{"schemaVersion":"jobsearcher.job.v1","id":"77cb2bf6617421b2084a0427","url":"https://jobsearcher.com/jobs/77cb2bf6617421b2084a0427","canonicalUrl":"https://jobsearcher.com/jobs/77cb2bf6617421b2084a0427","title":"Software Engineer - AI/ML","description":"Company Overview\r\nFor more than 50 years, NISC has worked to develop technology solutions for our customers, who we call our \"Members\". Those Members are comprised primarily of 960+ energy (utility) and communication (broadband) organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and value-priced. Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Member's employees to compete effectively in the industry, while excelling in providing customer service to their end customers. NISC exists to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.\r\nPosition Overview\r\nWe are looking for a high-agency, AI-native Software Engineer who loves building real-world AI systems that make a measurable difference.\r\nThis is not a research role. This is not a \"play with models in a lab\" role. This is a builder role.\r\nYou will design, build, ship, and continuously improve production-grade AI applications that are embedded directly into mission-critical software used by utilities and broadband providers across North America. Your work will power customer service interactions, operational workflows, and intelligent automation at scale.\r\nWe are looking for someone who\r\nGets excited about taking AI from idea ? prototype ? production ? scale\r\nLoves experimenting with new models, frameworks, and agentic patterns\r\nHas a \"there's a way\" mindset when solving hard technical problems\r\nBelieves AI should drive tangible business impact, not just technical novelty\r\nThrives in ambiguity and moves fast while maintaining engineering discipline\r\nAt NISC, AI is not a side initiative — it is a core strategic priority. You will help shape how AI transforms the way our Members serve their communities.\r\nIf you've built and deployed AI systems that real users depend on — and you want to do it in an organization that values ownership, innovation, and meaningful impact — we encourage you to apply.\r\nEssential Functions\r\nDesign & Build Production AI Systems: Architect, develop, and deploy AI-powered features and applications using LLMs, RAG pipelines, agentic workflows, and modern ML techniques.\r\nOwn Outcomes, Not Just Code: Take ideas from concept to production. Prototype quickly, validate with users, iterate based on feedback, and optimize for reliability and performance.\r\nLLM & Agent Integration: Integrate foundation models, fine-tuned models, and multi-agent systems into enterprise-grade applications in secure, scalable environments.\r\nData & Retrieval Engineering: Design and optimize data ingestion pipelines, embeddings workflows, and vector database implementations that support high-quality AI responses.\r\nPerformance & Scalability: Deploy AI systems that are resilient, observable, and cost-efficient in production environments.\r\nMission Alignment: Ensure solutions are practical, intuitive, and aligned with the operational realities of cooperatives, utilities, and broadband providers.\r\nContinuous Innovation: Actively explore new AI capabilities and rapidly evaluate how they can improve our products and development practices.\r\nCollaborative Execution: Partner with product, architecture, and engineering teams to embed AI capabilities across our enterprise platform.\r\nFollow all established software development methodologies and procedures.\r\nOther duties as assigned\r\nDesired Experience & Skills\r\n8-10+ years experience in software development, preferably with at least 3+ years in AI/ML software development.\r\nDemonstrated experience shipping AI solutions used by real customers — not just prototypes or academic projects\r\nExperience integrating LLMs into applications (prompt engineering, evaluation, fine-tuning, API orchestration)\r\nExperience designing RAG pipelines, embeddings workflows, and working with vector databases\r\nExperience deploying AI systems in cloud environments (AWS, Azure, GCP)\r\nTechnical Expertise\r\nStrong Python proficiency and familiarity with ML frameworks (PyTorch, TensorFlow, or equivalent)\r\nExperience building scalable APIs and backend services\r\nUnderstanding of agentic architectures, orchestration frameworks, or multi-agent systems\r\nExperience optimizing AI performance, cost, and latency in production\r\nFamiliarity with observability, evaluation frameworks, and model monitoring\r\nMindset & Attributes (Critical for Success):\r\nBuilder mentality — you love shipping\r\nHigh ownership — you see problems and move toward them\r\nCuriosity about emerging AI capabilities and how to apply them pragmatically\r\nBias toward action and experimentation\r\nComfort operating in evolving AI landscapes\r\nAbility to balance speed with engineering discipline\r\nStrong communicator who can translate AI capabilities into business value\r\nBonus Experience\r\nExperience in utilities, broadband, cooperatives, or enterprise SaaS\r\nKnowledge of AI safety, evaluation strategies, or explainability techniques\r\nFull-stack experience or ability to deliver end-to-end AI features\r\nPortfolio, GitHub, or case studies demonstrating deployed AI systems\r\nExperience working with utilities, broadband providers, or cooperatives, preferred.