{"schemaVersion":"jobsearcher.job.v1","id":"772b36e1c4f6782354cc6b49","url":"https://jobsearcher.com/jobs/772b36e1c4f6782354cc6b49","canonicalUrl":"https://jobsearcher.com/jobs/772b36e1c4f6782354cc6b49","title":"Client Services Representative","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\r\nClient Services Representative\r\nFull Time San Antonio, TX, US\r\n30+ days ago Requisition ID: 1001\r\nSalary Range: $16.00 To $16.00 Hourly\r\nJob Summary: Client Service Representatives work in the Client Contact Center and are responsible for answering and logging inbound calls to the firm and transferring those calls to the correct point of contact. Client Service Representatives are also part-time receptionists who work at the front desk as the first point of contact for all Davis Law Firm walk-ins. The front desk receptionist will answer and transfer calls, as well as keep detailed and accurate records of guests or calls received.\r\nReports To: Client Services Manager\r\nDepartment: Client Services Center\r\nDuties/Responsibilities:\r\nAnswers and responds to all inbound communication promptly.\r\nIdentifies callers and transfers calls to appropriate staff.\r\nRecords initial statements from potential new clients and assesses if their case relates to a motor vehicle accident and personal injury.\r\nDocument notes for each call/walk-in into the Case Management Software (Filevine).\r\nFollows up with potential new clients.\r\nConfirms and creates profiles for clients in the Case Management Software (Filevine).\r\nWelcome guests in a warm and friendly manner answer any questions the guest may have or escalated if needed.\r\nUpdate calendars and schedule conference room reservations.\r\nMaintain reception area and all common areas in a clean and tidy manner at all times.\r\nReceive deliveries; document, notify, and distribute mail or packages to appropriate staff.\r\nIdentifies guests or callers, then follows procedures notifying appropriate staff.\r\nRequired Skills/Abilities:\r\nExcellent communication and customer service skills.\r\nExcellent organizational skills and attention to detail.\r\nAbility to follow and retain procedures with a high level of accuracy.\r\nAbility to perform in a fast-paced environment.\r\nAbility to multitask and prioritize tasks.\r\nExhibits professional attitude and appearance.\r\nEducation & Experience:\r\nExperience using office equipment such as computers, phones, and printers.\r\nExperience in a call center and/or reception preferred.\r\nExperience in the legal field or related field preferred.\r\nPhysical Requirements\r\nSedentary work with prolonged periods of sitting/standing at a desk working on a computer.\r\nJ-18808-Ljbffr","company":"Evolving Solution Services","rawCompany":"evolving solution services","city":"San Antonio","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-16T02:08:56.011Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"541110","title":"Offices of Lawyers","slug":"offices-of-lawyers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"541199","title":"All Other Legal Services","slug":"all-other-legal-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\r\nClient Services Representative\r\nFull Time San Antonio, TX, US\r\n30+ days ago Requisition ID: 1001\r\nSalary Range: $16.00 To $16.00 Hourly\r\nJob Summary: Client Service Representatives work in the Client Contact Center and are responsible for answering and logging inbound calls to the firm and transferring those calls to the correct point of contact. Client Service Representatives are also part-time receptionists who work at the front desk as the first point of contact for all Davis Law Firm walk-ins. The front desk receptionist will answer and transfer calls, as well as keep detailed and accurate records of guests or calls received.\r\nReports To: Client Services Manager\r\nDepartment: Client Services Center\r\nDuties/Responsibilities:\r\nAnswers and responds to all inbound communication promptly.\r\nIdentifies callers and transfers calls to appropriate staff.\r\nRecords initial statements from potential new clients and assesses if their case relates to a motor vehicle accident and personal injury.\r\nDocument notes for each call/walk-in into the Case Management Software (Filevine).\r\nFollows up with potential new clients.\r\nConfirms and creates profiles for clients in the Case Management Software (Filevine).\r\nWelcome guests in a warm and friendly manner answer any questions the guest may have or escalated if needed.\r\nUpdate calendars and schedule conference room reservations.\r\nMaintain reception area and all common areas in a clean and tidy manner at all times.\r\nReceive deliveries; document, notify, and distribute mail or packages to appropriate staff.\r\nIdentifies guests or callers, then follows procedures notifying appropriate staff.\r\nRequired Skills/Abilities:\r\nExcellent communication and customer service skills.\r\nExcellent organizational skills and attention to detail.\r\nAbility to follow and retain procedures with a high level of accuracy.\r\nAbility to perform in a fast-paced environment.\r\nAbility to multitask and prioritize tasks.\r\nExhibits professional attitude and appearance.\r\nEducation & Experience:\r\nExperience using office equipment such as computers, phones, and printers.\r\nExperience in a call center and/or reception preferred.\r\nExperience in the legal field or related field preferred.\r\nPhysical Requirements\r\nSedentary work with prolonged periods of sitting/standing at a desk working on a computer.\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T02:08:56.011Z","dateModified":"2026-07-16T02:08:56.011Z","hiringOrganization":{"@type":"Organization","name":"Evolving Solution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Antonio","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"772b36e1c4f6782354cc6b49"},"url":"https://jobsearcher.com/jobs/772b36e1c4f6782354cc6b49"}}