Service Advisor

Req ID: 446176 Street Address: 253 Tippy Ditch DriveMarion, IN, 46952 *Job Overview* As a Service Advisor, you will be a key point of contact for customers requiring automotive maintenance or repairs. Your role is crucial in ensuring customer satisfaction and facilitating the smooth operation of the service department. *Duties* - Communicate with customers to understand their vehicle service needs - Transmit accurate information to the service technicians to diagnose and repair vehicles - Provide auto estimating for services and repairs - Coordinate oil changes, vehicle maintenance, and auto body repairs - Handle cash transactions and maintain accurate records - Utilize knowledge of dealership services and products to upsell when appropriate - Assist with automotive service scheduling and follow-up on customer inquiries - Support auto service management in daily operations *Experience* - Previous experience in automotive service or sales is preferred - Knowledge of vehicle maintenance and repair processes - Familiarity with cash handling procedures in a service environment - Strong communication skills and customer service orientation - Ability to work effectively in a fast-paced dealership setting Job Type: Full-time Pay: $18.90 - $26.47 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance Shift: 10 hour shift 8 hour shift Day shift Evening shift Night shift Rotating shift Work Days: Weekends as needed Ability to Relocate: Marion, IN 46952: Relocate before starting work (Required) Work Location: In person