-04-22T18:50:31.274Z","hiringOrganization":{"@type":"Organization","name":"Resonate","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"78efb70be93da9fbbd08acaf"},"url":"https://jobsearcher.com/jobs/78efb70be93da9fbbd08acaf"}}