\r\nCommitment to NISC's Statement of Shared Values\r\nNISC's Shared Values & Competencies\r\nIntegrity – We are committed to doing the right thing – always.\r\nRelationships – We are committed to building and preserving lasting relationships.\r\nInnovation – We promote the spirit of creativity and champion new ideas.\r\nTeamwork – We exemplify the cooperative spirit by working together.\r\nEmpowerment – We believe individuals have the power to make a difference.\r\nPersonal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.\r\nWork Schedule\r\nHybrid from one of our office locations\r\nCedar Rapids, IA\r\nLake Saint Louis, MO\r\nMandan, ND\r\nHybrid Schedule: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location.\r\nRequired Days from an Office Location: Tuesday and Wednesday – the third required day will be up to the candidate and their supervisor to choose.\r\nVirtual Office Location: Fully remote candidates will be considered for candidates who have a background in providing AI/ML solutions that work in real-world applications, not just conceptual understanding or research-based projects.\r\nBenefits\r\nMedical, Dental and Vision Insurance.\r\nHealth Savings Account (HSA) with $100 monthly contributions from NISC.\r\nLike to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.\r\nDependent Care Flexible Spending Account (FSA) thru Paylocity.\r\nFully covered life insurance up to x3 annual base salary.\r\nFully covered short-and-long-term disability.\r\n401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.\r\nPTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays.\r\n$2,500 Interest-FREE technology loan program.\r\n$25,000 employee educational assistance program.\r\nVolunteer, Wellness, Family Events and other employee fun supplied by our committees.\r\nEmployee Assistance Program; assisting employees and dependents with virtually any life event\r\nBenevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.\r\nDesired Education\r\nBachelor's Degree in Computer Science, Computer Engineering, or a related field and/or equivalent experience.\r\nMaster's Degree in Artificial Intelligence or Machine Learning, preferred.\r\nMinimum Physical Requirements\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nEmployees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.\r\nDisclaimer\r\nManagement may modify this job description by assigning or reassigning duties and responsibilities at any time.\r\nJ-18808-Ljbffr","company":"Nisc","rawCompany":"nisc","city":"Mitchell","state":"SD","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:10:36.993Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1251.00","title":"Computer Programmers","slug":"computer-programmers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineer - AI/ML","description":"Company Overview\r\nFor more than 50 years, NISC has worked to develop technology solutions for our customers, who we call our \"Members\". Those Members are comprised primarily of 960+ energy (utility) and communication (broadband) organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and value-priced. Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Member's employees to compete effectively in the industry, while excelling in providing customer service to their end customers. NISC exists to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.\r\nPosition Overview\r\nWe are looking for a high-agency, AI-native Software Engineer who loves building real-world AI systems that make a measurable difference.\r\nThis is not a research role. This is not a \"play with models in a lab\" role. This is a builder role.\r\nYou will design, build, ship, and continuously improve production-grade AI applications that are embedded directly into mission-critical software used by utilities and broadband providers across North America. Your work will power customer service interactions, operational workflows, and intelligent automation at scale.\r\nWe are looking for someone who\r\nGets excited about taking AI from idea ? prototype ? production ? scale\r\nLoves experimenting with new models, frameworks, and agentic patterns\r\nHas a \"there's a way\" mindset when solving hard technical problems\r\nBelieves AI should drive tangible business impact, not just technical novelty\r\nThrives in ambiguity and moves fast while maintaining engineering discipline\r\nAt NISC, AI is not a side initiative — it is a core strategic priority. You will help shape how AI transforms the way our Members serve their communities.\r\nIf you've built and deployed AI systems that real users depend on — and you want to do it in an organization that values ownership, innovation, and meaningful impact — we encourage you to apply.\r\nEssential Functions\r\nDesign & Build Production AI Systems: Architect, develop, and deploy AI-powered features and applications using LLMs, RAG pipelines, agentic workflows, and modern ML techniques.\r\nOwn Outcomes, Not Just Code: Take ideas from concept to production. Prototype quickly, validate with users, iterate based on feedback, and optimize for reliability and performance.\r\nLLM & Agent Integration: Integrate foundation models, fine-tuned models, and multi-agent systems into enterprise-grade applications in secure, scalable environments.\r\nData & Retrieval Engineering: Design and optimize data ingestion pipelines, embeddings workflows, and vector database implementations that support high-quality AI responses.