Bilingual Intake Specialist / Administrative Assistant
Our small but sophisticated 6-person employment law practice is seeking a Bilingual (English/Spanish) Receptionist/Intake Specialist. The Firm’s offices are located on Michigan Avenue in the Chicago Loop across from Millenium Park. This in-person role is essential to ensuring our Firm runs smoothly by taking calls from potential clients, providing administrative support where needed, maintaining the office, and welcoming visitors. The position is full-time, Monday through Friday. If you are outgoing, friendly, and enjoy interacting with others in a professional office environment, we encourage you to apply and join our team.Key Responsibilities: · Answer phones in a friendly and professional manner (English and Spanish required)· Answer calls from potential clients, gather information, and share with attorneys· Follow up with callers to schedule appointments or relay attorney decisions· Maintain daily pipeline and referral call log· Schedule consultations and meetings for attorneys· Greet visitors and maintain a tidy office environment· Coordinate deliveries, pickups, and ordering of office supplies · Perform other administrative tasks as neededSkills and Qualifications:· Bilingual – proficient communication skills in English and Spanish· Excellent interpersonal, phone etiquette, and email etiquette skills· Proficient in Microsoft Word and Excel· Comfortable with Apple computers· Highly organized, detail-oriented, and able to multitask· Basic office skills (copying, scanning, faxing, filing)· Ability to manage cash transactions and payment plansCompensation and Benefits:• $22–26 per hour, commensurate with experience (40 hours per week)• Group health plan eligibility after two months (for full-time employees)• 401(k) plan