{"schemaVersion":"jobsearcher.job.v1","id":"77b4e83990fbacbee3a316cb","url":"https://jobsearcher.com/jobs/77b4e83990fbacbee3a316cb","canonicalUrl":"https://jobsearcher.com/jobs/77b4e83990fbacbee3a316cb","title":"Assistant Program Coordinator","description":"POSITION SUMMARY:\nThe Assistant Program Coordinator is responsible for ensuring the overall operations of a Day Program are being\ndelivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission.\nThe role of the Assistant Program Coordinator is to oversee and manage the operations of a Day Program to support\nindividuals/program participants with an intellectual disability/mental health reach their goals, valued outcomes, develop\nskills and provide support as required with day services by operating a Group Day Support Program. The position is\nresponsible for maintaining a safe, supportive, and therapeutic environment which fosters growth and rehabilitation and\nfacilitates the development of independent and self-help skills of the individual. The Assistant Program Coordinator is\nresponsible for training, planning, supervising, and coordinating the services and interaction of the staff, support staff and\nmanagerial staff as well as ensuring compliance with state and federal regulations.\nThis position is responsible for maintenance and revision of developed systems within the Developmental Disabilities\n(DD) program including quality assurance systems, training systems, and billing systems. Responsible for keeping these\nsystems organized, efficient and for ensuring that staff is using these systems appropriately. The Assistant Program\nCoordinator also imparts and supervises staff within the Day Habilitation program.\nThe Assistant Program Coordinator works as a support to the Program Coordinator in operating the program in\ncompliance according to agency policy and state regulations, along with the supervision of the assigned workforce and\ntheir performance. The Assistant Program Coordinator acts as the Program Coordinator in the absence of the Program\nCoordinator.\nREQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:\nEmployee must possess the ability to interact with individual and staff professionally and ethically, understand and\nimplement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a\npassion for and desire to work with people with intellectual disabilities and other physical or mental disabilities.\nKnowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions.\nKnowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write\nprogress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic\nequipment. Ability to interact with individuals, community members and other treatment team members. Ability to read\nand comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to\nlearn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team\nplayer. Ability to observe, record and report participant’s behavior, attitude and physical condition. Ability to be on call\nand work extended day to day hours. Ability to prioritize conflicting deadlines. Ability to observe, record, and report\n\nparticipant’s behavior, attitude, and physical conditions. Ability to obtain SCIP, First Aid/CPR certification and\nMedication Administration Training. Attention to detail and structured way of approaching tasks (well organized) to plan\nahead and result oriented (proactive).\nESSENTIAL RESPONSIBILITIES:\n1. Supervise and manage the day-to-day operations of Day Program and responsible for managing, planning,\nsupervising, and coordinating the work of Site Supervisors. Effectively communicate and support the organization’s\nmission, vision, and values.\n2. Responsible for monitoring and ensuring that daily documentation for individuals’ programming is complete and\naccurate.\n3. Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member\nperformance.\n4. Prepares and submits all required reports, incident reports, corrective action, statistics, and quality assurance functions\nto verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance\nand HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the\nfacility.\n5. Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors\nand reviews all general events and incidents and develops systems to ensure the health and safety of individuals.\nIdentifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation\nprepared by the Client Coordinators on a regular basis to ensure compliance.\n6. Primary contact for Support Coordinators regarding programming questions, tour, and trial referrals for admission\ninformation and for families and individuals along with making a recommendation of the appropriate program,\ncommunication dispositions of potential of intakes.\n7. Communicate regularly with Support Coordinators, family members and community partners as necessary and\ndirected and oversee the development and implementation of Person-Centered Plans, timely completion of Person-\nCentered Reviews,\n8. Ensure and track staff Program Specific Training for staff compliance and that staff are adequately trained to\nimplement individual full care plan. Supervise the maintenance of assigned staff records regarding PPD’s and training\ncertification. Train new hires and provide an orientation, to ensure that the staff is clear about their responsibilities.\n9. Responsible for physical plant of the facility, which include daily morning walk-throughs of the facility, including but\nnot limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers,\nscreens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items. Follow Maintenance\nRequest Procedures and follow up to secure maintenance and repair services, as needed, as well as ensures that\nfurnishings are appropriate, sufficient, and in good condition.\n10. Manage and arrange admissions and/or discharges and will work closely with intake, program staff, family members,\nand agency representatives in effectively coordinating these processes.