{"schemaVersion":"jobsearcher.job.v1","id":"778ff8d57b0b5ffded00bbeb","url":"https://jobsearcher.com/jobs/778ff8d57b0b5ffded00bbeb","canonicalUrl":"https://jobsearcher.com/jobs/778ff8d57b0b5ffded00bbeb","title":"Forward Deployed Engineer","description":"At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about?\n\nYou'll architect and deliver production-ready conversational AI agents that sit at the core of the business and directly fuel company growth.\nThese are live, scalable agentic AI systems, not experiments or proof-of-concepts, operating across sectors like financial services, healthcare, and commerce.\nYou'll have full ownership of the entire AI agent lifecycle, steering projects from early pilot through launch and ongoing refinement.\nYou'll collaborate directly with decision-makers at the world’s leading enterprises to tackle their highest-priority challenges with agentic AI.\nThe patterns and problems you encounter in the field will feed directly into the evolution of the platform, tools, and product roadmap.\n\nHow will you make an impact?\n\nDevelop agentic systems (agents) for large-scale companies that measurably outperform human operators in areas like retention and churn reduction.\nBuild agents that handle nuanced, integrated customer interactions, across a range of CX transforming use cases.\nDesign reusable agent frameworks adapted to the specific demands of different industries.\nDrive design partnerships around new product directions, including agent architectures, self-service features, and generative development workflows.\nPush the boundaries with emerging voice models and pioneer their integration into enterprise-grade deployments.\nSet the standard for how AI agents are constructed, evaluated, and improved in live production settings.\n\nHave you got what it takes?\n\nHands-on experience building and operating end-to-end production systems at scale.\nWith a natural builder's mentality with high personal agency, you default to finding solutions and shipping them.\nStartup founder or early engineer experience is highly valued, you understand the tradeoffs between speed, quality, and ownership.\n\nProven technical problem-solving ability, particularly in rapidly shifting, loosely defined environments.\nExperience developing or operating AI/LLM-powered systems in production is a major plus.\nWorking knowledge of the current AI agent toolkit: evaluation frameworks, orchestration tooling, RAG pipelines, and prompt engineering.\nFamiliarity with React, TypeScript, and/or Go is an advantage.\n\nAt ease working face-to-face with customers to unpack their problems and deliver practical solutions.\nPrior experience in customer-facing or externally-led technical roles is a plus.\n\nA clear, direct communicator who can be equally persuasive with engineers and executives.\nComfortable operating in ambiguity and making forward progress without waiting for complete clarity.\nAble to balance competing priorities and drive alignment across technical and business teams.\n\nWhat's in it for you?\n\nBuild AI agents that run in production at meaningful scale, not slideware or research exercises.\nWork shoulder-to-shoulder with leaders at globally recognized enterprises and high-growth startups.\nDirectly influence the direction of NiCE's AI agent platform through the real problems you solve.\nOperate with genuine autonomy and end-to-end ownership across the agent lifecycle.\nWork at the cutting edge of AI agent development with access to the latest models, infrastructure, and research.\n\nRequisition ID: 10576\nReporting into: Vice President, NiCE Agentic AI Transformation\nRole Type: Individual Contributor About NiCE \nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. \nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. \nNiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.","company":"Nice","rawCompany":"nice","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-07-01T03:17:33.480Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"17-2199.00","title":"Engineers, All Other","slug":"engineers-all-other"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Forward Deployed Engineer","description":"At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about?\n\nYou'll architect and deliver production-ready conversational AI agents that sit at the core of the business and directly fuel company growth.\nThese are live, scalable agentic AI systems, not experiments or proof-of-concepts, operating across sectors like financial services, healthcare, and commerce.\nYou'll have full ownership of the entire AI agent lifecycle, steering projects from early pilot through launch and ongoing refinement.\nYou'll collaborate directly with decision-makers at the world’s leading enterprises to tackle their highest-priority challenges with agentic AI.\nThe patterns and problems you encounter in the field will feed directly into the evolution of the platform, tools, and product roadmap.\n\nHow will you make an impact?\n\nDevelop agentic systems (agents) for large-scale companies that measurably outperform human operators in areas like retention and churn reduction.\nBuild agents that handle nuanced, integrated customer interactions, across a range of CX transforming use cases.\nDesign reusable agent frameworks adapted to the specific demands of different industries.\nDrive design partnerships around new product directions, including agent architectures, self-service features, and generative development workflows.\nPush the boundaries with emerging voice models and pioneer their integration into enterprise-grade deployments.\nSet the standard for how AI agents are constructed, evaluated, and improved in live production settings.\n\nHave you got what it takes?\n\nHands-on experience building and operating end-to-end production systems at scale.\nWith a natural builder's mentality with high personal agency, you default to finding solutions and shipping them.\nStartup founder or early engineer experience is highly valued, you understand the tradeoffs between speed, quality, and ownership.\n\nProven technical problem-solving ability, particularly in rapidly shifting, loosely defined environments.\nExperience developing or operating AI/LLM-powered systems in production is a major plus.\nWorking knowledge of the current AI agent toolkit: evaluation frameworks, orchestration tooling, RAG pipelines, and prompt engineering.\nFamiliarity with React, TypeScript, and/or Go is an advantage.\n\nAt ease working face-to-face with customers to unpack their problems and deliver practical solutions.\nPrior experience in customer-facing or externally-led technical roles is a plus.\n\nA clear, direct communicator who can be equally persuasive with engineers and executives.\nComfortable operating in ambiguity and making forward progress without waiting for complete clarity.\nAble to balance competing priorities and drive alignment across technical and business teams.\n\nWhat's in it for you?\n\nBuild AI agents that run in production at meaningful scale, not slideware or research exercises.\nWork shoulder-to-shoulder with leaders at globally recognized enterprises and high-growth startups.\nDirectly influence the direction of NiCE's AI agent platform through the real problems you solve.\nOperate with genuine autonomy and end-to-end ownership across the agent lifecycle.\nWork at the cutting edge of AI agent development with access to the latest models, infrastructure, and research.\n\nRequisition ID: 10576\nReporting into: Vice President, NiCE Agentic AI Transformation\nRole Type: Individual Contributor About NiCE \nNICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. \nKnown as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. \nNiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.","datePosted":"2026-07-01T03:17:33.480Z","dateModified":"2026-07-01T03:17:33.480Z","hiringOrganization":{"@type":"Organization","name":"Nice","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"778ff8d57b0b5ffded00bbeb"},"url":"https://jobsearcher.com/jobs/778ff8d57b0b5ffded00bbeb"}}