\r\nPerformance & Scalability: Deploy AI systems that are resilient, observable, and cost-efficient in production environments.\r\nMission Alignment: Ensure solutions are practical, intuitive, and aligned with the operational realities of cooperatives, utilities, and broadband providers.\r\nContinuous Innovation: Actively explore new AI capabilities and rapidly evaluate how they can improve our products and development practices.\r\nCollaborative Execution: Partner with product, architecture, and engineering teams to embed AI capabilities across our enterprise platform.\r\nFollow all established software development methodologies and procedures.\r\nOther duties as assigned\r\nDesired Experience & Skills\r\n8-10+ years experience in software development, preferably with at least 3+ years in AI/ML software development.\r\nDemonstrated experience shipping AI solutions used by real customers — not just prototypes or academic projects\r\nExperience integrating LLMs into applications (prompt engineering, evaluation, fine-tuning, API orchestration)\r\nExperience designing RAG pipelines, embeddings workflows, and working with vector databases\r\nExperience deploying AI systems in cloud environments (AWS, Azure, GCP)\r\nTechnical Expertise\r\nStrong Python proficiency and familiarity with ML frameworks (PyTorch, TensorFlow, or equivalent)\r\nExperience building scalable APIs and backend services\r\nUnderstanding of agentic architectures, orchestration frameworks, or multi-agent systems\r\nExperience optimizing AI performance, cost, and latency in production\r\nFamiliarity with observability, evaluation frameworks, and model monitoring\r\nMindset & Attributes (Critical for Success):\r\nBuilder mentality — you love shipping\r\nHigh ownership — you see problems and move toward them\r\nCuriosity about emerging AI capabilities and how to apply them pragmatically\r\nBias toward action and experimentation\r\nComfort operating in evolving AI landscapes\r\nAbility to balance speed with engineering discipline\r\nStrong communicator who can translate AI capabilities into business value\r\nBonus Experience\r\nExperience in utilities, broadband, cooperatives, or enterprise SaaS\r\nKnowledge of AI safety, evaluation strategies, or explainability techniques\r\nFull-stack experience or ability to deliver end-to-end AI features\r\nPortfolio, GitHub, or case studies demonstrating deployed AI systems\r\nExperience working with utilities, broadband providers, or cooperatives, preferred.\r\nCommitment to NISC's Statement of Shared Values\r\nNISC's Shared Values & Competencies\r\nIntegrity – We are committed to doing the right thing – always.\r\nRelationships – We are committed to building and preserving lasting relationships.\r\nInnovation – We promote the spirit of creativity and champion new ideas.\r\nTeamwork – We exemplify the cooperative spirit by working together.\r\nEmpowerment – We believe individuals have the power to make a difference.\r\nPersonal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.\r\nWork Schedule\r\nHybrid from one of our office locations\r\nCedar Rapids, IA\r\nLake Saint Louis, MO\r\nMandan, ND\r\nHybrid Schedule: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location.\r\nRequired Days from an Office Location: Tuesday and Wednesday – the third required day will be up to the candidate and their supervisor to choose.\r\nVirtual Office Location: Fully remote candidates will be considered for candidates who have a background in providing AI/ML solutions that work in real-world applications, not just conceptual understanding or research-based projects.\r\nBenefits\r\nMedical, Dental and Vision Insurance.\r\nHealth Savings Account (HSA) with $100 monthly contributions from NISC.\r\nLike to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.\r\nDependent Care Flexible Spending Account (FSA) thru Paylocity.\r\nFully covered life insurance up to x3 annual base salary.\r\nFully covered short-and-long-term disability.\r\n401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.\r\nPTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays.\r\n$2,500 Interest-FREE technology loan program.\r\n$25,000 employee educational assistance program.\r\nVolunteer, Wellness, Family Events and other employee fun supplied by our committees.\r\nEmployee Assistance Program; assisting employees and dependents with virtually any life event\r\nBenevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.\r\nDesired Education\r\nBachelor's Degree in Computer Science, Computer Engineering, or a related field and/or equivalent experience.\r\nMaster's Degree in Artificial Intelligence or Machine Learning, preferred.\r\nMinimum Physical Requirements\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nEmployees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.\r\nDisclaimer\r\nManagement may modify this job description by assigning or reassigning duties and responsibilities at any time.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T09:10:36.993Z","dateModified":"2026-04-09T09:10:36.993Z","hiringOrganization":{"@type":"Organization","name":"Nisc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mitchell","addressRegion":"SD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"77cb2bf6617421b2084a0427"},"url":"https://jobsearcher.com/jobs/77cb2bf6617421b2084a0427"}}