{"schemaVersion":"jobsearcher.job.v1","id":"78c4b16469e995c172ed0cd9","url":"https://jobsearcher.com/jobs/78c4b16469e995c172ed0cd9","canonicalUrl":"https://jobsearcher.com/jobs/78c4b16469e995c172ed0cd9","title":"Software Installation & Support Technician","description":"Company Description Auto Master Systems Inc. provides specialized software solutions for Buy Here Pay Here automotive dealerships, helping clients manage their operations efficiently and accurately. The company focuses on tools that support inventory management, customer accounts, and payment processing. By delivering reliable and user-friendly systems, Auto Master Systems Inc. enables dealerships to streamline workflows and improve decision-making. Team members work closely with customers to ensure the software meets real-world business needs and supports long-term success.\r\nPosition Summary Auto Master Systems is seeking a motivated and self-reliant Software Installation Technician to join our growing team. This position is responsible for software installation, customer training, technical support, troubleshooting, and implementation of our dealership management solutions, including AMS2000 and Dealerflow360.\r\nThe ideal candidate is a problem-solver who can work independently, communicate effectively with customers, and manage multiple projects with minimal supervision.\r\nResponsibilities Install, configure, and deploy AMS2000 and Dealerflow360 software solutions.\r\nProvide onsite and remote customer training for software applications and business processes.\r\nTroubleshoot and resolve software, database, network, and user-related issues.\r\nDeliver technical support via phone, email, and remote support tools.\r\nAssist customers with software upgrades, conversions, and system implementations.\r\nDocument installation procedures, customer issues, and resolutions.\r\nCollaborate with development, support, and implementation teams to resolve complex issues.\r\nMaintain a high level of customer satisfaction through professional communication and timely issue resolution.\r\nTravel as needed to customer locations for installations, training, and support.\r\nQualifications Strong troubleshooting and problem-solving skills.\r\nAbility to work independently with minimal supervision.\r\nExcellent verbal and written communication skills.\r\nExperience providing customer-facing technical support and training.\r\nComfortable working with Windows operating systems and networking fundamentals.\r\nStrong organizational and time-management skills.\r\nAbility to travel as required.\r\nWhat We're Looking For Self-starter with a strong work ethic.\r\nProfessional and customer-focused attitude.\r\nAbility to learn complex software applications quickly.\r\nStrong analytical thinking and attention to detail.\r\nCapable of managing multiple priorities in a fast-paced environment.\r\nWillingness to take ownership of projects from start to finish.\r\nCompensation & Benefits Competitive salary based on experience.\r\nPaid training.\r\nHealth, dental, and vision benefits.\r\nPaid time off.\r\nTravel reimbursement.\r\nCareer growth opportunities within a rapidly growing software company.\r\nHow to Apply Submit your resume and a brief summary of your technical experience, customer support background, and any experience with software implementation, training, or troubleshooting.\r\nAuto Master Systems is an Equal Opportunity Employer.\r\nJ-18808-Ljbffr","company":"Auto Master Systems","rawCompany":"auto master systems","city":"Spring","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:27:48.664Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Installation & Support Technician","description":"Company Description Auto Master Systems Inc. provides specialized software solutions for Buy Here Pay Here automotive dealerships, helping clients manage their operations efficiently and accurately. The company focuses on tools that support inventory management, customer accounts, and payment processing. By delivering reliable and user-friendly systems, Auto Master Systems Inc. enables dealerships to streamline workflows and improve decision-making. Team members work closely with customers to ensure the software meets real-world business needs and supports long-term success.\r\nPosition Summary Auto Master Systems is seeking a motivated and self-reliant Software Installation Technician to join our growing team. This position is responsible for software installation, customer training, technical support, troubleshooting, and implementation of our dealership management solutions, including AMS2000 and Dealerflow360.\r\nThe ideal candidate is a problem-solver who can work independently, communicate effectively with customers, and manage multiple projects with minimal supervision.\r\nResponsibilities Install, configure, and deploy AMS2000 and Dealerflow360 software solutions.\r\nProvide onsite and remote customer training for software applications and business processes.\r\nTroubleshoot and resolve software, database, network, and user-related issues.\r\nDeliver technical support via phone, email, and remote support tools.\r\nAssist customers with software upgrades, conversions, and system implementations.\r\nDocument installation procedures, customer issues, and resolutions.\r\nCollaborate with development, support, and implementation teams to resolve complex issues.\r\nMaintain a high level of customer satisfaction through professional communication and timely issue resolution.\r\nTravel as needed to customer locations for installations, training, and support.\r\nQualifications Strong troubleshooting and problem-solving skills.\r\nAbility to work independently with minimal supervision.\r\nExcellent verbal and written communication skills.\r\nExperience providing customer-facing technical support and training.\r\nComfortable working with Windows operating systems and networking fundamentals.\r\nStrong organizational and time-management skills.\r\nAbility to travel as required.\r\nWhat We're Looking For Self-starter with a strong work ethic.\r\nProfessional and customer-focused attitude.\r\nAbility to learn complex software applications quickly.\r\nStrong analytical thinking and attention to detail.\r\nCapable of managing multiple priorities in a fast-paced environment.\r\nWillingness to take ownership of projects from start to finish.\r\nCompensation & Benefits Competitive salary based on experience.\r\nPaid training.\r\nHealth, dental, and vision benefits.\r\nPaid time off.\r\nTravel reimbursement.\r\nCareer growth opportunities within a rapidly growing software company.\r\nHow to Apply Submit your resume and a brief summary of your technical experience, customer support background, and any experience with software implementation, training, or troubleshooting.\r\nAuto Master Systems is an Equal Opportunity Employer.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:27:48.664Z","dateModified":"2026-07-04T03:27:48.664Z","hiringOrganization":{"@type":"Organization","name":"Auto Master Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Spring","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"78c4b16469e995c172ed0cd9"},"url":"https://jobsearcher.com/jobs/78c4b16469e995c172ed0cd9"}}