Customer Service Representative

Customer Service Representative Precision Door Service Precision Door Service is hiring a full-time Customer Service Representative to be the primary point of contact for our customers. This role focuses on answering incoming calls, scheduling service appointments, and providing a positive, professional customer experience. What You’ll Do: Answer incoming phone calls and assist customers professionally Schedule, reschedule, and adjust service appointments Gather and enter customer information accurately Communicate with technicians and office staff throughout the day Handle customer questions and basic issue resolution Update and maintain information in company systems Support daily office operations as needed What We’re Looking For: Customer service or office experience required Strong phone and communication skills Basic working knowledge of Microsoft Excel, Word and other basic office programs. Comfortable working on a computer throughout the day Experience with scheduling or dispatching preferred ServiceTitan experience is highly favorable Organized, reliable, and able to multitask in a fast-paced environment Professional, friendly, and customer-focused attitude Position Details: Full-time, in-office position Daytime business hours Highly competitive pay