Banquet Captain

AREA15 is an immersive entertainment and event destination that blends art, music, and retail in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion. As a Banquet Captain, you will be responsible for the planning, preparation, set-up, service, break-down, and cleanup of group events in accordance with the Banquet Event Order (BEO) to meet the client's expectations within the company's brand guidelines. Serving as a liaison between the F&B leadership team and the Event front and back-of-the-house team members, you will ensure the smooth execution of events according to guest specifications. RESPONSIBILITIES AND DUTIES:Provide support for Event employees to achieve and maintain efficiency and effectiveness.Collaborate with Sales team as well as F&B Operations and Culinary Managers in pre-planning event details, including equipment requisition and communication with the Event front and back-of-the-house teams.Fully understand details in Banquet Event Orders and relay information to Event staff to ensure all events meet AREA15 Service Standards. Make changes to the BEO when directed and communicate with the Event team members.Support the Catering and F&B Operations teams on the day of each assigned event and adapt to varying schedules based on business demands.Perform and monitor specified pre-banquet side work, including setting up china, glass, and silverware, making requisitions for banquet beverages and food, and inspecting the function area for proper set-up. Report any abnormalities to management promptly.Review Banquet Event Orders, prepare diagrams when needed, and coordinate with support departments to finalize event details, ensuring compliance with department, property, and corporate policies and procedures.Inventory all FOH Catering equipment to ensure items are retrieved, counted, and secured. Report any damages and/or loss to management promptly.Maintain a high level of urgency and responsiveness during all assigned events.Demonstrate ART! (AREA15's service standards) in every guest interaction.Adhere to department and company policies and procedures.Maintain a professional, polished appearance in line with AREA15 standards.Work various shifts, including nights, weekends, and holidays.Perform other work-related duties as assigned.QUALIFICATIONS & SKILLSApplicants must be 21 years of age or olderProof of eligibility to work in the United StatesComfortable working in a creative, entrepreneurial start-up environment, introducing new concepts and innovations.Self-starter capable of multitasking, working independently, and contributing to various business functions.Valid Food Handler Card issued by SNHDFamiliarity with service styles, food presentation standards, and wine and food varieties.Comfortable in a creative, entrepreneurial start-up environment, open to introducing new concepts and innovations.Strong decision-making and problem-solving abilities in a fast-paced setting.Skilled in conflict resolution and negotiation.Ability to work safely in conditions involving wet floors, temperature extremes, excessive noise, and lifting up to 50 pounds.1-3 years of banquet management experience, preferably in a management role.Extensive F&B and service knowledge.Leadership skills within a team environment, with flexibility for varying schedules.Valid driver's license for equipment retrieval and transport for off-site events.Ability to understand, speak, read, and write the English language.Computer skills in Microsoft applications. (Excel, Outlook, Word, etc.)Availability for varied shifts, including evenings, weekends, and holidays.Ability to work in an environment subject to varying levels of noise, crowds, flashing lights, and smoke.Ability to work in all weather conditions including but not limited to extreme heat, sun exposure, wind, rain, extreme cold.