{"schemaVersion":"jobsearcher.job.v1","id":"771c4bcd4dcc7b58bda5dfef","url":"https://jobsearcher.com/jobs/771c4bcd4dcc7b58bda5dfef","canonicalUrl":"https://jobsearcher.com/jobs/771c4bcd4dcc7b58bda5dfef","title":"Game Master","description":"Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We're a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you'll need your reflexes, wits, and a team to beat the challenges - it's easy to start, hard to beat.\r\nPress play on this video to see Activate in action (we promise it's worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.\r\nEnter The Role You'll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.\r\nThe environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and leveling up the customer experience, you will thrive in this role.\r\nThis job posting is for an existing vacancy. This is a part-time, permanent position at our Dublin store located at 4976 Dublin Blvd., Dublin, CA 94568.\r\nResponsibilities/Accountabilities Game Facilitation\r\nBe professional in thought, language, and action\r\nExemplify excellence in facilitation, giving customers a great experience\r\nBrief new groups thoroughly but concisely prior to the start of their experience\r\nObserve customers in the gaming area and provide an explanation, if necessary\r\nParticipating with customers in games if needed to ensure customers have an excellent experience\r\nMonitor and be attentive to game play, giving timely aid as necessary\r\nHandle any malfunctions with support of leader\r\nMaintain a clean and comfortable work environment\r\nCheck-In Facilitation\r\nWarmly greet customers when entering or leaving establishment\r\nVerify appointment times and explain the check-in process\r\nHandle debit, credit, or gift card transactions with customers\r\nIssue receipts, and wristbands\r\nAnswer customer inquiries and involve a leader if the answer is not sufficient\r\nFacility Maintenance\r\nCleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.\r\nPainting around the main facility, as needed\r\nAiding Team Lead in checking inventory of merchandise\r\nResetting and disinfecting wristbands\r\nCleaning and disinfecting available lockers and lounge\r\nNotifying leader immediately of game failures or malfunctions\r\nTouching up equipment; gluing props, and other unskilled tasks\r\nWorking Environment\r\nCapacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks\r\nCapability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store\r\nWhile performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time\r\nMust be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours\r\nRegular use of maintenance equipment such as hand and power tools, with occasional use of ladder\r\nMust be comfortable working in an environment with bright flashing lights, loud music, and fog\r\nWearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols\r\nMust be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)\r\nQualifications\r\n1 year of customer service experience is considered an asset\r\nMust be flexible and available to work evenings, weekends, and holidays\r\nStrong communication skills, multi-tasking, and time management skills\r\nMust be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people\r\nPerks That Power Our People\r\nCompetitive wage with incremental pay increase\r\n401(k)\r\nEmployee assistance program (EAP)\r\nLevel up your career with growth opportunities\r\nOngoing learning and training with a focus on technology and innovation\r\nFree game play and employee discounts\r\nFun and dynamic work environment\r\nCasual and comfortable dress code\r\nOn-site parking\r\nSuccessful completion of a criminal record check is a condition of employment for this position.\r\nActivate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com.\r\nWe thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.","company":"Activate Games","rawCompany":"activate games","city":"Dublin","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-12T00:45:25.203Z","occupations":[{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"39-3091.00","title":"Amusement and Recreation Attendants","slug":"amusement-and-recreation-attendants"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"}],"industries":[{"code":"713990","title":"All Other Amusement and Recreation Industries","slug":"all-other-amusement-and-recreation-industries"},{"code":"459120","title":"Hobby, Toy, and Game Retailers","slug":"hobby-toy-and-game-retailers"},{"code":"713120","title":"Amusement Arcades","slug":"amusement-arcades"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Game Master","description":"Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We're a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you'll need your reflexes, wits, and a team to beat the challenges - it's easy to start, hard to beat.\r\nPress play on this video to see Activate in action (we promise it's worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.\r\nEnter The Role You'll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.\r\nThe environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and leveling up the customer experience, you will thrive in this role.\r\nThis job posting is for an existing vacancy. This is a part-time, permanent position at our Dublin store located at 4976 Dublin Blvd., Dublin, CA 94568.\r\nResponsibilities/Accountabilities Game Facilitation\r\nBe professional in thought, language, and action\r\nExemplify excellence in facilitation, giving customers a great experience\r\nBrief new groups thoroughly but concisely prior to the start of their experience\r\nObserve customers in the gaming area and provide an explanation, if necessary\r\nParticipating with customers in games if needed to ensure customers have an excellent experience\r\nMonitor and be attentive to game play, giving timely aid as necessary\r\nHandle any malfunctions with support of leader\r\nMaintain a clean and comfortable work environment\r\nCheck-In Facilitation\r\nWarmly greet customers when entering or leaving establishment\r\nVerify appointment times and explain the check-in process\r\nHandle debit, credit, or gift card transactions with customers\r\nIssue receipts, and wristbands\r\nAnswer customer inquiries and involve a leader if the answer is not sufficient\r\nFacility Maintenance\r\nCleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.\r\nPainting around the main facility, as needed\r\nAiding Team Lead in checking inventory of merchandise\r\nResetting and disinfecting wristbands\r\nCleaning and disinfecting available lockers and lounge\r\nNotifying leader immediately of game failures or malfunctions\r\nTouching up equipment; gluing props, and other unskilled tasks\r\nWorking Environment\r\nCapacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks\r\nCapability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store\r\nWhile performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time\r\nMust be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours\r\nRegular use of maintenance equipment such as hand and power tools, with occasional use of ladder\r\nMust be comfortable working in an environment with bright flashing lights, loud music, and fog\r\nWearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols\r\nMust be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)\r\nQualifications\r\n1 year of customer service experience is considered an asset\r\nMust be flexible and available to work evenings, weekends, and holidays\r\nStrong communication skills, multi-tasking, and time management skills\r\nMust be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people\r\nPerks That Power Our People\r\nCompetitive wage with incremental pay increase\r\n401(k)\r\nEmployee assistance program (EAP)\r\nLevel up your career with growth opportunities\r\nOngoing learning and training with a focus on technology and innovation\r\nFree game play and employee discounts\r\nFun and dynamic work environment\r\nCasual and comfortable dress code\r\nOn-site parking\r\nSuccessful completion of a criminal record check is a condition of employment for this position.\r\nActivate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com.\r\nWe thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.","datePosted":"2026-08-12T00:45:25.203Z","dateModified":"2026-08-12T00:45:25.203Z","hiringOrganization":{"@type":"Organization","name":"Activate Games","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"771c4bcd4dcc7b58bda5dfef"},"url":"https://jobsearcher.com/jobs/771c4bcd4dcc7b58bda5dfef"}}