{"schemaVersion":"jobsearcher.job.v1","id":"76ff3105a3706b9cbd94de8a","url":"https://jobsearcher.com/jobs/76ff3105a3706b9cbd94de8a","canonicalUrl":"https://jobsearcher.com/jobs/76ff3105a3706b9cbd94de8a","title":"Customer Service Rep - CSR","description":"Description:\nCUSTOMER SERVICE REPRESENTATIVE\nSchedule: Monday–Friday (Rotating Saturdays)\nJob Type: Full-Time\nSalary: $18.00 – $25.00 per hour\nPosition Summary:\nJoin a people-oriented company where your growth matters! At Kilter Termite & Pest Control, we’ll train you to succeed in a fast-paced, customer-focused environment. As a Customer Service Representative, you’ll be the first point of contact for our clients and a key support for our field team.\nResponsibilities:\nAnswer incoming calls and respond to customer inquiries\nSchedule appointments and jobs for Inspectors and Technicians\nCollect payments and process remote deposits\nInput and update customer information accurately\nSupport technicians and respond to their needs in real time\nCollaborate with Managers to ensure consistent, high-quality service\nDocument accounts receivable and follow up on outstanding invoices\nAdhere to company policies and procedures\nPerform other duties as assigned\nWhy Choose KILTER TERMITE & PEST CONTROL\nSupportive, people-first company culture\nWeekly pay via direct deposit\nPaid holidays, sick time, and vacation\n401(k) plan with company match\nMedical, dental, and vision insurance\nOpportunities for growth and advancement\nBenefits:\nPeople oriented Company Culture\n\\Weekly pay with option of Direct Deposit\n6 Paid Holidays per Year\nPaid Time Off\nSick Pay\nMedical Insurance\nDental Insurance\nVision Insurance\n401k Plan (Matching)\nSchedule:\n8-hour shifts\nMonday through Friday\nRotating Saturdays required\nWeekend availability\nThis position is part of an ongoing recruitment to build a talent pipeline. Openings may not be immediate.\nRequirements:\nJob Qualifications and Skills:\nExperience handling high-volume phone activity, including outbound and inbound calls\nStrong attention to detail and accuracy in all tasks\nProficiency in English, both written and verbal\nProfessional demeanor with tact, courtesy, and consideration toward customers and coworkers\nCommitment to delivering exceptional customer service\nAbility to multitask and manage time effectively in a fast-paced environment\nPrevious experience in Accounts Receivable and Collections is a plus, but not required\nWillingness to learn, grow, and contribute to a team-oriented environment","company":"Kilter Home Services","rawCompany":"kilter home services","city":"Long Beach","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-06T11:56:13.026Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"37-2021.00","title":"Pest Control Workers","slug":"pest-control-workers"}],"industries":[{"code":"561710","title":"Exterminating and Pest Control Services","slug":"exterminating-and-pest-control-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Rep - CSR","description":"Description:\nCUSTOMER SERVICE REPRESENTATIVE\nSchedule: Monday–Friday (Rotating Saturdays)\nJob Type: Full-Time\nSalary: $18.00 – $25.00 per hour\nPosition Summary:\nJoin a people-oriented company where your growth matters! At Kilter Termite & Pest Control, we’ll train you to succeed in a fast-paced, customer-focused environment. As a Customer Service Representative, you’ll be the first point of contact for our clients and a key support for our field team.\nResponsibilities:\nAnswer incoming calls and respond to customer inquiries\nSchedule appointments and jobs for Inspectors and Technicians\nCollect payments and process remote deposits\nInput and update customer information accurately\nSupport technicians and respond to their needs in real time\nCollaborate with Managers to ensure consistent, high-quality service\nDocument accounts receivable and follow up on outstanding invoices\nAdhere to company policies and procedures\nPerform other duties as assigned\nWhy Choose KILTER TERMITE & PEST CONTROL\nSupportive, people-first company culture\nWeekly pay via direct deposit\nPaid holidays, sick time, and vacation\n401(k) plan with company match\nMedical, dental, and vision insurance\nOpportunities for growth and advancement\nBenefits:\nPeople oriented Company Culture\n\\Weekly pay with option of Direct Deposit\n6 Paid Holidays per Year\nPaid Time Off\nSick Pay\nMedical Insurance\nDental Insurance\nVision Insurance\n401k Plan (Matching)\nSchedule:\n8-hour shifts\nMonday through Friday\nRotating Saturdays required\nWeekend availability\nThis position is part of an ongoing recruitment to build a talent pipeline. Openings may not be immediate.\nRequirements:\nJob Qualifications and Skills:\nExperience handling high-volume phone activity, including outbound and inbound calls\nStrong attention to detail and accuracy in all tasks\nProficiency in English, both written and verbal\nProfessional demeanor with tact, courtesy, and consideration toward customers and coworkers\nCommitment to delivering exceptional customer service\nAbility to multitask and manage time effectively in a fast-paced environment\nPrevious experience in Accounts Receivable and Collections is a plus, but not required\nWillingness to learn, grow, and contribute to a team-oriented environment","datePosted":"2026-08-06T11:56:13.026Z","dateModified":"2026-08-06T11:56:13.026Z","hiringOrganization":{"@type":"Organization","name":"Kilter Home Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Long Beach","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"76ff3105a3706b9cbd94de8a"},"url":"https://jobsearcher.com/jobs/76ff3105a3706b9cbd94de8a"}}