\n11. Ensure that staff are assigned to task, groups, and activities according to the operational procedures.\n12. Ensure that program vehicles are maintained and monitor staff to ensure they are following driving procedures\nincluding completing the travel log.\n13. Conduct Arrival and Departure Observation to ensure adequate supervision and that all safeguards and plans are\nfollowed and follow the Program Structured Scheduled procedures and ensure the Day Habilitation program is\nadequately staffed, based on regulatory ratios; as well as implements and oversee Route Schedules to ensure safety\nand organization.\n14. Observes programming and mealtimes to ensure that individuals safeguards are followed, and the individuals are safe\nat all times according to their protective oversight plans and other plans.\n15. Review all food requisitions and maintain inventory. Ensure all food noted on the menu is available for the individual\nin accordance with diet restrictions or prescribed diet according to their documented safeguards.\n16. Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to\nhandle sensitive issues with families, staff and outside agencies.\n\n17. Monitors and ensures that activities, both inside and outside of the Day Support, comply with State and Federal\nregulations and Agency and Program specific policies and procedures. Ensure policies and procedures are followed\nwith training and observation.\n18. Directly supervises staff and management support staff in planning and coordinating services designed to: teach\nindividuals life skills necessary to establish and maintain their independence and increase individuals’ participation in\nsocial and community-based activities, increase individuals’ range of socially appropriate behaviors and habits to\nincrease acceptance and integration in the community at large and assist individuals in maintaining health and safety\nskills.\n19. Ensures requests and secure maintenance and repair services, as needed, as well as ensures that furnishings are\nappropriate, sufficient, and in good condition.\n20. Evaluates the performance of Group Leaders and Direct Support Professionals, provides training and foster team\nbuilding and positive productive work relationships on site and the staff’s performance in addition to the\nunderstanding and implementation of the Direct Support Professional Core Competencies.\n21. Assess, review, and keep records of all individuals to ensure accuracy, compliance, and quality services.\n22. Conduct monthly staff meeting as needed with Management, Support Staff and Direct Support Professionals to ensure\nthat relevant agency information is delivered to necessary staff. Assess and ensure the developmental of team\nproductivity, allocates resources and staff.\n23. Attends and participates in required meetings, staff development and training programs, services meeting and agency\nwide management meeting.\n24. Establish procedure and protocol for the integration of special services in the Day Habilitation program and consult\nand collaborate issues impacting the facility with team supervisors and others.\n25. Schedule fire drills and emergency evacuation drills individuals, monitor their progress regarding safety and maintain\nrecords and ensure completion and proper documentation of drills.\n26. Work collaboratively with IDT team and provide effective communication to ensure adequate continuity of care and\nreview all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up.\n27. Responsible for maintaining and keeping the Stipend Records and Agreements in compliance and ensuring the\nStipend Request procedures are followed in an orderly fashion.\n28. Coordinate with the Client Coordinator and Program Management Staff and maintain all individuals’ day plans and\nupdate each plan as needed and developing goals for the individuals, monitors individuals progress and safety, and\nreview such progress on a daily basis; documents all outcomes and make appropriate recommendations and relays\nrelevant information to the IDT team and departments on a daily basis.\n29. Covers the duties of leadership roles in the event of a vacant position or leave time.\n30. Performs all other duties assigned.\n\nQUALIFICATIONS:\nRequired:\n Associates Degree in the Human Service-related field (or equivalent credits), with six years’ work experience in\nthe OPWDD and serving the intellectually developmentally disabled population and at least three years in a\nsupervisory role, or;\n High School Diploma/GED with ten years’ work experience in the OPWDD and serving the intellectually\ndevelopmentally disabled population and at least five years in a supervisory role, and;\n Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze\nproblems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the\nability to work independently in an organized manner and be an effective part of a team, in a fast-paced\nenvironment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and\ncomplete task and projects with tight deadlines and;\n\n Successful completion of delegated and assigned trainings determined by agency and supervisor which may\ninclude SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid,\nunrestricted NYS Driver’s License in accordance with Agency Standards.\nPreferred:\n Obtain previous noted requirements and;\n Bachelor’s Degree in the Human Service-related field, with five years’ work experience in the OPWDD and\nserving the intellectually developmentally disabled population and at least 2 years in a supervisory role.","company":"Eihab Human Services","rawCompany":"eihab human services","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-10-29T10:33:38.213Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"}],"industries":[{"code":"623210","title":"Residential Intellectual and Developmental Disability Facilities","slug":"residential-intellectual-and-developmental-disability-facilities"},{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"623990","title":"Other Residential Care Facilities","slug":"other-residential-care-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Program Coordinator","description":"POSITION SUMMARY:\nThe Assistant Program Coordinator is responsible for ensuring the overall operations of a Day Program are being\ndelivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission.