{"schemaVersion":"jobsearcher.job.v1","id":"78104cb05bbdfd4a7954b708","url":"https://jobsearcher.com/jobs/78104cb05bbdfd4a7954b708","canonicalUrl":"https://jobsearcher.com/jobs/78104cb05bbdfd4a7954b708","title":"Operator Success Manager","description":"Operator Success ManagerRemote (United States continental 48) / San Mateo, California, United StatesJetInsight's best-in-class quoting and fleet management software helps aircraft charter operators run and grow safer, more efficient, and more profitable businesses. We work with hundreds of operators across the US and are building the world's largest network of on-demand aircraft.We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor to help new customers implement JetInsight and to achieve ongoing value with the platform.Your responsibilities will include:Onboarding and training charter operatorsDriving adoption and usage of JetInsight's product and managing customer relationshipsCreating business success goals for operators, and proactively tracking metrics and engagement to ensure operators achieve valueIdentify opportunities to drive usage and adoption while working with cross functional teamsYou resonate with the following skills, traits, and experience:2+ years of proven success as a CSM or Account Manager ideally in a technology companyAn attitude that gets things doneA desire to learn and immerse yourself in a new industry to truly understand the customerTrack record of effective onboarding and long-term relationship managementStrong problem solving abilities to quickly understand customer's core issues and find creative solutionsPossess phenomenal communication and presentation skillsAn interest in aviation and/or the travel industry is a plus!","company":"Jetinsight","rawCompany":"jetinsight","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-10-01T13:31:33.449Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"481211","title":"Nonscheduled Chartered Passenger Air Transportation","slug":"nonscheduled-chartered-passenger-air-transportation"},{"code":"481219","title":"Other Nonscheduled Air Transportation","slug":"other-nonscheduled-air-transportation"},{"code":"488190","title":"Other Support Activities for Air Transportation","slug":"other-support-activities-for-air-transportation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operator Success Manager","description":"Operator Success ManagerRemote (United States continental 48) / San Mateo, California, United StatesJetInsight's best-in-class quoting and fleet management software helps aircraft charter operators run and grow safer, more efficient, and more profitable businesses. We work with hundreds of operators across the US and are building the world's largest network of on-demand aircraft.We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor to help new customers implement JetInsight and to achieve ongoing value with the platform.Your responsibilities will include:Onboarding and training charter operatorsDriving adoption and usage of JetInsight's product and managing customer relationshipsCreating business success goals for operators, and proactively tracking metrics and engagement to ensure operators achieve valueIdentify opportunities to drive usage and adoption while working with cross functional teamsYou resonate with the following skills, traits, and experience:2+ years of proven success as a CSM or Account Manager ideally in a technology companyAn attitude that gets things doneA desire to learn and immerse yourself in a new industry to truly understand the customerTrack record of effective onboarding and long-term relationship managementStrong problem solving abilities to quickly understand customer's core issues and find creative solutionsPossess phenomenal communication and presentation skillsAn interest in aviation and/or the travel industry is a plus!","datePosted":"2026-10-01T13:31:33.449Z","dateModified":"2026-10-01T13:31:33.449Z","hiringOrganization":{"@type":"Organization","name":"Jetinsight","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"78104cb05bbdfd4a7954b708"},"url":"https://jobsearcher.com/jobs/78104cb05bbdfd4a7954b708"}}