Senior Systems Analyst - Manhattan Technologies

Welcome to Love's! We are seeking a Manhattan Systems Analyst to serve as a key tactical and technically skilled resource supporting and innovating in the Manhattan Active platform. This is a technical role that will be responsible for configuration and extensibility of the solution to meet business objectives. The ideal candidate will be a collaborative innovator and active contributor with a strong understanding of Manhattan Active Warehouse and/or Transportation Management, Slotting, and Labor Management. *Applicants must be legally authorized to work in the United States. We do not provide sponsorship for employment visas now or in the future.* Job FunctionsPlatform Reponsibilities: Manhattan Active WM and TM, Labor Management, and SlottingTier 3 support of Manhattan solutions across distribution centers and transportation networks.Configure and extend solution through customized workflows, screens, and rules using Manhattan tools and scripting in order to meet business objectives.Implement Manhattan and supporting solutions as required for technology rollouts and new locations.Design and architect solutions within the Manhattan platform using standard options.Monitor system performance and resolve configuration-related problems.Review release documentation, determine impact within Manhattan and integrated solutions, and business need, then create and execute activation plan.Integration & DataEnsure seamless data flow and system interoperability across the supply chain.Facilitate integration between MAWM/MATM and systems such as SAP, Ariba, ELD, Snowflake, Dispatch, and third-party logistics tools.Support or execute data uploads.Monitor performance of integrations and troubleshoot reconciliation issues between solutions.Artificial IntelligenceConfigure and deploy AI agents using Manhattan’s Agentic AI platformLeverage the contextual data assistant, virtual configuration consultant, labor optimizer, and wave inventory research agent to gain insights and troubleshoot issuesUse Manhattan Agent Foundry™ to build and deploy custom AI agents tailored to business processes and valueCollaborate with internal teams or third-party partners to identify AI opportunities and extend AI capabilitiesAgile Development & Process OptimizationParticipate in Agile ceremonies and manage epics, stories, and sprint deliverables.Analyze existing processes and recommend system enhancements to improve flow, reduce costs, and increase productivity.Analysis & DocumentationTranslate business requirements into functional/technical specificationsPrepare gap analysis, solution assessments, and evaluation of options, presenting to business and technical stakeholders to ensure alignment.Maintain configuration documentation, SOPs, and training documentsQuality AssuranceCreate and maintain test cases, test scripts, and representative test dataPartner with test automation engineers to develop automated testing scripts and validateExecute testing and support QA activities for both MAWM and MATM implementations, ensuring system reliability and performance.Prepare change control documentation and present to change advisory boardCollaborationCollaborate with cross-functional teams including operations, technology, vendors, and business users.Provide training, support, and documentation to ensure successful adoption and usage.Other duties assigned as neededExperience And QualificationsBachelor’s degree required10+ years of experience in Supply Chain technology8+ years experience directly configuring Manhattan solutions3+ years of experience using Manhattan ProActiveKnowledge of Manhattan or other AI toolsThorough knowledge of Software Development and Project Management LifecyclesExtensive knowledge of Supply Chain processes and technologySkillsCapability to effectively handle multiple competing priorities in a highly demanding and fast-paced environmentExceptional verbal and written communication skills, enabling effective interaction with diverse audiences across IT and business sectors at the appropriate level.Capability to foresee potential challenges, develop effective solutions, and offer practical workarounds.Compose strategic documents and effectively deliver presentationsDemonstrate a strong commitment to customer satisfaction, operate with a high level of independence, and proactively take initiative.Typical Physical DemandsRequires prolonged sitting, some bending and stoopingOccasional lifting up to 25 poundsManual dexterity sufficient to operate a computer keyboard and calculatorRequires normal range of hearing and visionTravel occasionally, including visits to warehouse and production facilities, with potential exposure to loud noiseOur CultureFueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.Love's is an Equal Opportunity Employer. Veterans encouraged to apply.Job Category: Information Technology