Medical Office Nurse RN-Alma

SummaryUnder direct supervision of the provider, will be responsible for patient assessment and care, andmaintaining appropriate documentation. This position must have basic knowledge of specialty and/orprimary care and able to assess, plan, implement and evaluate care for patients. This position isresponsible for coordinating care to assure high quality, compassionate patient care is provided. They willmaintain and oversee patients at the office locations and will act as the liaison with other organizations anddepartments. This position may be required to order all medical, pharmacy supplies, and office supplies tomanage patient care.They will assure compliance with all the policies/procedures of MyMichigan Healthand follow Occupational Safety and Health Administration (OSHA) guidelines, Clinical LaboratoryImprovement Amendments (CLIA) regulations, and all appropriate regulatory agencies.They will coordinatewith and train any new employees, students and float staff as required. The clinical person will providepatient education, assist with specialty care modalities, symptom management, be available foremergencies, monitor for compliance and the effects of care management with high risk patients, educateon prescriptions and teach the patient and family the reasons for the medication and side effects,coordinate and ensure continuity of care with other providers. Also, may perform general office duties(keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined inthis job description may vary slightly depending on the practice in which you are assigned. Your immediatesupervisor will be able to clarify your responsibilities for you.Responsibilities(20%)*Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results,processes medication refills, supports, directs and refers patients for consults and/or testing and insurancepre-certification and documentation.(20%)*Provides complete patient assessment within their scope of their licensure. Greets patients and/orfamily, performs routine pre-examination procedures including vital signs, assessing and recordingobjective and subjective data concerning presenting condition. Updates and maintains an accurate patientrecord by performing but not limited to, orders reconciliation, secure messaging (if available) and othertasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills withinthe scope of their certification.(20%)*Coordinates the care team with the care indicated by the provider, and works with the patient andfamilies with the disease process and/or care management.(20%)*Assists provider with examinations and procedures.(20%)*Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after aprocedure. Disposes of contaminated supplies and sterilizes medical instruments.Other Duties And ResponsibilitiesDemonstrates critical thinking for patient management.Provides for the age specific needs of the population served according to standards andpolicies/procedures as evidenced by observation, documentation and peer feedback.Maintains medical supplies to assure consistent supply levels to meet the needs of the patients.Understands necessary computer functions in the office setting: Michigan Automated Prescription System(MAPS), Michigan Care Improvement Registry (MCIR), Practice Management, Electronic Medical Records,Laboratory information system (LIS), Emageon, dictation systems, and any other necessary programs toassist providers and staff.If applicable, maybe required to travel to satellite clinics.Maintains a system for accurately documenting and coding in the medical record as appropriate per policy.Participate in annual review for quality and completeness as necessary.Management of the patient symptoms as directed by the provider.Coordinates and ensure continuity of care with other providers.MyMichigan Health is a technology driven organization and employees need to demonstrate Competencyin Microsoft® Windows. Employees may be required to participate in further learning opportunities offeredby MyMichigan Health.Certifications and LicensuresBLS - Basic Life Support Required Within 1 month of hire or transferRN - Registered Nurse RequiredRequired EducationAssociates DegreeBSN is preferredOther InformationExperience, Training And SkillsWorking knowledge of the organization’s Infor, Electronic Medical Records, and Practice Managementprograms preferred or knowledge of similar software. PC software knowledge must include: Excel andWord.Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting.Excellent interpersonal skills needed to communicate successfully with individuals and interact with peopleat all levels to communicate concepts in a clear and understandable manner.Physical/Mental Requirements And Typical Working ConditionsExposure to stressful situations, including those involving public contact, as well as, trauma, grief anddeath.Able to wear personal protective equipment that includes latex materials or appropriate substitute ifrequired for your position.Is able to move freely about facility with or without an assisted device and must be able to perform thefunctions of the job as outlined in the job description.Overall vision and hearing is necessary with or without assisted device(s).Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes suchas stooping, kneeling or crouching.Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichiganHealth bloodborne pathogen and TB testing as required.Ability to handle multiple tasks, get along with others, work independently, regular and predictableattendance and ability to stay awake.Physical Demand Level:Light.Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs.,frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.