Deposit Operations Specialist - Verification - Owensboro, KY

Deposit Operations Specialist*Position is not eligible for remote work.Job Code: DEPOPERJob Family: Supervisory NoJob Description Title: Deposit Operations Specialist - Maintenance and VerificationJob SummaryThe Deposit Operations Specialist Maintenance and Verification will provide back-office support and oversight to accounts and transactions. This position will perform routine maintenance and verification on deposit accounts and customer records while adhering to established regulatory and bank policies and procedures.Essential Functions, Duties and Responsibilities include, but are not limited to:Ensures compliance with federal and bank rules and regulations regarding maintenance functions on deposit accounts and customer recordsReviews daily deposits for errors and omissionsProcesses daily maintenance requests in a timely and accurate manner, including transfer and sweep verifications and setupsPerforms account exception tracking, reviews and clears exceptionsReviews reports to confirm accuracy of maintenance and/or inputTroubleshoots issues, including reviewing, tracing, and resolving errors, and escalates as neededResearches and provides assistance to internal and external customers to resolve any questions or issuesProcesses verification of new accounts and provides maintenance to the accounts, including IRAs, CDs, Safe Deposit Boxes, SavingsVerifies and mails statements, notices, letters, interest checksEscalates all issues or concerns regarding verificationsEducation, Experience and QualificationsEducation Required/Preferred Education Level Description Required High School or GED Preferred Bachelors Degree Degree in business, finance, or related field preferredYears of Experience Minimum Comments Three (3) years of experience in banking and/or deposit operations preferredCore CompetenciesCustomer service skillsOral and written communication skillsDetail orientedTime management skills; ability to meet deadlinesAbility to multi-taskProblem solving and judgment skillsAbility to work independently as well as part of a teamAbility to maintain confidential informationWorking ConditionsIndoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.Travel RequirementsRequirement Frequency No travel required Never or RarelyMandatory VacationPosition requires incumbents to be off work for a minimum of five consecutive business daysPhysical RequirementsRequirement Frequency Sitting (remaining in a seated position) ConstantlyStanding (remaining on one's feet in an upright position without moving about) OccasionallyWalking (moving about on one's feet) OccasionallyLifting (raising or lowering an object from one level to another) Never or RarelyCarrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) Never or RarelyPushing/Pulling (exerting force upon an object so that the object moves away or toward the force) Never or RarelyReaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral) Never or RarelyKeyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) ConstantlyPinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) OccasionallyStooping (bending downward and forward by bending spine at the waist) Never or RarelySquatting/Crouching (bending body downward and forward by bending legs and spine) Never or RarelyKneeling (bending legs at knees to come to rest on knee(s)) Never or RarelyCrawling (moving about on hand and knees or hands and feet) Never or RarelyClimbing (ascending or descending ladders, stairs, ramps) Never or RarelySpeaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) FrequentlyHearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) FrequentlyNear Visual Acuity (clarity of vision at approximately 20 inches or less) ConstantlyFar Visual Acuity (clarity of vision at approximately 20 feet or more) OccasionallyAdditional Physical RequirementsMay require lifting up to 10 pounds