\nThe role of the Assistant Program Coordinator is to oversee and manage the operations of a Day Program to support\nindividuals/program participants with an intellectual disability/mental health reach their goals, valued outcomes, develop\nskills and provide support as required with day services by operating a Group Day Support Program. The position is\nresponsible for maintaining a safe, supportive, and therapeutic environment which fosters growth and rehabilitation and\nfacilitates the development of independent and self-help skills of the individual. The Assistant Program Coordinator is\nresponsible for training, planning, supervising, and coordinating the services and interaction of the staff, support staff and\nmanagerial staff as well as ensuring compliance with state and federal regulations.\nThis position is responsible for maintenance and revision of developed systems within the Developmental Disabilities\n(DD) program including quality assurance systems, training systems, and billing systems. Responsible for keeping these\nsystems organized, efficient and for ensuring that staff is using these systems appropriately. The Assistant Program\nCoordinator also imparts and supervises staff within the Day Habilitation program.\nThe Assistant Program Coordinator works as a support to the Program Coordinator in operating the program in\ncompliance according to agency policy and state regulations, along with the supervision of the assigned workforce and\ntheir performance. The Assistant Program Coordinator acts as the Program Coordinator in the absence of the Program\nCoordinator.\nREQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:\nEmployee must possess the ability to interact with individual and staff professionally and ethically, understand and\nimplement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a\npassion for and desire to work with people with intellectual disabilities and other physical or mental disabilities.\nKnowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions.\nKnowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write\nprogress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic\nequipment. Ability to interact with individuals, community members and other treatment team members. Ability to read\nand comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to\nlearn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team\nplayer. Ability to observe, record and report participant’s behavior, attitude and physical condition. Ability to be on call\nand work extended day to day hours. Ability to prioritize conflicting deadlines. Ability to observe, record, and report\n\nparticipant’s behavior, attitude, and physical conditions. Ability to obtain SCIP, First Aid/CPR certification and\nMedication Administration Training. Attention to detail and structured way of approaching tasks (well organized) to plan\nahead and result oriented (proactive).\nESSENTIAL RESPONSIBILITIES:\n1. Supervise and manage the day-to-day operations of Day Program and responsible for managing, planning,\nsupervising, and coordinating the work of Site Supervisors. Effectively communicate and support the organization’s\nmission, vision, and values.\n2. Responsible for monitoring and ensuring that daily documentation for individuals’ programming is complete and\naccurate.\n3. Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member\nperformance.\n4. Prepares and submits all required reports, incident reports, corrective action, statistics, and quality assurance functions\nto verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance\nand HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the\nfacility.\n5. Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors\nand reviews all general events and incidents and develops systems to ensure the health and safety of individuals.\nIdentifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation\nprepared by the Client Coordinators on a regular basis to ensure compliance.\n6. Primary contact for Support Coordinators regarding programming questions, tour, and trial referrals for admission\ninformation and for families and individuals along with making a recommendation of the appropriate program,\ncommunication dispositions of potential of intakes.\n7. Communicate regularly with Support Coordinators, family members and community partners as necessary and\ndirected and oversee the development and implementation of Person-Centered Plans, timely completion of Person-\nCentered Reviews,\n8. Ensure and track staff Program Specific Training for staff compliance and that staff are adequately trained to\nimplement individual full care plan. Supervise the maintenance of assigned staff records regarding PPD’s and training\ncertification. Train new hires and provide an orientation, to ensure that the staff is clear about their responsibilities.\n9. Responsible for physical plant of the facility, which include daily morning walk-throughs of the facility, including but\nnot limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers,\nscreens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items. Follow Maintenance\nRequest Procedures and follow up to secure maintenance and repair services, as needed, as well as ensures that\nfurnishings are appropriate, sufficient, and in good condition.\n10. Manage and arrange admissions and/or discharges and will work closely with intake, program staff, family members,\nand agency representatives in effectively coordinating these processes.