{"schemaVersion":"jobsearcher.job.v1","id":"77f7e841d017e1ce98e1c8fb","url":"https://jobsearcher.com/jobs/77f7e841d017e1ce98e1c8fb","canonicalUrl":"https://jobsearcher.com/jobs/77f7e841d017e1ce98e1c8fb","title":"Customer Experience Representative","description":"Build Relationships. Close Deals. Grow Your Career — No Cold Knocking Required.\nAre you an experienced sales professional who loves helping homeowners while building relationships that last? Do you have experience selling roofing, siding, windows, doors, or other exterior home improvement products? If you're competitive, self-driven, and motivated by hitting real revenue targets, we want to talk to you.\nWe're not just a company — we're a family. The growth of our business, the success of our people, and the happiness of our clients drive everything we do. We lead with positive culture, empowerment, and continuous coaching, not micromanagement, because we believe people do their best work when they're trusted to do it.\nAs a Customer Experience Representative, you'll focus on re-engaging warm leads — including past clients who didn't move forward the first time — and turning them into satisfied, long-term customers. You'll build trust, educate homeowners, and close deals virtually in a fast-paced, supportive environment.\nWhy You'll Want This Role\nWarm leads only — no cold door-knocking, ever\nPerformance-driven income — your effort directly shapes your earnings\nReal career path — clear opportunities to advance, not a dead-end role\nDaily coaching and development — invest in your growth, not just your quota\nEmpowered, not micromanaged — you're trusted to do what you do best\nFamily-first culture — supportive leadership that genuinely wants to see you succeed\nWhat You'll Do\nWork warm leads and re-engage prior clients who previously chose not to move forward\nConduct outbound follow-up calls to educate clients and close deals\nBuild and maintain strong, lasting customer relationships\nAct as a trusted advisor, helping homeowners solve roofing and exterior issues with tailored solutions\nDevelop and execute sales strategies to meet or exceed revenue goals\nMaintain accurate records of all activity in CRM software\nStay current on product knowledge, industry trends, and competitive insights\nYou'll Thrive Here If You're\nA proven closer with a track record of meeting or exceeding sales targets\nExperienced in roofing or exterior home improvement sales (preferred)\nComfortable closing deals virtually in a high-paced, competitive environment\nA natural communicator who builds trust and rapport quickly\nTech-savvy — comfortable with CRM systems, iPads/iPhones, and Microsoft Office (Outlook, Word, Excel, Teams)\nConfident, self-disciplined, and highly motivated\nAnalytical, with a good read on market trends\nTeam-oriented, with a genuine desire to help clients and win together\nCompensation & Benefits\nBase salary plus commission — you'll never be commission-only\nEarn up to 5% commission on completed jobs\nAverage Customer Experience Representatives earn $1,000 per closed deal\nHealth, Dental, and Vision insurance\n401(k) with company match\nPTO after 90 days\nFast-track promotion opportunities\nReady to build relationships, close deals, and grow your career — together? Apply today and let's take the next step with us here at Roofing Pups!\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"Lbcapital","rawCompany":"lbcapital","city":"Wilton","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-15T13:42:52.403Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"238160","title":"Roofing Contractors","slug":"roofing-contractors"},{"code":"238190","title":"Other Foundation, Structure, and Building Exterior Contractors","slug":"other-foundation-structure-and-building-exterior-contractors"},{"code":"423330","title":"Roofing, Siding, and Insulation Material Merchant Wholesalers","slug":"roofing-siding-and-insulation-material-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Experience Representative","description":"Build Relationships. Close Deals. Grow Your Career — No Cold Knocking Required.\nAre you an experienced sales professional who loves helping homeowners while building relationships that last? Do you have experience selling roofing, siding, windows, doors, or other exterior home improvement products? If you're competitive, self-driven, and motivated by hitting real revenue targets, we want to talk to you.\nWe're not just a company — we're a family. The growth of our business, the success of our people, and the happiness of our clients drive everything we do. We lead with positive culture, empowerment, and continuous coaching, not micromanagement, because we believe people do their best work when they're trusted to do it.\nAs a Customer Experience Representative, you'll focus on re-engaging warm leads — including past clients who didn't move forward the first time — and turning them into satisfied, long-term customers. You'll build trust, educate homeowners, and close deals virtually in a fast-paced, supportive environment.\nWhy You'll Want This Role\nWarm leads only — no cold door-knocking, ever\nPerformance-driven income — your effort directly shapes your earnings\nReal career path — clear opportunities to advance, not a dead-end role\nDaily coaching and development — invest in your growth, not just your quota\nEmpowered, not micromanaged — you're trusted to do what you do best\nFamily-first culture — supportive leadership that genuinely wants to see you succeed\nWhat You'll Do\nWork warm leads and re-engage prior clients who previously chose not to move forward\nConduct outbound follow-up calls to educate clients and close deals\nBuild and maintain strong, lasting customer relationships\nAct as a trusted advisor, helping homeowners solve roofing and exterior issues with tailored solutions\nDevelop and execute sales strategies to meet or exceed revenue goals\nMaintain accurate records of all activity in CRM software\nStay current on product knowledge, industry trends, and competitive insights\nYou'll Thrive Here If You're\nA proven closer with a track record of meeting or exceeding sales targets\nExperienced in roofing or exterior home improvement sales (preferred)\nComfortable closing deals virtually in a high-paced, competitive environment\nA natural communicator who builds trust and rapport quickly\nTech-savvy — comfortable with CRM systems, iPads/iPhones, and Microsoft Office (Outlook, Word, Excel, Teams)\nConfident, self-disciplined, and highly motivated\nAnalytical, with a good read on market trends\nTeam-oriented, with a genuine desire to help clients and win together\nCompensation & Benefits\nBase salary plus commission — you'll never be commission-only\nEarn up to 5% commission on completed jobs\nAverage Customer Experience Representatives earn $1,000 per closed deal\nHealth, Dental, and Vision insurance\n401(k) with company match\nPTO after 90 days\nFast-track promotion opportunities\nReady to build relationships, close deals, and grow your career — together? Apply today and let's take the next step with us here at Roofing Pups!\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","datePosted":"2026-08-15T13:42:52.403Z","dateModified":"2026-08-15T13:42:52.403Z","hiringOrganization":{"@type":"Organization","name":"Lbcapital","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Wilton","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"77f7e841d017e1ce98e1c8fb"},"url":"https://jobsearcher.com/jobs/77f7e841d017e1ce98e1c8fb"}}