\n11. Ensure that staff are assigned to task, groups, and activities according to the operational procedures.\n12. Ensure that program vehicles are maintained and monitor staff to ensure they are following driving procedures\nincluding completing the travel log.\n13. Conduct Arrival and Departure Observation to ensure adequate supervision and that all safeguards and plans are\nfollowed and follow the Program Structured Scheduled procedures and ensure the Day Habilitation program is\nadequately staffed, based on regulatory ratios; as well as implements and oversee Route Schedules to ensure safety\nand organization.\n14. Observes programming and mealtimes to ensure that individuals safeguards are followed, and the individuals are safe\nat all times according to their protective oversight plans and other plans.\n15. Review all food requisitions and maintain inventory. Ensure all food noted on the menu is available for the individual\nin accordance with diet restrictions or prescribed diet according to their documented safeguards.\n16. Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to\nhandle sensitive issues with families, staff and outside agencies.\n\n17. Monitors and ensures that activities, both inside and outside of the Day Support, comply with State and Federal\nregulations and Agency and Program specific policies and procedures. Ensure policies and procedures are followed\nwith training and observation.\n18. Directly supervises staff and management support staff in planning and coordinating services designed to: teach\nindividuals life skills necessary to establish and maintain their independence and increase individuals’ participation in\nsocial and community-based activities, increase individuals’ range of socially appropriate behaviors and habits to\nincrease acceptance and integration in the community at large and assist individuals in maintaining health and safety\nskills.\n19. Ensures requests and secure maintenance and repair services, as needed, as well as ensures that furnishings are\nappropriate, sufficient, and in good condition.\n20. Evaluates the performance of Group Leaders and Direct Support Professionals, provides training and foster team\nbuilding and positive productive work relationships on site and the staff’s performance in addition to the\nunderstanding and implementation of the Direct Support Professional Core Competencies.\n21. Assess, review, and keep records of all individuals to ensure accuracy, compliance, and quality services.\n22. Conduct monthly staff meeting as needed with Management, Support Staff and Direct Support Professionals to ensure\nthat relevant agency information is delivered to necessary staff. Assess and ensure the developmental of team\nproductivity, allocates resources and staff.\n23. Attends and participates in required meetings, staff development and training programs, services meeting and agency\nwide management meeting.\n24. Establish procedure and protocol for the integration of special services in the Day Habilitation program and consult\nand collaborate issues impacting the facility with team supervisors and others.\n25. Schedule fire drills and emergency evacuation drills individuals, monitor their progress regarding safety and maintain\nrecords and ensure completion and proper documentation of drills.\n26. Work collaboratively with IDT team and provide effective communication to ensure adequate continuity of care and\nreview all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up.\n27. Responsible for maintaining and keeping the Stipend Records and Agreements in compliance and ensuring the\nStipend Request procedures are followed in an orderly fashion.\n28. Coordinate with the Client Coordinator and Program Management Staff and maintain all individuals’ day plans and\nupdate each plan as needed and developing goals for the individuals, monitors individuals progress and safety, and\nreview such progress on a daily basis; documents all outcomes and make appropriate recommendations and relays\nrelevant information to the IDT team and departments on a daily basis.\n29. Covers the duties of leadership roles in the event of a vacant position or leave time.\n30. Performs all other duties assigned.\n\nQUALIFICATIONS:\nRequired:\n Associates Degree in the Human Service-related field (or equivalent credits), with six years’ work experience in\nthe OPWDD and serving the intellectually developmentally disabled population and at least three years in a\nsupervisory role, or;\n High School Diploma/GED with ten years’ work experience in the OPWDD and serving the intellectually\ndevelopmentally disabled population and at least five years in a supervisory role, and;\n Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze\nproblems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the\nability to work independently in an organized manner and be an effective part of a team, in a fast-paced\nenvironment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and\ncomplete task and projects with tight deadlines and;\n\n Successful completion of delegated and assigned trainings determined by agency and supervisor which may\ninclude SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid,\nunrestricted NYS Driver’s License in accordance with Agency Standards.\nPreferred:\n Obtain previous noted requirements and;\n Bachelor’s Degree in the Human Service-related field, with five years’ work experience in the OPWDD and\nserving the intellectually developmentally disabled population and at least 2 years in a supervisory role.","datePosted":"2026-10-29T10:33:38.213Z","dateModified":"2026-10-29T10:33:38.213Z","hiringOrganization":{"@type":"Organization","name":"Eihab Human Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"77b4e83990fbacbee3a316cb"},"url":"https://jobsearcher.com/jobs/77b4e83990fbacbee3a316cb"}}